Customer Service Jobs in Joliet, IL
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Customer Service Associate - Temporary
- Palos Park, IL (20 miles from Joliet, IL)
- 9 hours ago
- Palos Park, IL (20 miles from Joliet, IL)
- 9 hours ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Retail Customer Service Cashier
- Wilmington, IL (17 miles from Joliet, IL)
- 12 hours ago
- Wilmington, IL (17 miles from Joliet, IL)
- 12 hours ago
Job Functions : General customer service duties including, but not limited to, helping customers find items, answering questions about products and services, and addressing customer needs....
- Orland Park, IL (20 miles from Joliet, IL)
- 19 hours ago
- Orland Park, IL (20 miles from Joliet, IL)
- 19 hours ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Associate - Dinner/Close Shift
- Glen Ellyn, IL (24 miles from Joliet, IL)
- 21 hours ago
- Glen Ellyn, IL (24 miles from Joliet, IL)
- 21 hours ago
As the name suggests, your main priority is to provide great customer service....
As the name suggests, your main priority is to provide great customer service....
Pharmacy Customer Service Associate
- Geneva, IL (24 miles from Joliet, IL)
- 1 day ago
- Geneva, IL (24 miles from Joliet, IL)
- 1 day ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Representative
- Lisle, IL (18 miles from Joliet, IL)
- 1 day ago
- Lisle, IL (18 miles from Joliet, IL)
- 1 day ago
Customer Service Representative#25-12249 Lisle, IL 50% Remote Contract Starts 3/17/2025 Ends 8/02/2025 Job Description Genesis10 is seeking a Customer Service Representative....
Customer Service Representative
- Monee, IL (23 miles from Joliet, IL)
- 1 day ago
- Monee, IL (23 miles from Joliet, IL)
- 1 day ago
Store 4706792: 25515 S Lagrange Rd, Monee, Illinois 60449 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...
Customer Service Representative, Afternoons
- Lisle, IL (18 miles from Joliet, IL)
- 1 day ago
- Lisle, IL (18 miles from Joliet, IL)
- 1 day ago
Store 4706724: 1117 Maple Ave, Lisle, Illinois 60532 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...
Customer Service Representative, Overnights
- Lisle, IL (18 miles from Joliet, IL)
- 1 day ago
- Lisle, IL (18 miles from Joliet, IL)
- 1 day ago
team as a Customer Service Representative....
Customer Service Representative
- Lisle, IL (18 miles from Joliet, IL)
- 1 day ago
- Lisle, IL (18 miles from Joliet, IL)
- 1 day ago
Customer Service Rep Location: Lisle, IL - HYBRID 3x a week ONSITE Type: W2, Contract, FT Pay: $23/hr Summary: We are seeking an experienced Customer Service Professional to join the team of our client...
Customer Service Representative, PT Overnights
- Plano, IL (17 miles from Joliet, IL)
- 2 days ago
- Plano, IL (17 miles from Joliet, IL)
- 2 days ago
Store 4706893: 1001 US 34, Plano, Illinois 60545 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative....
Client Service Representative-Part Time
- Bolingbrook, IL (13 miles from Joliet, IL)
- 2 days ago
- Bolingbrook, IL (13 miles from Joliet, IL)
- 2 days ago
A Client Service Representative position is a key customer service position within the company....
Customer Service Representative
- Aurora, IL (17 miles from Joliet, IL)
- 2 days ago
- Aurora, IL (17 miles from Joliet, IL)
- 2 days ago
As our Customer Service Representative, youll work to help our patients check into the hospital....
Customer Service Associate - Weekend Availability
- Batavia, IL (21 miles from Joliet, IL)
- 2 days ago
- Batavia, IL (21 miles from Joliet, IL)
- 2 days ago
As the name suggests, your main priority is to provide great customer service....
Demographic Data for Joliet, IL
Moving to Joliet, IL? Find some basic demographic data about Joliet, IL below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job title
Salary for Customer Service Jobs in Joliet, IL
Highest Education Level
Customer Services in Joliet, IL offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Order Entry
- Quality Control Inspection
- Dispatching
- Call Center Experience
- One Call Resolution
- Payment Processing
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Relationship Management
- Long-Term Disability
- Wholesale
- Asset Protection
- Merchandising
- Customer Support
- Point-of-Sale System
- Complaint Resolution
- Wellness
- Customer Satisfaction
- Cashier Skills
- Scanning
- Reimbursement
- Reception
- Energetic
- Retail
- Customer Relations
- Military Background
- High School Diploma
- Driving
- Friendliness
- Flexibility
- Telephone Skills
- Sales
- Inventory Management
- Filing
- Multitasking
- Policy Development
- Microsoft Office
- Microsoft Excel
- Teamwork
- Problem Solving
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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