Customer Service Jobs in Highland Park, IL
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Customer Service Representative
- Old Mill Creek, IL (19 miles from Highland Park, IL)
- 25 days ago
- Old Mill Creek, IL (19 miles from Highland Park, IL)
- 25 days ago
Quill is a valuable part of the Staples family of brands. Since 1956, Quill has held its position as a leader in office supplies. Acquired by Staples in 1998, Quill delivers the essential...
- Old Mill Creek, IL (19 miles from Highland Park, IL)
- 45+ days ago
- Old Mill Creek, IL (19 miles from Highland Park, IL)
- 45+ days ago
Quill is a valuable part of the Staples family of brands. Since 1956, Quill has held its position as a leader in office supplies. Acquired by Staples in 1998, Quill delivers the essential...
- Chicago, IL (21 miles from Highland Park, IL)
- moments ago
- Chicago, IL (21 miles from Highland Park, IL)
- moments ago
Position Summary The Extra Help Customer Service Representative performs intermediate-level customer service functions....
Customer Service Representative, Mid-Shift - Weekends
- Grayslake, IL (16 miles from Highland Park, IL)
- 8 hours ago
- Grayslake, IL (16 miles from Highland Park, IL)
- 8 hours ago
Store 4706743: 1805 Belvidere Rd, Grayslake, Illinois 60030 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...
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Customer Service Representative
- Melrose Park, IL (19 miles from Highland Park, IL)
- 8 hours ago
- Melrose Park, IL (19 miles from Highland Park, IL)
- 8 hours ago
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Associate - Temporary
- Cicero, IL (24 miles from Highland Park, IL)
- 8 hours ago
- Cicero, IL (24 miles from Highland Park, IL)
- 8 hours ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Representative, PT 3rd Shift - Weekends Included
- Lombard, IL (24 miles from Highland Park, IL)
- 20 hours ago
- Lombard, IL (24 miles from Highland Park, IL)
- 20 hours ago
Store 4706731: 600 W North Ave, Lombard, Illinois 60148 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...
- Vernon Hills, IL (8 miles from Highland Park, IL)
- 20 hours ago
- Vernon Hills, IL (8 miles from Highland Park, IL)
- 20 hours ago
Qualifications of a Retail Customer Service Representative (Cashier): Minimum 1 year cash handling and/or customer service experience Must be able to stand for extended periods of time, climb a ladder...
Customer Service Representative
- Chicago, IL (21 miles from Highland Park, IL)
- 20 hours ago
- Chicago, IL (21 miles from Highland Park, IL)
- 20 hours ago
Position: Customer Service Representative Location: Remote (U.S....
Remote WorkCustomer Service Representative ($15.50/hr)
- Hanover Park, IL (22 miles from Highland Park, IL)
- 1 day ago
- Hanover Park, IL (22 miles from Highland Park, IL)
- 1 day ago
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
Extra Help - Customer Service Representative - Labs/Pathology Services
- Chicago, IL (21 miles from Highland Park, IL)
- 1 day ago
- Chicago, IL (21 miles from Highland Park, IL)
- 1 day ago
Position Summary The Extra Help Customer Service Representative performs intermediate-level customer service functions....
Customer Service Representative
- Northlake, IL (19 miles from Highland Park, IL)
- 1 day ago
- Northlake, IL (19 miles from Highland Park, IL)
- 1 day ago
Bilingual - Spanish & English * High school diploma * Microsoft Office experience * 1 year of customer service experience within a call center environment....
Part Time Customer Service and Sales Associate
- Chicago, IL (21 miles from Highland Park, IL)
- 1 day ago
- Chicago, IL (21 miles from Highland Park, IL)
- 1 day ago
The Part Time Customer Service and Sales Associate is an essential member of the Hertz Local Edition team and is the brand ambassador, providing the fastest, easiest, and most valued experience to our...
- Chicago, IL (21 miles from Highland Park, IL)
- 1 day ago
- Chicago, IL (21 miles from Highland Park, IL)
- 1 day ago
Role Summary The Lead Customer Service Agent (Lead CSA) is responsible for supervising and may train Customer Service Agents (CSAs) in all other classifications at Alaska Airlines (AS)....
Demographic Data for Highland Park, IL
Moving to Highland Park, IL? Find some basic demographic data about Highland Park, IL below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Jobs in Highland Park, IL
Highest Education Level
Customer Services in Highland Park, IL offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Order Entry
- Reading
- Order Processing
- Call Center Experience
- One Call Resolution
- Payment Processing
- Claims
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Long-Term Disability
- Asset Protection
- Wholesale
- Merchandising
- Customer Support
- Cashier Skills
- Complaint Resolution
- Wellness
- Customer Satisfaction
- Scanning
- Reimbursement
- Energetic
- Retail
- Customer Relations
- Military Background
- High School Diploma
- Driving
- Friendliness
- Telephone Skills
- Flexibility
- Inventory Management
- Sales
- Policy Development
- Multitasking
- Problem Solving
- Microsoft Office
- Teamwork
- Microsoft Excel
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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