Customer Service Jobs in Highwood, IL
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
- Chicago, IL (22 miles from Highwood, IL)
- 1 day ago
- Chicago, IL (22 miles from Highwood, IL)
- 1 day ago
Role Summary: The Customer Service Agent is responsible for assisting guests with travel needs at Alaska Airlines (AS)....
- Chicago, IL (22 miles from Highwood, IL)
- 9 days ago
- Chicago, IL (22 miles from Highwood, IL)
- 9 days ago
service experience preferred High School diploma or equivalent preferred Excellent interpersonal and communication skills High energy with the ability to effectively perform all functions of the store...
Retail Customer Service Cashier
- Elk Grove Village, IL (16 miles from Highwood, IL)
- 2 hours ago
- Elk Grove Village, IL (16 miles from Highwood, IL)
- 2 hours ago
Job Functions : General customer service duties including, but not limited to, helping customers find items, answering questions about products and services, and addressing customer needs....
Technical Customer Service Representative
- Vernon Hills, IL (7 miles from Highwood, IL)
- 10 hours ago
- Vernon Hills, IL (7 miles from Highwood, IL)
- 10 hours ago
You will also identify opportunities to recommend complementary products, ensuring exceptional customer service and technical expertise in every interaction....
Customer Service Representative II
- Melrose Park, IL (21 miles from Highwood, IL)
- 10 hours ago
- Melrose Park, IL (21 miles from Highwood, IL)
- 10 hours ago
Intermediate knowledge of customer service principles and practices. Analytical skills and good service orientation....
Customer Service Associate - Temporary
- Hainesville, IL (15 miles from Highwood, IL)
- 23 hours ago
- Hainesville, IL (15 miles from Highwood, IL)
- 23 hours ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Representative
- Gurnee, IL (13 miles from Highwood, IL)
- 23 hours ago
- Gurnee, IL (13 miles from Highwood, IL)
- 23 hours ago
Store 4706744: 6050 Grand Ave, Gurnee, Illinois 60031 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...
Customer Service Representative
- Melrose Park, IL (21 miles from Highwood, IL)
- 1 day ago
- Melrose Park, IL (21 miles from Highwood, IL)
- 1 day ago
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
- Waukegan, IL (11 miles from Highwood, IL)
- 1 day ago
- Waukegan, IL (11 miles from Highwood, IL)
- 1 day ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
- Chicago, IL (22 miles from Highwood, IL)
- 1 day ago
- Chicago, IL (22 miles from Highwood, IL)
- 1 day ago
service orientationAbility to work in a team environment and interact in a consistent positive mannerExcellent verbal and written communication skillsAbility to multi task while maintaining strong...
Client Service Representative, National Accounts
- Schaumburg, IL (18 miles from Highwood, IL)
- 1 day ago
- Schaumburg, IL (18 miles from Highwood, IL)
- 1 day ago
Job Responsibilities and Requirements The Client Service Representative, National Accounts works closely with the National Client Managers, Account Consultants and their leadership, as a liaison...
Customer Service Representative - Patient Registration
- Schaumburg, IL (18 miles from Highwood, IL)
- 2 days ago
- Schaumburg, IL (18 miles from Highwood, IL)
- 2 days ago
As our Customer Service Representative, youll work to help our patients check into the hospital....
Pharmacy Customer Service Associate
- Glenview, IL (8 miles from Highwood, IL)
- 2 days ago
- Glenview, IL (8 miles from Highwood, IL)
- 2 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Retail Customer Experience Associate, Gurnee Mills - Full Time
- Gurnee, IL (13 miles from Highwood, IL)
- 2 days ago
- Gurnee, IL (13 miles from Highwood, IL)
- 2 days ago
Be part of an amazing story. Macys is more than just a store. Were a story. One thats captured the hearts and minds of America for more than 160 years. A story about innovations and...
Customer Service Representative
- Franklin Park, IL (19 miles from Highwood, IL)
- 2 days ago
- Franklin Park, IL (19 miles from Highwood, IL)
- 2 days ago
Job Summary: At Transcendia, our Customer Service Representatives are not call center agents-they are customer advocates....
Demographic Data for Highwood, IL
Moving to Highwood, IL? Find some basic demographic data about Highwood, IL below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Jobs in Highwood, IL
Highest Education Level
Customer Services in Highwood, IL offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Order Entry
- Reading
- Order Processing
- Call Center Experience
- One Call Resolution
- Payment Processing
- Facility Management
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Long-Term Disability
- Wholesale
- Asset Protection
- Merchandising
- Point-of-Sale System
- Customer Support
- Complaint Resolution
- Wellness
- Cashier Skills
- Customer Satisfaction
- Forklift
- Reimbursement
- Scanning
- Energetic
- Retail
- Customer Relations
- Military Background
- High School Diploma
- Driving
- Friendliness
- Telephone Skills
- Flexibility
- Inventory Management
- Filing
- Sales
- Multitasking
- Policy Development
- Problem Solving
- Microsoft Office
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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