Customer Service Jobs in Granite City, IL
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Customer Service Associate Job
- Bridgeton, MO (17 miles from Granite City, IL)
- moments ago
- Bridgeton, MO (17 miles from Granite City, IL)
- moments ago
Bring JOY to YOUR Journey and apply today for our part-time Customer Service Associate position!...
Customer Service Representative
- Clayton, MO (13 miles from Granite City, IL)
- 2 hours ago
- Clayton, MO (13 miles from Granite City, IL)
- 2 hours ago
Position: Customer Service Representative Position Reports to: Branch Manager/CSR Director Branch: Medical West Healthcare Location: 19 Ronnie's Plaza, St....
Customer Service Representative, PT Overnights
- Millstadt, IL (18 miles from Granite City, IL)
- 13 hours ago
- Millstadt, IL (18 miles from Granite City, IL)
- 13 hours ago
Store 4701362: 1 W Washington St, Millstadt, Illinois 62260 Availability - Shift/Days Part time Overnight Shift Customer Service Representative We want you to join our team as a Customer Service Representative...
Customer Service Representative, Open Availability
- Millstadt, IL (18 miles from Granite City, IL)
- 13 hours ago
- Millstadt, IL (18 miles from Granite City, IL)
- 13 hours ago
Store 4701362: 1 W Washington St, Millstadt, Illinois 62260 Availability - Shift/Days Full time Flexible Availability Customer Service Representative We want you to join our team as a Customer Service...
- Swansea, IL (19 miles from Granite City, IL)
- 13 hours ago
- Swansea, IL (19 miles from Granite City, IL)
- 13 hours ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
- Saint Louis, MO (8 miles from Granite City, IL)
- 1 day ago
- Saint Louis, MO (8 miles from Granite City, IL)
- 1 day ago
You will be expected to maintain the highest level of customer service within all interactions, providing appropriate research of the issue, timely responses, follow-up and overall resolution of the...
Customer Service Representative - B084 - Hazelwood, MO
- Hazelwood, MO (15 miles from Granite City, IL)
- 1 day ago
- Hazelwood, MO (15 miles from Granite City, IL)
- 1 day ago
Customer Service Representative NonExempt Reports To: Branch Manager Where: On Site POSITION SUMMARY: A Customer Service Representative works with clients who have orders, complaints or require information...
Customer Service Associate - Temporary
- Belleville, IL (19 miles from Granite City, IL)
- 1 day ago
- Belleville, IL (19 miles from Granite City, IL)
- 1 day ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Representative - Part-Time
- Saint Louis, MO (8 miles from Granite City, IL)
- 1 day ago
- Saint Louis, MO (8 miles from Granite City, IL)
- 1 day ago
Customer Service Representative Starting pay of $19.07 per hour with competitive benefits that let you see the world: There’s never been a more exciting time to join United Airlines....
Pharmacy Customer Service Associate
- Highland, IL (24 miles from Granite City, IL)
- 1 day ago
- Highland, IL (24 miles from Granite City, IL)
- 1 day ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
- Fenton, MO (24 miles from Granite City, IL)
- 1 day ago
- Fenton, MO (24 miles from Granite City, IL)
- 1 day ago
ESSENTIAL FUNCTIONS - JOB SPECIFIC Greet patients as they arrive and stay consistent with the company's customer service philosophy Manage consumer appointments, confirm appointments and alert patients...
Customer Service Representative
- Saint Louis, MO (8 miles from Granite City, IL)
- 1 day ago
- Saint Louis, MO (8 miles from Granite City, IL)
- 1 day ago
The Customer Service Associate will provide counter sales, phone assistance, and other help to our customers. Be instrumental in building our business....
Customer Care Representative - Grove Office
- Saint Louis, MO (8 miles from Granite City, IL)
- 2 days ago
- Saint Louis, MO (8 miles from Granite City, IL)
- 2 days ago
All you need for the Customer Care Representative role is: 1 year of Call Center experience 6 months Customer Service experience Basic typing/computer experience with excellent navigational skills The...
Customer Care Representative I
- Saint Louis, MO (8 miles from Granite City, IL)
- 3 days ago
- Saint Louis, MO (8 miles from Granite City, IL)
- 3 days ago
Researches and analyzes data to address operational challenges and customer service issues. Provides external and internal customers with requested information....
Part Time Customer Service Associate
- Saint Louis, MO (8 miles from Granite City, IL)
- 3 days ago
- Saint Louis, MO (8 miles from Granite City, IL)
- 3 days ago
Part Time Customer Service Associate Wages: $16.00 per hour Essential Requirements: High School Diploma or equivalent Passion for customer service with 100% customer focus 2 year of customer service...
Demographic Data for Granite City, IL
Moving to Granite City, IL? Find some basic demographic data about Granite City, IL below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Jobs in Granite City, IL
Highest Education Level
Customer Services in Granite City, IL offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Order Entry
- Quality Control Inspection
- Dispatching
- Call Center Experience
- One Call Resolution
- Payment Processing
- Resolution
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Relationship Management
- Long-Term Disability
- Wholesale
- Asset Protection
- Merchandising
- Customer Support
- Point-of-Sale System
- Complaint Resolution
- Wellness
- Customer Satisfaction
- Cashier Skills
- Scanning
- Reception
- Reimbursement
- Energetic
- Retail
- Customer Relations
- Military Background
- High School Diploma
- Driving
- Friendliness
- Flexibility
- Telephone Skills
- Sales
- Inventory Management
- Filing
- Multitasking
- Policy Development
- Microsoft Office
- Microsoft Excel
- Problem Solving
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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