Customer Service Jobs in Geneseo, IL

Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.

Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.

1-15 of 17 Jobs

Retail Customer Service Cashier

  • Atkinson, IL (7 miles from Geneseo, IL)
  • 5 days ago
  • Atkinson, IL (7 miles from Geneseo, IL)
  • 5 days ago

Job Functions : General customer service duties including, but not limited to, helping customers find items, answering questions about products and services, and addressing customer needs....

Customer Service Representative

  • Davenport, IA (22 miles from Geneseo, IL)
  • 1 day ago
  • Davenport, IA (22 miles from Geneseo, IL)
  • 1 day ago

TEKsystems is seeking remote customer service representatives to join our clients team! Candidates must reside in one of the following states: Iowa, Illinois, Missouri, or Nebraska....

Customer Service Representative

  • Davenport, IA (22 miles from Geneseo, IL)
  • 6 days ago
  • Davenport, IA (22 miles from Geneseo, IL)
  • 6 days ago

U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....

Pharmacy Customer Service Associate

  • Kewanee, IL (17 miles from Geneseo, IL)
  • 9 days ago
  • Kewanee, IL (17 miles from Geneseo, IL)
  • 9 days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

70182-LP Customer Service Associate II-427

  • Davenport, IA (22 miles from Geneseo, IL)
  • 17 days ago
  • Davenport, IA (22 miles from Geneseo, IL)
  • 17 days ago

service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...

Customer Service Associate

  • East Moline, IL (12 miles from Geneseo, IL)
  • 24 days ago
  • East Moline, IL (12 miles from Geneseo, IL)
  • 24 days ago

Customer Service Associate WALGREENS - 3.4 East Moline, IL Job Details Part-time $15.00 - $17.50 an hour 4 hours ago Qualifications Customer service English Cash register Entry level Full Job Description...

Retail Customer Service Specialist

  • Davenport, IA (22 miles from Geneseo, IL)
  • 30+ days ago
  • Davenport, IA (22 miles from Geneseo, IL)
  • 30+ days ago

Customer Service Specialists are tasked with achieving excellent customer service, while consistently meeting the stores sales goals....

Customer Service Representative, PT 1st Shift

  • Rock Island, IL (22 miles from Geneseo, IL)
  • 26 days ago
  • Rock Island, IL (22 miles from Geneseo, IL)
  • 26 days ago

Store 4701230: 4423 11th St, Rock Island, Illinois 61201 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...

Customer Care Representative

  • Davenport, IA (22 miles from Geneseo, IL)
  • 30+ days ago
  • Davenport, IA (22 miles from Geneseo, IL)
  • 30+ days ago

One to three years basic phone, customer service and/or call center experience preferred. Strong customer service focus/skills are a must....

Retail Customer Service Associate

  • Silvis, IL (13 miles from Geneseo, IL)
  • 30+ days ago
  • Silvis, IL (13 miles from Geneseo, IL)
  • 30+ days ago

Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 3887 Elmore Ave, Davenport, IA 52807...

Customer Service Representative Days and Weekend Availability

  • Moline, IL (17 miles from Geneseo, IL)
  • 45+ days ago
  • Moline, IL (17 miles from Geneseo, IL)
  • 45+ days ago

by providing a superior level of customer service to members, prospective members, and guests....

Bilingual Customer Service Representative

  • Milan, IL (23 miles from Geneseo, IL)
  • 45+ days ago
  • Milan, IL (23 miles from Geneseo, IL)
  • 45+ days ago

Bilingual Customer Service Representative Group O is seeking a Bilingual (English/Spanish) Call Center Customer Service Representative responsible for efficient and courteous responses to customer questions...

E-Commerce Customer Service Associate

  • Davenport, IA (22 miles from Geneseo, IL)
  • 45+ days ago
  • Davenport, IA (22 miles from Geneseo, IL)
  • 45+ days ago

E-COMMERCE CUSTOMER SERVICE ASSOCIATE Req #1081 Von Maur E-Commerce, Davenport, Iowa, United States of America Job Description Posted Friday, February 28, 2025 at 11:00 PM As an Ecommerce Customer Service...

Customer Service Representative Morning

  • Moline, IL (17 miles from Geneseo, IL)
  • 60+ days ago
  • Moline, IL (17 miles from Geneseo, IL)
  • 60+ days ago

by providing a superior level of customer service to members, prospective members, and guests....

Medical Customer Service Representative

  • Moline, IL (17 miles from Geneseo, IL)
  • 60+ days ago
  • Moline, IL (17 miles from Geneseo, IL)
  • 60+ days ago

WHAT WE DO: Meduit is seeking Medical Customer Service Representativesat our Moline, IL office....

Demographic Data for Geneseo, IL

Moving to Geneseo, IL? Find some basic demographic data about Geneseo, IL below.


Local
National
11,587
293
Medium/Sm

Customer Service Online Courses and Training Opportunities

iHireRetail curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Customer Service & Support For Customer Service Executives
Who is this course for? - This Customer Service training is for aspiring and existing Customer Service executives who want to learn what is Customer Service and how to be a good Customer Service...
Customer service
None IBM SkillsBuild is a free education program focused on underrepresented communities that helps adult learners, high school and university students, and faculty develop valuable new skills and...

Title Synonyms

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Salary for Customer Service Jobs in Geneseo, IL

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireRetail research efforts.

Highest Education Level

Customer Services in Geneseo, IL offer the following education background
High School or GED
35.4%
Bachelor's Degree
25.0%
Associate's Degree
15.6%
Vocational Degree or Certification
12.0%
Master's Degree
5.3%
Some College
4.2%
Some High School
1.9%
Doctorate Degree
0.6%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Geneseo, IL
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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