Customer Service Jobs in Homewood, IL
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Retail Customer Service Cashier
- Grant Park, IL (20 miles from Homewood, IL)
- 5 hours ago
- Grant Park, IL (20 miles from Homewood, IL)
- 5 hours ago
Job Functions : General customer service duties including, but not limited to, helping customers find items, answering questions about products and services, and addressing customer needs....
- Orland Park, IL (9 miles from Homewood, IL)
- 1 day ago
- Orland Park, IL (9 miles from Homewood, IL)
- 1 day ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Group Employee Benefit Lines Customer Service Agent, 1st Source Insurance, Merrillville, IN
- Merrillville, IN (19 miles from Homewood, IL)
- 3 days ago
- Merrillville, IN (19 miles from Homewood, IL)
- 3 days ago
POSITION SUMMARY Responsible for the day-to-day office administration and customer service. Services existing life & health accounts....
Customer Service Associate - Temporary
- Crown Point, IN (21 miles from Homewood, IL)
- 3 days ago
- Crown Point, IN (21 miles from Homewood, IL)
- 3 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Representative - Associate, Nights
- Burr Ridge, IL (19 miles from Homewood, IL)
- 3 days ago
- Burr Ridge, IL (19 miles from Homewood, IL)
- 3 days ago
As a Customer Service Representative, you must have superior customer service and communication skills. You must be detail-oriented and able to multitask in a fast-paced environment....
- Frankfort, IL (9 miles from Homewood, IL)
- 3 days ago
- Frankfort, IL (9 miles from Homewood, IL)
- 3 days ago
A Client Service Representative position is a key customer service position within the company....
- Bolingbrook, IL (23 miles from Homewood, IL)
- 4 days ago
- Bolingbrook, IL (23 miles from Homewood, IL)
- 4 days ago
The successful candidate will be required to complete a background check and a drug test as a condition of employment for this role QUALIFICATIONS • 1 year sales or customer service experience preferred...
Customer Service Representative
- Gary, IN (17 miles from Homewood, IL)
- 4 days ago
- Gary, IN (17 miles from Homewood, IL)
- 4 days ago
The Opportunity: Now is your chance to help move America's freight as a Customer Service Representative (CSR) with Roehl Transport, a Forbes Magazine Best Mid-Sized Employer, and an ATA Presidents'...
Pharmacy Customer Service Associate
- Worth, IL (11 miles from Homewood, IL)
- 5 days ago
- Worth, IL (11 miles from Homewood, IL)
- 5 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Representative, Overnights
- Oak Brook, IL (22 miles from Homewood, IL)
- 5 days ago
- Oak Brook, IL (22 miles from Homewood, IL)
- 5 days ago
Store 4706702: 2210 W 22nd St, Oak Brook, Illinois 60523 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...
Technical Customer Service Representative
- Burr Ridge, IL (19 miles from Homewood, IL)
- 5 days ago
- Burr Ridge, IL (19 miles from Homewood, IL)
- 5 days ago
Were looking for a driven and detail-oriented Technical Customer Service Representative to join our team....
Customer Service Representative
- University Park, IL (5 miles from Homewood, IL)
- 5 days ago
- University Park, IL (5 miles from Homewood, IL)
- 5 days ago
Role Overview: The Customer Service Representative will be responsible for providing exceptional customer service to distributors on various post-sales activities....
Aggregates Customer Service Representative
- Mokena, IL (10 miles from Homewood, IL)
- 7 days ago
- Mokena, IL (10 miles from Homewood, IL)
- 7 days ago
Overview Join Our Team as an Aggregates Customer Service Representative!...
Pre-Licensed Customer Service Representative - Remote
- Gary, IN (17 miles from Homewood, IL)
- 9 days ago
- Gary, IN (17 miles from Homewood, IL)
- 9 days ago
Category :** **Customer Service/Support** **About TP** **Teleperformance is a global, digital business services company....
Remote WorkCustomer Service Representative
- Homer Glen, IL (20 miles from Homewood, IL)
- 10 days ago
- Homer Glen, IL (20 miles from Homewood, IL)
- 10 days ago
Store 4706760: 15861 S Bell Rd, Homer Glen, Illinois 60491 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...
Demographic Data for Homewood, IL
Moving to Homewood, IL? Find some basic demographic data about Homewood, IL below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job title
Salary for Customer Service Jobs in Homewood, IL
Highest Education Level
Customer Services in Homewood, IL offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Order Entry
- Reading
- Order Processing
- Call Center Experience
- One Call Resolution
- Payment Processing
- Claims
- Facility Management
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Long-Term Disability
- Wholesale
- Asset Protection
- Merchandising
- Point-of-Sale System
- Customer Support
- Complaint Resolution
- Wellness
- Cashier Skills
- Customer Satisfaction
- Forklift
- Reimbursement
- Scanning
- Energetic
- Retail
- Customer Relations
- Military Background
- High School Diploma
- Driving
- Friendliness
- Telephone Skills
- Flexibility
- Inventory Management
- Filing
- Sales
- Multitasking
- Policy Development
- Problem Solving
- Microsoft Office
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Related Career Advice Articles
Ace Your Retail Job Interview: Master These Common Retail Interview Questions
Read our guide to retail interview questions and answers so you can speak confidently about your interest in retail, dealing with difficult customers, multitasking, teamwork, and more.
Read article »
The Evolution of Retail: Employment Opportunities for 2017 & Beyond
If you're considering a retail career path, read this overview to learn more about how the rise of online shopping is impacting the retail industry as a whole.
Read article »
How a Seasonal Retail Job Can Boost Your Career
Discover how these six skills you learn in a seasonal retail role can set you up for success in the next step of your professional journey.
Read article »