Customer Service Jobs in Hoffman Estates, IL
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Customer Service Representative
- Old Mill Creek, IL (17 miles from Hoffman Estates, IL)
- 25 days ago
- Old Mill Creek, IL (17 miles from Hoffman Estates, IL)
- 25 days ago
Quill is a valuable part of the Staples family of brands. Since 1956, Quill has held its position as a leader in office supplies. Acquired by Staples in 1998, Quill delivers the essential...
- Old Mill Creek, IL (17 miles from Hoffman Estates, IL)
- 45+ days ago
- Old Mill Creek, IL (17 miles from Hoffman Estates, IL)
- 45+ days ago
Quill is a valuable part of the Staples family of brands. Since 1956, Quill has held its position as a leader in office supplies. Acquired by Staples in 1998, Quill delivers the essential...
Customer Service Representative, PT 2nd Shift - Weekends Included
- Lombard, IL (20 miles from Hoffman Estates, IL)
- 2 hours ago
- Lombard, IL (20 miles from Hoffman Estates, IL)
- 2 hours ago
Store 4706731: 600 W North Ave, Lombard, Illinois 60148 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...
Customer Service Representative
- Lake Zurich, IL (6 miles from Hoffman Estates, IL)
- 3 hours ago
- Lake Zurich, IL (6 miles from Hoffman Estates, IL)
- 3 hours ago
We're looking for a Customer Service Representative who's ready to be the voice of our brand and the backbone of our service operations....
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Customer Service Representative II
- Melrose Park, IL (23 miles from Hoffman Estates, IL)
- 6 hours ago
- Melrose Park, IL (23 miles from Hoffman Estates, IL)
- 6 hours ago
Intermediate knowledge of customer service principles and practices. Analytical skills and good service orientation....
Pharmacy Customer Service Associate
- Mundelein, IL (9 miles from Hoffman Estates, IL)
- 6 hours ago
- Mundelein, IL (9 miles from Hoffman Estates, IL)
- 6 hours ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Representative, Mid-Shift - Weekends
- Grayslake, IL (13 miles from Hoffman Estates, IL)
- 18 hours ago
- Grayslake, IL (13 miles from Hoffman Estates, IL)
- 18 hours ago
Store 4706743: 1805 Belvidere Rd, Grayslake, Illinois 60030 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...
Customer Service Representative
- Melrose Park, IL (23 miles from Hoffman Estates, IL)
- 18 hours ago
- Melrose Park, IL (23 miles from Hoffman Estates, IL)
- 18 hours ago
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
- Highland Park, IL (18 miles from Hoffman Estates, IL)
- 18 hours ago
- Highland Park, IL (18 miles from Hoffman Estates, IL)
- 18 hours ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Representative, 3rd Shift
- Batavia, IL (23 miles from Hoffman Estates, IL)
- 1 day ago
- Batavia, IL (23 miles from Hoffman Estates, IL)
- 1 day ago
Store 4706763: 164 S Randall Rd, Batavia, Illinois 60510 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...
Customer Service Representative, PT 3rd Shift - Weekends Included
- Lombard, IL (20 miles from Hoffman Estates, IL)
- 1 day ago
- Lombard, IL (20 miles from Hoffman Estates, IL)
- 1 day ago
Store 4706731: 600 W North Ave, Lombard, Illinois 60148 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...
- Vernon Hills, IL (11 miles from Hoffman Estates, IL)
- 1 day ago
- Vernon Hills, IL (11 miles from Hoffman Estates, IL)
- 1 day ago
Qualifications of a Retail Customer Service Representative (Cashier): Minimum 1 year cash handling and/or customer service experience Must be able to stand for extended periods of time, climb a ladder...
Customer Service Representative ($15.50/hr)
- Hanover Park, IL (12 miles from Hoffman Estates, IL)
- 1 day ago
- Hanover Park, IL (12 miles from Hoffman Estates, IL)
- 1 day ago
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
Customer Service Representative
- Northlake, IL (21 miles from Hoffman Estates, IL)
- 1 day ago
- Northlake, IL (21 miles from Hoffman Estates, IL)
- 1 day ago
Bilingual - Spanish & English * High school diploma * Microsoft Office experience * 1 year of customer service experience within a call center environment....
Customer Service Representative
- Geneva, IL (21 miles from Hoffman Estates, IL)
- 2 days ago
- Geneva, IL (21 miles from Hoffman Estates, IL)
- 2 days ago
General Summary The Customer Care Representative position provides essential facilitation and support to our customers through the order fulfillment process....
Demographic Data for Hoffman Estates, IL
Moving to Hoffman Estates, IL? Find some basic demographic data about Hoffman Estates, IL below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job title
Salary for Customer Service Jobs in Hoffman Estates, IL
Highest Education Level
Customer Services in Hoffman Estates, IL offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Order Entry
- Dispatching
- Reading
- Order Processing
- Call Center Experience
- One Call Resolution
- Payment Processing
- Claims
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Long-Term Disability
- Asset Protection
- Wholesale
- Merchandising
- Customer Support
- Cashier Skills
- Complaint Resolution
- Wellness
- Customer Satisfaction
- Scanning
- Reimbursement
- Energetic
- Retail
- Customer Relations
- Military Background
- High School Diploma
- Driving
- Friendliness
- Telephone Skills
- Flexibility
- Inventory Management
- Sales
- Policy Development
- Multitasking
- Problem Solving
- Microsoft Office
- Teamwork
- Microsoft Excel
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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