Customer Service Jobs in Highland Park, IL
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Customer Service Representative - PT
- Chicago, IL (21 miles from Highland Park, IL)
- 1 day ago
- Chicago, IL (21 miles from Highland Park, IL)
- 1 day ago
service....
Retail Customer Service Associate
- Des Plaines, IL (10 miles from Highland Park, IL)
- 3 hours ago
- Des Plaines, IL (10 miles from Highland Park, IL)
- 3 hours ago
Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 101 W Oakton St, Des Plaines, IL...
Customer Service Representative
- Lombard, IL (24 miles from Highland Park, IL)
- 11 hours ago
- Lombard, IL (24 miles from Highland Park, IL)
- 11 hours ago
Customer Service Representative 2.8 2.8 out of 5 stars Lombard, IL Champions Do More As one of the fastest-growing and most exciting brands in the industry, Crash Champions is the largest founder-led...
Customer Service Representative
- Chicago, IL (21 miles from Highland Park, IL)
- 15 hours ago
- Chicago, IL (21 miles from Highland Park, IL)
- 15 hours ago
Provides excellent customer service in response to inbound customer telephone, e-mail and website contacts....
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U-Box Customer Care Representative (CDL)
- Elmwood Park, IL (18 miles from Highland Park, IL)
- 15 hours ago
- Elmwood Park, IL (18 miles from Highland Park, IL)
- 15 hours ago
Transport storage containers to and from specified destinations, e.g., customers' homes and businesses - local routes only....
U-Box Customer Care Representative (CDL-A)
- Elmwood Park, IL (18 miles from Highland Park, IL)
- 15 hours ago
- Elmwood Park, IL (18 miles from Highland Park, IL)
- 15 hours ago
Transport storage containers to and from specified destinations, e.g., customers' homes and businesses - local routes only....
Pharmacy Customer Service Associate
- Des Plaines, IL (10 miles from Highland Park, IL)
- 1 day ago
- Des Plaines, IL (10 miles from Highland Park, IL)
- 1 day ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Associate - Temporary
- Cary, IL (21 miles from Highland Park, IL)
- 1 day ago
- Cary, IL (21 miles from Highland Park, IL)
- 1 day ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Representative
- Berwyn, IL (24 miles from Highland Park, IL)
- 1 day ago
- Berwyn, IL (24 miles from Highland Park, IL)
- 1 day ago
Store 4706756: 6400 Ogden Ave, Berwyn, Illinois 60402 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...
- Morton Grove, IL (10 miles from Highland Park, IL)
- 1 day ago
- Morton Grove, IL (10 miles from Highland Park, IL)
- 1 day ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Representative, Full Time
- Deer Park, IL (18 miles from Highland Park, IL)
- 1 day ago
- Deer Park, IL (18 miles from Highland Park, IL)
- 1 day ago
Store 4706739: 20020 N Rand Rd, Deer Park, Illinois 60010 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...
Customer Service Representative, Afternoons
- Chicago, IL (21 miles from Highland Park, IL)
- 1 day ago
- Chicago, IL (21 miles from Highland Park, IL)
- 1 day ago
Store 4706905: 601 N Dearborn, Chicago, Illinois 60654 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...
Seasonal Customer Service Representative - Michigan Avenue
- Chicago, IL (21 miles from Highland Park, IL)
- 1 day ago
- Chicago, IL (21 miles from Highland Park, IL)
- 1 day ago
Job Description This job is a great fit for someone who is customer obsessed and loves to solve problems. A day in the life Assist customers with a variety of transactions through a seamless and...
Customer Service Representative - 7W Walter Payton Liver Center and GI Clinic (Weekends only)
- Chicago, IL (21 miles from Highland Park, IL)
- 2 days ago
- Chicago, IL (21 miles from Highland Park, IL)
- 2 days ago
Position Summary The Customer Service Representative performs customer service duties on an ongoing basis in an assigned nursing unit as well as assists in providing quality patient care and services...
Customer Service Representative - Roselle, IL
- Roselle, IL (21 miles from Highland Park, IL)
- 2 days ago
- Roselle, IL (21 miles from Highland Park, IL)
- 2 days ago
Essential Functions: Answer incoming customer service tickets, phone calls, and Teams messages, courteously and consistently using established guidelines....
Demographic Data for Highland Park, IL
Moving to Highland Park, IL? Find some basic demographic data about Highland Park, IL below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Jobs in Highland Park, IL
Highest Education Level
Customer Services in Highland Park, IL offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Order Entry
- Dispatching
- Order Processing
- Call Center Experience
- One Call Resolution
- Payment Processing
- Claims
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Long-Term Disability
- Wholesale
- Asset Protection
- Merchandising
- Customer Support
- Point-of-Sale System
- Wellness
- Complaint Resolution
- Cashier Skills
- Forklift
- Customer Satisfaction
- Reimbursement
- Scanning
- Energetic
- Retail
- Customer Relations
- Military Background
- High School Diploma
- Friendliness
- Driving
- Telephone Skills
- Flexibility
- Inventory Management
- Sales
- Multitasking
- Policy Development
- Teamwork
- Problem Solving
- Microsoft Office
- Microsoft Excel
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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