Customer Service Jobs in Great Lakes, IL
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
- Old Mill Creek, IL (12 miles from Great Lakes, IL)
- 45+ days ago
- Old Mill Creek, IL (12 miles from Great Lakes, IL)
- 45+ days ago
Quill is a valuable part of the Staples family of brands. Since 1956, Quill has held its position as a leader in office supplies. Acquired by Staples in 1998, Quill delivers the essential...
Customer Service Representative
- Old Mill Creek, IL (12 miles from Great Lakes, IL)
- 24 days ago
- Old Mill Creek, IL (12 miles from Great Lakes, IL)
- 24 days ago
Quill is a valuable part of the Staples family of brands. Since 1956, Quill has held its position as a leader in office supplies. Acquired by Staples in 1998, Quill delivers the essential...
Customer Service Representative - Bilingual
- Glenview, IL (15 miles from Great Lakes, IL)
- 14 days ago
- Glenview, IL (15 miles from Great Lakes, IL)
- 14 days ago
Kenosha Branch 12355 Uline Way, Kenosha, WI 53144 Customer Service is the heartbeat of Uline!...
Customer Service Representative - Overnights
- Bristol, WI (19 miles from Great Lakes, IL)
- 21 days ago
- Bristol, WI (19 miles from Great Lakes, IL)
- 21 days ago
Customer Service Representative - Overnights Pay from $26 to $33 per hour with significant growth and earning potential!...
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ULINE- Call Center Representative
- Trevor, WI (18 miles from Great Lakes, IL)
- 21 days ago
- Trevor, WI (18 miles from Great Lakes, IL)
- 21 days ago
Customer Service Representative Pay from $24 to $29 per hour with significant growth and earning potential!...
Customer Service Representative
- Rolling Meadows, IL (18 miles from Great Lakes, IL)
- 30+ days ago
- Rolling Meadows, IL (18 miles from Great Lakes, IL)
- 30+ days ago
Customer Service Representative Pay from $24 to $29 per hour with significant growth and earning potential!...
ULINE- Customer Service Representative
- Rolling Meadows, IL (18 miles from Great Lakes, IL)
- 30+ days ago
- Rolling Meadows, IL (18 miles from Great Lakes, IL)
- 30+ days ago
Customer Service Representative - Overnights Pay from $26 to $33 per hour with significant growth and earning potential!...
- Vernon Hills, IL (7 miles from Great Lakes, IL)
- 5 hours ago
- Vernon Hills, IL (7 miles from Great Lakes, IL)
- 5 hours ago
Qualifications of a Retail Customer Service Representative (Cashier): Minimum 1 year cash handling and/or customer service experience Must be able to stand for extended periods of time, climb a ladder...
Customer Service Representative
- Arlington Heights, IL (15 miles from Great Lakes, IL)
- 1 day ago
- Arlington Heights, IL (15 miles from Great Lakes, IL)
- 1 day ago
Minimum 5 years' experience as a Customer Service Representative or similar experience. Experience using CRM systems and other customer service tools....
Pharmacy Customer Service Associate
- McHenry, IL (21 miles from Great Lakes, IL)
- 1 day ago
- McHenry, IL (21 miles from Great Lakes, IL)
- 1 day ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
- Lincolnshire, IL (9 miles from Great Lakes, IL)
- 2 days ago
- Lincolnshire, IL (9 miles from Great Lakes, IL)
- 2 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Insurance Customer Service Representative
- Elk Grove Village, IL (21 miles from Great Lakes, IL)
- 2 days ago
- Elk Grove Village, IL (21 miles from Great Lakes, IL)
- 2 days ago
service focus Proficient in Microsoft Office or similar systems, including spreadsheets, email, word processing, and presentation software Grow, with us: AssuredPartners is passionate about fueling...
Retail Customer Experience Associate, Lehigh Valley - Full Time
- Gurnee, IL (6 miles from Great Lakes, IL)
- 3 days ago
- Gurnee, IL (6 miles from Great Lakes, IL)
- 3 days ago
Id : REQ_581394, Title : Retail Customer Experience Associate, Lehigh Valley - Full Time, Category : Stores, RequisitionType : Hourly, JobGrade : null, RequisitionId : ...713,...
Customer Service Representative
- Palatine, IL (16 miles from Great Lakes, IL)
- 3 days ago
- Palatine, IL (16 miles from Great Lakes, IL)
- 3 days ago
Customer Service Representative REFER A FRIEND Hi, Customer Service / Inside Sales Representative Location: Palatine, IL (Onsite) Type: Temp-to-Hire Compensation: $20/hour Position Overview: We are...
Amazon Locker+ Customer Service Associate
- Vernon Hills, IL (7 miles from Great Lakes, IL)
- 3 days ago
- Vernon Hills, IL (7 miles from Great Lakes, IL)
- 3 days ago
Amazon Locker+ Customer Returns Associate Job Overview Youre on your way to joining the dedicated team at Amazon that makes the return and pickup of packages convenient for our customers at our...
Customer Service Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Jobs in Great Lakes, IL
Highest Education Level
Customer Services in Great Lakes, IL offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Order Entry
- Dispatching
- Reading
- Order Processing
- Call Center Experience
- One Call Resolution
- Payment Processing
- Claims
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Long-Term Disability
- Asset Protection
- Wholesale
- Merchandising
- Customer Support
- Cashier Skills
- Complaint Resolution
- Wellness
- Customer Satisfaction
- Scanning
- Reimbursement
- Energetic
- Retail
- Customer Relations
- Military Background
- High School Diploma
- Driving
- Friendliness
- Telephone Skills
- Flexibility
- Inventory Management
- Sales
- Policy Development
- Multitasking
- Problem Solving
- Microsoft Office
- Teamwork
- Microsoft Excel
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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