Customer Service Jobs in Godfrey, IL

Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.

Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.

1-15 of 74 Jobs

Customer Service Representative - Full Time or Part Time, Overnights

Saint Charles, MO (13 miles from Godfrey, IL)
11 hours ago

Saint Charles, MO (13 miles from Godfrey, IL)
11 hours ago

Store 4701642: 2702 Droste Rd, St Charles, Missouri 63301 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...

Retail Customer Service Cashier

Hamel, IL (21 miles from Godfrey, IL)
11 hours ago

Hamel, IL (21 miles from Godfrey, IL)
11 hours ago

Job Functions : General customer service duties including, but not limited to, helping customers find items, answering questions about products and services, and addressing customer needs....

Customer Service Associate

North County, MO (14 miles from Godfrey, IL)
19 hours ago

North County, MO (14 miles from Godfrey, IL)
19 hours ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Mortgage Customer Service Representative

Saint Louis, MO (22 miles from Godfrey, IL)
19 hours ago

Saint Louis, MO (22 miles from Godfrey, IL)
19 hours ago

Insight Global is looking for a full-time Customer Service professional for the loan servicing team of a large mortgage client in St. Louis, Missouri....

Customer Service Representative

Saint Louis, MO (22 miles from Godfrey, IL)
19 hours ago

Saint Louis, MO (22 miles from Godfrey, IL)
19 hours ago

TEKsystems is seeking remote customer service representatives to join our clients team! Candidates must reside in one of the following states: Iowa, Illinois, Missouri, or Nebraska....

Part-Time Customer Service Representative / Teller

Brighton, IL (6 miles from Godfrey, IL)
23 hours ago

Brighton, IL (6 miles from Godfrey, IL)
23 hours ago

Seeking a Part-Time Customer Service Representative/Teller to open all types of deposit accounts and process customer transactions....

Client Service Representative, National Accounts

Saint Louis, MO (22 miles from Godfrey, IL)
1 day ago

Saint Louis, MO (22 miles from Godfrey, IL)
1 day ago

Job Responsibilities and Requirements The Client Service Representative, National Accounts works closely with the National Client Managers, Account Consultants and their leadership, as a liaison...

Customer Service Representative, Days

Saint Charles, MO (13 miles from Godfrey, IL)
2 days ago

Saint Charles, MO (13 miles from Godfrey, IL)
2 days ago

Store 4701645: 3700 Elm St, St Charles, Missouri 63301 Availability - Shift/Days Day Shift - All Days Customer Service Representative We want you to join our team as a Customer Service Representative...

Customer Service Representative, Evenings

Saint Charles, MO (13 miles from Godfrey, IL)
2 days ago

Saint Charles, MO (13 miles from Godfrey, IL)
2 days ago

Store 4701645: 3700 Elm St, St Charles, Missouri 63301 Availability - Shift/Days Evenings Shift Customer Service Representative We want you to join our team as a Customer Service Representative....

Pharmacy Customer Service Associate

Clayton, MO (22 miles from Godfrey, IL)
2 days ago

Clayton, MO (22 miles from Godfrey, IL)
2 days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Representative

Saint Louis, MO (22 miles from Godfrey, IL)
2 days ago

Saint Louis, MO (22 miles from Godfrey, IL)
2 days ago

Adhering to all company policies and procedures Skills Needed: Exceptional customer service aptitude....

Customer Service Representative, Overnights

Edwardsville, IL (16 miles from Godfrey, IL)
3 days ago

Edwardsville, IL (16 miles from Godfrey, IL)
3 days ago

Store 4701599: 629 W Schwarz St, Edwardsville, Illinois 62025 Availability - Shift/Days Overnight Shift Customer Service Representative We want you to join our team as a Customer Service Representative...

Customer Service Representative - LAB

Saint Louis, MO (22 miles from Godfrey, IL)
3 days ago

Saint Louis, MO (22 miles from Godfrey, IL)
3 days ago

Additional Information About the Role Are you a customer service oriented lab technician looking for a career as a MT/MLS I (Non-Reg)?...

STL Airport- FT Customer Service Agent

Lambert Arprt, MO (16 miles from Godfrey, IL)
3 days ago

Lambert Arprt, MO (16 miles from Godfrey, IL)
3 days ago

JOB TITLE: Airport Customer Service Agent - customer service & ramp STL airport DEPARTMENT: Customer Service REPORTS TO: Station Manager FLSA STATUS: Non-Exempt POSITION SUMMARY: The Airport Customer...

Customer Service Representative, PT Evenings

Edwardsville, IL (16 miles from Godfrey, IL)
3 days ago

Edwardsville, IL (16 miles from Godfrey, IL)
3 days ago

Store 4701360: 1089 S State Route 157, Edwardsville, Illinois 62025 Availability - Shift/Days Part time Evenings Shift Customer Service Representative We want you to join our team as a Customer Service...

View all 74 jobs

Demographic Data for Godfrey, IL

Moving to Godfrey, IL? Find some basic demographic data about Godfrey, IL below.

Median Age

Average Household Income

Home Value vs Household Income in Godfrey, IL

Local

National

Total Population

16,172

Number of Businesses

292

City Size

Medium/Sm

Customer Service Online Courses and Training Opportunities

iHireRetail curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.

Service Etiquette in Financial Services

Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...

Customer Services

Customer service plays a critical role in today's business world. Just about every organization has realized how important customer service is and many have begun to find ways to evaluate and...

Customer Service

Studies have shown that it costs five times as much to attract a new customer as it does to keep an existing one. In a survey of customer retention, 44% of companies said that they focus their...

Title Synonyms

Users interested in this job title also searched for the following job title

Retail Customer Service

Salary for Customer Service Jobs in Godfrey, IL

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireRetail research efforts.

Highest Education Level

Customer Services in Godfrey, IL offer the following education background

High School or GED

35.4%

Bachelor's Degree

25.0%

Associate's Degree

15.6%

Vocational Degree or Certification

12.0%

Master's Degree

5.3%

Some College

4.2%

Some High School

1.9%

Doctorate Degree

0.6%

Average Work Experience

Here's a breakdown of the number of years' experience offered by Customer Services in Godfrey, IL

1-2 years

42.9%

Less than 1 year

38.0%

None

6.9%

2-4 years

6.8%

4-6 years

4.1%

6-8 years

1.1%

8-10 years

0.2%

Qualifications / Skill Sets

The following top skills are often required or desired to land a Customer Service position

In-Demand skills () are the most popular among employers according to the current jobs in our database. Last updated today!

Other Career Titles

Here are some other career titles that require similar skills

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