Customer Service Jobs in Geneva, IL
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Customer Service Representative - Patient Registration
- Schaumburg, IL (17 miles from Geneva, IL)
- 4 hours ago
- Schaumburg, IL (17 miles from Geneva, IL)
- 4 hours ago
As our Customer Service Representative, youll work to help our patients check into the hospital....
Customer Service Associate - Temporary
- Warrenville, IL (7 miles from Geneva, IL)
- 4 hours ago
- Warrenville, IL (7 miles from Geneva, IL)
- 4 hours ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
- Warrenville, IL (7 miles from Geneva, IL)
- 4 hours ago
- Warrenville, IL (7 miles from Geneva, IL)
- 4 hours ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Pharmacy Customer Service Associate
- Algonquin, IL (19 miles from Geneva, IL)
- 4 hours ago
- Algonquin, IL (19 miles from Geneva, IL)
- 4 hours ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Associate - Weekend Availability
- Batavia, IL (2 miles from Geneva, IL)
- 13 hours ago
- Batavia, IL (2 miles from Geneva, IL)
- 13 hours ago
As the name suggests, your main priority is to provide great customer service....
Customer Service Representative
- Aurora, IL (7 miles from Geneva, IL)
- 14 hours ago
- Aurora, IL (7 miles from Geneva, IL)
- 14 hours ago
Are you ready to take your customer service skills to the next level? Staffmark is hiring a Customer Service Representative for a well-established facility in Aurora, IL....
Customer Service Representative
- Franklin Park, IL (23 miles from Geneva, IL)
- 16 hours ago
- Franklin Park, IL (23 miles from Geneva, IL)
- 16 hours ago
Job Summary: At Transcendia, our Customer Service Representatives are not call center agents-they are customer advocates....
- Rolling Meadows, IL (21 miles from Geneva, IL)
- 16 hours ago
- Rolling Meadows, IL (21 miles from Geneva, IL)
- 16 hours ago
service and trains employees on how to ensure the best possible customer experience Manages the point-of-sale counter to ensure proper dispensing of product and proper cash handling procedures are...
Customer service representative
- Palatine, IL (22 miles from Geneva, IL)
- 1 day ago
- Palatine, IL (22 miles from Geneva, IL)
- 1 day ago
Action Auto Services Inc. is seeking an organized and efficient customer service representative to join our team....
Customer Service Representative - Associate, Nights
- Burr Ridge, IL (22 miles from Geneva, IL)
- 1 day ago
- Burr Ridge, IL (22 miles from Geneva, IL)
- 1 day ago
As a Customer Service Representative, you must have superior customer service and communication skills. You must be detail-oriented and able to multitask in a fast-paced environment....
- Arlington Heights, IL (24 miles from Geneva, IL)
- 1 day ago
- Arlington Heights, IL (24 miles from Geneva, IL)
- 1 day ago
Job Type Full-time Description Job Title: Retail Support Specialist Position Summary: The Retail Support Specialist plays a key role in driving the successful execution of company-wide retail...
- Bolingbrook, IL (18 miles from Geneva, IL)
- 2 days ago
- Bolingbrook, IL (18 miles from Geneva, IL)
- 2 days ago
The successful candidate will be required to complete a background check and a drug test as a condition of employment for this role QUALIFICATIONS • 1 year sales or customer service experience preferred...
Customer Service Associate Job Aurora, IL
- Aurora, IL (7 miles from Geneva, IL)
- 2 days ago
- Aurora, IL (7 miles from Geneva, IL)
- 2 days ago
Bring JOY to YOUR Journey and ap ply today for our part-time Customer Service Associate position!...
Customer Service Representative, 2nd Shift
- Lombard, IL (16 miles from Geneva, IL)
- 2 days ago
- Lombard, IL (16 miles from Geneva, IL)
- 2 days ago
This is a full-time customer service position at Roto-Rooters Chicago area Call Center. We are a 24-hour service provider, so our call center stays busy overnight....
Customer Service Representative 1
- Dekalb, IL (20 miles from Geneva, IL)
- 2 days ago
- Dekalb, IL (20 miles from Geneva, IL)
- 2 days ago
May resolve complicated issues involving customer service and/or research governing policies, procedures or laws to respond to clients or visitors....
Demographic Data for Geneva, IL
Moving to Geneva, IL? Find some basic demographic data about Geneva, IL below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job title
Salary for Customer Service Jobs in Geneva, IL
Highest Education Level
Customer Services in Geneva, IL offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Order Entry
- Reading
- Call Center Experience
- One Call Resolution
- Payment Processing
- Claims
- Facility Management
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Long-Term Disability
- Associates
- Asset Protection
- Merchandising
- Point-of-Sale System
- Customer Support
- Complaint Resolution
- Cashier Skills
- Wellness
- Customer Satisfaction
- Forklift
- Reimbursement
- Scanning
- Energetic
- Retail
- Reception
- Customer Relations
- Military Background
- High School Diploma
- Driving
- Friendliness
- Telephone Skills
- Inventory Management
- Filing
- Sales
- Multitasking
- Policy Development
- Problem Solving
- Microsoft Office
- Microsoft Excel
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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