Customer Service Jobs in Itasca, IL
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
- Chicago, IL (18 miles from Itasca, IL)
- 2 days ago
- Chicago, IL (18 miles from Itasca, IL)
- 2 days ago
Role Summary: The Customer Service Agent is responsible for assisting guests with travel needs at Alaska Airlines (AS)....
Customer Service Representative
- Naperville, IL (15 miles from Itasca, IL)
- 24 days ago
- Naperville, IL (15 miles from Itasca, IL)
- 24 days ago
Quill is a valuable part of the Staples family of brands. Since 1956, Quill has held its position as a leader in office supplies. Acquired by Staples in 1998, Quill delivers the essential...
Senior Inside Sales Team Manager
- Naperville, IL (15 miles from Itasca, IL)
- 24 days ago
- Naperville, IL (15 miles from Itasca, IL)
- 24 days ago
Quill is a valuable part of the Staples family of brands. Since 1956, Quill has held its position as a leader in office supplies. Acquired by Staples in 1998, Quill delivers the essential...
- Chicago, IL (18 miles from Itasca, IL)
- 9 days ago
- Chicago, IL (18 miles from Itasca, IL)
- 9 days ago
service experience preferred High School diploma or equivalent preferred Excellent interpersonal and communication skills High energy with the ability to effectively perform all functions of the store...
Retail Customer Service Cashier
- Elk Grove Village, IL (3 miles from Itasca, IL)
- 8 hours ago
- Elk Grove Village, IL (3 miles from Itasca, IL)
- 8 hours ago
Job Functions : General customer service duties including, but not limited to, helping customers find items, answering questions about products and services, and addressing customer needs....
Customer Service Representative, PT 2nd Shift
- Wheaton, IL (9 miles from Itasca, IL)
- 15 hours ago
- Wheaton, IL (9 miles from Itasca, IL)
- 15 hours ago
Store 4706709: 100 W Geneva, Wheaton, Illinois 60187 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...
Technical Customer Service Representative
- Vernon Hills, IL (18 miles from Itasca, IL)
- 15 hours ago
- Vernon Hills, IL (18 miles from Itasca, IL)
- 15 hours ago
You will also identify opportunities to recommend complementary products, ensuring exceptional customer service and technical expertise in every interaction....
Customer Service Representative II
- Melrose Park, IL (9 miles from Itasca, IL)
- 16 hours ago
- Melrose Park, IL (9 miles from Itasca, IL)
- 16 hours ago
Intermediate knowledge of customer service principles and practices. Analytical skills and good service orientation....
Customer Service Associate - Temporary
- West Dundee, IL (17 miles from Itasca, IL)
- 17 hours ago
- West Dundee, IL (17 miles from Itasca, IL)
- 17 hours ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
- Glen Ellyn, IL (7 miles from Itasca, IL)
- 1 day ago
- Glen Ellyn, IL (7 miles from Itasca, IL)
- 1 day ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Associate - Part Time
- Glen Ellyn, IL (7 miles from Itasca, IL)
- 1 day ago
- Glen Ellyn, IL (7 miles from Itasca, IL)
- 1 day ago
As the name suggests, your main priority is to provide great customer service....
Customer Service Representative, PT 1st Shift
- Wheaton, IL (9 miles from Itasca, IL)
- 1 day ago
- Wheaton, IL (9 miles from Itasca, IL)
- 1 day ago
Store 4706709: 100 W Geneva, Wheaton, Illinois 60187 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...
Customer Service Representative
- Melrose Park, IL (9 miles from Itasca, IL)
- 1 day ago
- Melrose Park, IL (9 miles from Itasca, IL)
- 1 day ago
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
- Chicago, IL (18 miles from Itasca, IL)
- 1 day ago
- Chicago, IL (18 miles from Itasca, IL)
- 1 day ago
service orientationAbility to work in a team environment and interact in a consistent positive mannerExcellent verbal and written communication skillsAbility to multi task while maintaining strong...
Client Service Representative, National Accounts
- Schaumburg, IL (5 miles from Itasca, IL)
- 1 day ago
- Schaumburg, IL (5 miles from Itasca, IL)
- 1 day ago
Job Responsibilities and Requirements The Client Service Representative, National Accounts works closely with the National Client Managers, Account Consultants and their leadership, as a liaison...
Demographic Data for Itasca, IL
Moving to Itasca, IL? Find some basic demographic data about Itasca, IL below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Jobs in Itasca, IL
Highest Education Level
Customer Services in Itasca, IL offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Order Entry
- Reading
- Order Processing
- Call Center Experience
- One Call Resolution
- Payment Processing
- Claims
- Facility Management
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Long-Term Disability
- Wholesale
- Asset Protection
- Merchandising
- Point-of-Sale System
- Customer Support
- Complaint Resolution
- Wellness
- Cashier Skills
- Customer Satisfaction
- Forklift
- Reimbursement
- Scanning
- Energetic
- Retail
- Customer Relations
- Military Background
- High School Diploma
- Driving
- Friendliness
- Telephone Skills
- Flexibility
- Inventory Management
- Filing
- Sales
- Multitasking
- Policy Development
- Problem Solving
- Microsoft Office
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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