Customer Service Jobs in Godfrey, IL
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Customer Service Representative, Overnights
- Saint Louis, MO (22 miles from Godfrey, IL)
- moments ago
- Saint Louis, MO (22 miles from Godfrey, IL)
- moments ago
Store 4701623: 9931 Watson Rd, St Louis, Missouri 63126 Availability - Shift/Days Overnight Shift Customer Service Representative We want you to join our team as a Customer Service Representative....
Customer Service Associate - Temporary
- Glen Carbon, IL (20 miles from Godfrey, IL)
- 14 hours ago
- Glen Carbon, IL (20 miles from Godfrey, IL)
- 14 hours ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Representative
- Saint Louis, MO (22 miles from Godfrey, IL)
- 14 hours ago
- Saint Louis, MO (22 miles from Godfrey, IL)
- 14 hours ago
Store 4701617: 11011 Bellefontaine Rd, St Louis, Missouri 63138 Availability - Shift/Days Part time Overnight Shift Customer Service Representative We want you to join our team as a Customer Service...
Retail Customer Service Supervisor
- Saint Louis, MO (22 miles from Godfrey, IL)
- 20 hours ago
- Saint Louis, MO (22 miles from Godfrey, IL)
- 20 hours ago
Retail Customer Service Supervisor (Key Holder) About Life at PetSmart At PetSmart, we’re more than just a company obsessed with pets ; we’re obsessed with our people too....
Customer Service Representative, Days
- Saint Peters, MO (22 miles from Godfrey, IL)
- 1 day ago
- Saint Peters, MO (22 miles from Godfrey, IL)
- 1 day ago
Store 4701639: 6105 Mexico Rd, St Peters, Missouri 63376 Availability - Shift/Days Day Shift - All Days Customer Service Representative We want you to join our team as a Customer Service Representative...
Customer Service Representative, Evenings
- Saint Peters, MO (22 miles from Godfrey, IL)
- 1 day ago
- Saint Peters, MO (22 miles from Godfrey, IL)
- 1 day ago
Store 4701639: 6105 Mexico Rd, St Peters, Missouri 63376 Availability - Shift/Days Evenings Shift Customer Service Representative We want you to join our team as a Customer Service Representative....
Pharmacy Customer Service Associate
- East Saint Louis, IL (23 miles from Godfrey, IL)
- 1 day ago
- East Saint Louis, IL (23 miles from Godfrey, IL)
- 1 day ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Associate Job
- Bridgeton, MO (16 miles from Godfrey, IL)
- 1 day ago
- Bridgeton, MO (16 miles from Godfrey, IL)
- 1 day ago
Bring JOY to YOUR Journey and apply today for our part-time Customer Service Associate position!...
Customer Service Representative
- Clayton, MO (22 miles from Godfrey, IL)
- 1 day ago
- Clayton, MO (22 miles from Godfrey, IL)
- 1 day ago
Position: Customer Service Representative Position Reports to: Branch Manager/CSR Director Branch: Medical West Healthcare Location: 19 Ronnie's Plaza, St....
- Saint Louis, MO (22 miles from Godfrey, IL)
- 2 days ago
- Saint Louis, MO (22 miles from Godfrey, IL)
- 2 days ago
You will be expected to maintain the highest level of customer service within all interactions, providing appropriate research of the issue, timely responses, follow-up and overall resolution of the...
Customer Service Representative - B084 - Hazelwood, MO
- Hazelwood, MO (14 miles from Godfrey, IL)
- 2 days ago
- Hazelwood, MO (14 miles from Godfrey, IL)
- 2 days ago
Customer Service Representative NonExempt Reports To: Branch Manager Where: On Site POSITION SUMMARY: A Customer Service Representative works with clients who have orders, complaints or require information...
Customer Service Representative - Part-Time
- Saint Louis, MO (22 miles from Godfrey, IL)
- 2 days ago
- Saint Louis, MO (22 miles from Godfrey, IL)
- 2 days ago
Customer Service Representative Starting pay of $19.07 per hour with competitive benefits that let you see the world: There’s never been a more exciting time to join United Airlines....
Customer Service Representative
- Saint Louis, MO (22 miles from Godfrey, IL)
- 3 days ago
- Saint Louis, MO (22 miles from Godfrey, IL)
- 3 days ago
The Customer Service Associate will provide counter sales, phone assistance, and other help to our customers. Be instrumental in building our business....
Customer Care Representative - Grove Office
- Saint Louis, MO (22 miles from Godfrey, IL)
- 3 days ago
- Saint Louis, MO (22 miles from Godfrey, IL)
- 3 days ago
All you need for the Customer Care Representative role is: 1 year of Call Center experience 6 months Customer Service experience Basic typing/computer experience with excellent navigational skills The...
- Creve Coeur, MO (24 miles from Godfrey, IL)
- 4 days ago
- Creve Coeur, MO (24 miles from Godfrey, IL)
- 4 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Demographic Data for Godfrey, IL
Moving to Godfrey, IL? Find some basic demographic data about Godfrey, IL below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job title
Salary for Customer Service Jobs in Godfrey, IL
Highest Education Level
Customer Services in Godfrey, IL offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Order Entry
- Quality Control Inspection
- Dispatching
- Call Center Experience
- One Call Resolution
- Payment Processing
- Resolution
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Relationship Management
- Long-Term Disability
- Wholesale
- Asset Protection
- Merchandising
- Customer Support
- Point-of-Sale System
- Complaint Resolution
- Wellness
- Customer Satisfaction
- Cashier Skills
- Scanning
- Reception
- Reimbursement
- Energetic
- Retail
- Customer Relations
- Military Background
- High School Diploma
- Driving
- Friendliness
- Flexibility
- Telephone Skills
- Sales
- Inventory Management
- Filing
- Multitasking
- Policy Development
- Microsoft Office
- Microsoft Excel
- Problem Solving
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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