Customer Service Jobs in Great Lakes, IL
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Pharmacy Customer Service Associate
- Des Plaines, IL (17 miles from Great Lakes, IL)
- 10 hours ago
- Des Plaines, IL (17 miles from Great Lakes, IL)
- 10 hours ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Associate - Temporary
- Cary, IL (20 miles from Great Lakes, IL)
- 10 hours ago
- Cary, IL (20 miles from Great Lakes, IL)
- 10 hours ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
- Morton Grove, IL (18 miles from Great Lakes, IL)
- 21 hours ago
- Morton Grove, IL (18 miles from Great Lakes, IL)
- 21 hours ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Representative
- Mundelein, IL (10 miles from Great Lakes, IL)
- 3 days ago
- Mundelein, IL (10 miles from Great Lakes, IL)
- 3 days ago
The Customer Service Representative will serve as a conduit for information between operations, sales, and the customer....
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Customer Service Representative - Overnights
- Bristol, WI (19 miles from Great Lakes, IL)
- 3 days ago
- Bristol, WI (19 miles from Great Lakes, IL)
- 3 days ago
Customer Service Representative - Overnights Pay from $26 to $33 per hour with significant growth and earning potential!...
Customer Service Representative
- Trevor, WI (18 miles from Great Lakes, IL)
- 3 days ago
- Trevor, WI (18 miles from Great Lakes, IL)
- 3 days ago
Customer Service Representative Pay from $24 to $29 per hour with significant growth and earning potential!...
Customer Service Representative, Overnights
- Lincolnshire, IL (9 miles from Great Lakes, IL)
- 3 days ago
- Lincolnshire, IL (9 miles from Great Lakes, IL)
- 3 days ago
Store 4706704: 1000 Milwaukee Ave, Lincolnshire, Illinois 60069 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...
Apple Specialist - Retail Customer Service and Sales - (Seasonal)
- Skokie, IL (19 miles from Great Lakes, IL)
- 3 days ago
- Skokie, IL (19 miles from Great Lakes, IL)
- 3 days ago
You're dedicated to selling and delivering a customer service experience that is unlike any other....
Client Service Representative - Employee Health & Benefits (Entry Level)
- Schaumburg, IL (22 miles from Great Lakes, IL)
- 3 days ago
- Schaumburg, IL (22 miles from Great Lakes, IL)
- 3 days ago
About Marsh McLennan Agency Midwest Marsh McLennan Agency's Midwest Region is a full-service brokerage providing business insurance, employee benefits, private client insurance, and retirement...
Customer Service Representative
- Vernon Hills, IL (7 miles from Great Lakes, IL)
- 4 days ago
- Vernon Hills, IL (7 miles from Great Lakes, IL)
- 4 days ago
Job Title: Customer Service Rep Location: Vernon Hills, IL Department: Sales Support/Customer Service Reports To: Sr....
Veterinary Client Service Representative
- Hoffman Estates, IL (18 miles from Great Lakes, IL)
- 4 days ago
- Hoffman Estates, IL (18 miles from Great Lakes, IL)
- 4 days ago
Veterinary Client Service Representative- Thrive Pet Healthcare Specialists Hoffman Estates, Illinois Full-time At Thrive Pet Healthcare Specialists, we provide emergency, specialty, and critical...
Customer Service Representative (Licensed P&C Agent)
- Rosemont, IL (21 miles from Great Lakes, IL)
- 4 days ago
- Rosemont, IL (21 miles from Great Lakes, IL)
- 4 days ago
Customer Service experience required....
Customer Service Representative - Water Quality
- Deerfield, IL (9 miles from Great Lakes, IL)
- 5 days ago
- Deerfield, IL (9 miles from Great Lakes, IL)
- 5 days ago
Qualifications What You Bring to the Table: High school diploma or equivalent At least 2 years of experience in a fast-paced contact center or customer service environment Minimum of 6 months experience...
Remote WorkCustomer Service Representative
- Palatine, IL (16 miles from Great Lakes, IL)
- 5 days ago
- Palatine, IL (16 miles from Great Lakes, IL)
- 5 days ago
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
Customer Service Representative - Consumer Phones
- McHenry, IL (21 miles from Great Lakes, IL)
- 5 days ago
- McHenry, IL (21 miles from Great Lakes, IL)
- 5 days ago
Education and Critical Skills/Experience - Temporary Customer Service Representative Minimum one year experience as a Customer Service Representative, in a Call Center environment preferred; measured...
Customer Service Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Jobs in Great Lakes, IL
Highest Education Level
Customer Services in Great Lakes, IL offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Order Entry
- Dispatching
- Reading
- Order Processing
- Call Center Experience
- One Call Resolution
- Payment Processing
- Claims
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Long-Term Disability
- Wholesale
- Asset Protection
- Merchandising
- Customer Support
- Point-of-Sale System
- Wellness
- Complaint Resolution
- Cashier Skills
- Customer Satisfaction
- Reimbursement
- Scanning
- Energetic
- Retail
- Customer Relations
- Military Background
- High School Diploma
- Friendliness
- Driving
- Telephone Skills
- Flexibility
- Inventory Management
- Sales
- Multitasking
- Policy Development
- Teamwork
- Problem Solving
- Microsoft Office
- Microsoft Excel
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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