Customer Service Jobs in Hoffman Estates, IL
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
- Old Mill Creek, IL (17 miles from Hoffman Estates, IL)
- 30+ days ago
- Old Mill Creek, IL (17 miles from Hoffman Estates, IL)
- 30+ days ago
service in a business-to-business environment Ability to work onsite in Lincolnshire for in person training during the first two weeks Able to work an 8-hour shift between 7:00 AM-6PM and in person...
Customer Service Representative
- Lincolnshire, IL (12 miles from Hoffman Estates, IL)
- 45+ days ago
- Lincolnshire, IL (12 miles from Hoffman Estates, IL)
- 45+ days ago
service in a business-to-business environment Ability to work onsite in Lincolnshire for in person training during the first two weeks Able to work an 8-hour shift between 7:00 AM-6PM and in person...
Customer Service Representative / Receptionist
- Deerfield, IL (14 miles from Hoffman Estates, IL)
- moments ago
- Deerfield, IL (14 miles from Hoffman Estates, IL)
- moments ago
Customer service skills (written and verbal). Will act as a floater to cover front desk duties during breaks/lunches....
Customer Service Representative Intl
- Elk Grove Village, IL (13 miles from Hoffman Estates, IL)
- 2 hours ago
- Elk Grove Village, IL (13 miles from Hoffman Estates, IL)
- 2 hours ago
Customer Service Representative Intl Job Description: Achieving our goals starts with supporting yours....
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Customer Service Associate - Morning & Lunch Shift
- Harwood Heights, IL (21 miles from Hoffman Estates, IL)
- 5 hours ago
- Harwood Heights, IL (21 miles from Hoffman Estates, IL)
- 5 hours ago
As the name suggests, your main priority is to provide great customer service....
Retail Customer Service Associate
- Des Plaines, IL (15 miles from Hoffman Estates, IL)
- 17 hours ago
- Des Plaines, IL (15 miles from Hoffman Estates, IL)
- 17 hours ago
Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 101 W Oakton St, Des Plaines, IL...
Customer Service Representative
- Lombard, IL (20 miles from Hoffman Estates, IL)
- 1 day ago
- Lombard, IL (20 miles from Hoffman Estates, IL)
- 1 day ago
Customer Service Representative 2.8 2.8 out of 5 stars Lombard, IL Champions Do More As one of the fastest-growing and most exciting brands in the industry, Crash Champions is the largest founder-led...
U-Box Customer Care Representative (CDL)
- Elmwood Park, IL (24 miles from Hoffman Estates, IL)
- 1 day ago
- Elmwood Park, IL (24 miles from Hoffman Estates, IL)
- 1 day ago
Transport storage containers to and from specified destinations, e.g., customers' homes and businesses - local routes only....
U-Box Customer Care Representative (CDL-A)
- Elmwood Park, IL (24 miles from Hoffman Estates, IL)
- 1 day ago
- Elmwood Park, IL (24 miles from Hoffman Estates, IL)
- 1 day ago
Transport storage containers to and from specified destinations, e.g., customers' homes and businesses - local routes only....
Pharmacy Customer Service Associate
- Des Plaines, IL (15 miles from Hoffman Estates, IL)
- 1 day ago
- Des Plaines, IL (15 miles from Hoffman Estates, IL)
- 1 day ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Associate - Temporary
- Cary, IL (6 miles from Hoffman Estates, IL)
- 1 day ago
- Cary, IL (6 miles from Hoffman Estates, IL)
- 1 day ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
- Morton Grove, IL (20 miles from Hoffman Estates, IL)
- 2 days ago
- Morton Grove, IL (20 miles from Hoffman Estates, IL)
- 2 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Store 4706739: 20020 N Rand Rd, Deer Park, Illinois 60010 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...
Customer Service Representative
- Glen Ellyn, IL (21 miles from Hoffman Estates, IL)
- 2 days ago
- Glen Ellyn, IL (21 miles from Hoffman Estates, IL)
- 2 days ago
Store 4706700: 631 Roosevelt Rd, Glen Ellyn, Illinois 60137 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...
Customer Service Representative - Roselle, IL
- Roselle, IL (13 miles from Hoffman Estates, IL)
- 3 days ago
- Roselle, IL (13 miles from Hoffman Estates, IL)
- 3 days ago
Essential Functions: Answer incoming customer service tickets, phone calls, and Teams messages, courteously and consistently using established guidelines....
Demographic Data for Hoffman Estates, IL
Moving to Hoffman Estates, IL? Find some basic demographic data about Hoffman Estates, IL below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Jobs in Hoffman Estates, IL
Highest Education Level
Customer Services in Hoffman Estates, IL offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Order Entry
- Dispatching
- Order Processing
- Call Center Experience
- One Call Resolution
- Payment Processing
- Claims
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Long-Term Disability
- Wholesale
- Asset Protection
- Merchandising
- Customer Support
- Wellness
- Complaint Resolution
- Cashier Skills
- Forklift
- Customer Satisfaction
- Reimbursement
- Scanning
- Energetic
- Retail
- Customer Relations
- Military Background
- High School Diploma
- Friendliness
- Driving
- Telephone Skills
- Flexibility
- Inventory Management
- Sales
- Multitasking
- Policy Development
- Teamwork
- Problem Solving
- Microsoft Office
- Microsoft Excel
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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