Customer Service Jobs in Glen Carbon, IL
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Pharmacy Customer Service Associate
- Olivette, MO (23 miles from Glen Carbon, IL)
- 3 hours ago
- Olivette, MO (23 miles from Glen Carbon, IL)
- 3 hours ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Retail Customer Service Cashier
- Sauget, IL (16 miles from Glen Carbon, IL)
- 5 hours ago
- Sauget, IL (16 miles from Glen Carbon, IL)
- 5 hours ago
Job Functions : General customer service duties including, but not limited to, helping customers find items, answering questions about products and services, and addressing customer needs....
Part Time - Customer Service Associate - Tool Rental - Flexible
- Alton, IL (15 miles from Glen Carbon, IL)
- 12 hours ago
- Alton, IL (15 miles from Glen Carbon, IL)
- 12 hours ago
Your Impact at Lowe's As a Customer Service Associate, you combine top-notch customer service skills with genuine care for people to help customers feel comfortable while shopping at Lowe's....
Retail Customer Service Cashier
- Sauget, IL (12 miles from Glen Carbon, IL)
- 1 day ago
- Sauget, IL (12 miles from Glen Carbon, IL)
- 1 day ago
Job Functions : General customer service duties including, but not limited to, helping customers find items, answering questions about products and services, and addressing customer needs....
- North County, MO (13 miles from Glen Carbon, IL)
- 1 day ago
- North County, MO (13 miles from Glen Carbon, IL)
- 1 day ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Mortgage Customer Service Representative
- Saint Louis, MO (15 miles from Glen Carbon, IL)
- 1 day ago
- Saint Louis, MO (15 miles from Glen Carbon, IL)
- 1 day ago
Insight Global is looking for a full-time Customer Service professional for the loan servicing team of a large mortgage client in St. Louis, Missouri....
Customer Service Representative
- Saint Louis, MO (15 miles from Glen Carbon, IL)
- 1 day ago
- Saint Louis, MO (15 miles from Glen Carbon, IL)
- 1 day ago
TEKsystems is seeking remote customer service representatives to join our clients team! Candidates must reside in one of the following states: Iowa, Illinois, Missouri, or Nebraska....
Part-Time Customer Service Representative / Teller
- Brighton, IL (21 miles from Glen Carbon, IL)
- 1 day ago
- Brighton, IL (21 miles from Glen Carbon, IL)
- 1 day ago
Seeking a Part-Time Customer Service Representative/Teller to open all types of deposit accounts and process customer transactions....
Client Service Representative, National Accounts
- Saint Louis, MO (15 miles from Glen Carbon, IL)
- 2 days ago
- Saint Louis, MO (15 miles from Glen Carbon, IL)
- 2 days ago
Job Responsibilities and Requirements The Client Service Representative, National Accounts works closely with the National Client Managers, Account Consultants and their leadership, as a liaison...
Customer Service Representative
- Saint Louis, MO (15 miles from Glen Carbon, IL)
- 3 days ago
- Saint Louis, MO (15 miles from Glen Carbon, IL)
- 3 days ago
Adhering to all company policies and procedures Skills Needed: Exceptional customer service aptitude....
Customer Service Representative, Kitchen
- Highland, IL (16 miles from Glen Carbon, IL)
- 4 days ago
- Highland, IL (16 miles from Glen Carbon, IL)
- 4 days ago
Store 4701352: 12587 State Route 143, Highland, Illinois 62249 Availability - Shift/Days Day Shift - All Days Customer Service Representative We want you to join our team as a Customer Service Representative...
Customer Service Representative, Overnights
- Edwardsville, IL (6 miles from Glen Carbon, IL)
- 4 days ago
- Edwardsville, IL (6 miles from Glen Carbon, IL)
- 4 days ago
Store 4701599: 629 W Schwarz St, Edwardsville, Illinois 62025 Availability - Shift/Days Overnight Shift Customer Service Representative We want you to join our team as a Customer Service Representative...
Customer Service Representative, Days
- Saint Louis, MO (15 miles from Glen Carbon, IL)
- 4 days ago
- Saint Louis, MO (15 miles from Glen Carbon, IL)
- 4 days ago
Store 4701628: 1108 S Florissant Rd, St Louis, Missouri 63121 Availability - Shift/Days Day Shift - All Days Customer Service Representative We want you to join our team as a Customer Service Representative...
Customer Service Representative - LAB
- Saint Louis, MO (15 miles from Glen Carbon, IL)
- 4 days ago
- Saint Louis, MO (15 miles from Glen Carbon, IL)
- 4 days ago
Additional Information About the Role Are you a customer service oriented lab technician looking for a career as a MT/MLS I (Non-Reg)?...
STL Airport- FT Customer Service Agent
- Lambert Arprt, MO (21 miles from Glen Carbon, IL)
- 4 days ago
- Lambert Arprt, MO (21 miles from Glen Carbon, IL)
- 4 days ago
JOB TITLE: Airport Customer Service Agent - customer service & ramp STL airport DEPARTMENT: Customer Service REPORTS TO: Station Manager FLSA STATUS: Non-Exempt POSITION SUMMARY: The Airport Customer...
Demographic Data for Glen Carbon, IL
Moving to Glen Carbon, IL? Find some basic demographic data about Glen Carbon, IL below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Jobs in Glen Carbon, IL
Highest Education Level
Customer Services in Glen Carbon, IL offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Order Entry
- Reading
- Call Center Experience
- One Call Resolution
- Payment Processing
- Claims
- Facility Management
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Long-Term Disability
- Wholesale
- Asset Protection
- Merchandising
- Point-of-Sale System
- Customer Support
- Complaint Resolution
- Wellness
- Cashier Skills
- Customer Satisfaction
- Forklift
- Reimbursement
- Scanning
- Energetic
- Retail
- Customer Relations
- Military Background
- High School Diploma
- Driving
- Friendliness
- Telephone Skills
- Flexibility
- Inventory Management
- Filing
- Sales
- Multitasking
- Policy Development
- Problem Solving
- Microsoft Office
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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