Customer Service Jobs in Joliet, IL
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Senior Inside Sales Team Manager
- Naperville, IL (16 miles from Joliet, IL)
- 20 days ago
- Naperville, IL (16 miles from Joliet, IL)
- 20 days ago
Quill is a valuable part of the Staples family of brands. Since 1956, Quill has held its position as a leader in office supplies. Acquired by Staples in 1998, Quill delivers the essential...
- Bolingbrook, IL (13 miles from Joliet, IL)
- 1 hour ago
- Bolingbrook, IL (13 miles from Joliet, IL)
- 1 hour ago
The successful candidate will be required to complete a background check and a drug test as a condition of employment for this role QUALIFICATIONS • 1 year sales or customer service experience preferred...
Customer Service Associate Job Aurora, IL
- Aurora, IL (17 miles from Joliet, IL)
- 2 hours ago
- Aurora, IL (17 miles from Joliet, IL)
- 2 hours ago
Bring JOY to YOUR Journey and ap ply today for our part-time Customer Service Associate position!...
Customer Service Representative, PT Overnights
- Aurora, IL (17 miles from Joliet, IL)
- 9 hours ago
- Aurora, IL (17 miles from Joliet, IL)
- 9 hours ago
Store 4706708: 65 S Route 59, Aurora, Illinois 60504 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Retail Customer Service Associate
- Naperville, IL (16 miles from Joliet, IL)
- 11 hours ago
- Naperville, IL (16 miles from Joliet, IL)
- 11 hours ago
This customer service focused team member is knowledgeable in all areas of the Store's business, including print, signs & graphics, and shipping....
Customer Service Associate - Temporary
- Downers Grove, IL (21 miles from Joliet, IL)
- 23 hours ago
- Downers Grove, IL (21 miles from Joliet, IL)
- 23 hours ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Representative, Overnights
- Oak Brook, IL (23 miles from Joliet, IL)
- 23 hours ago
- Oak Brook, IL (23 miles from Joliet, IL)
- 23 hours ago
Store 4706702: 2210 W 22nd St, Oak Brook, Illinois 60523 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...
Technical Customer Service Representative
- Burr Ridge, IL (20 miles from Joliet, IL)
- 1 day ago
- Burr Ridge, IL (20 miles from Joliet, IL)
- 1 day ago
Were looking for a driven and detail-oriented Technical Customer Service Representative to join our team....
Customer Service Representative, PT - Open Availability
- Batavia, IL (21 miles from Joliet, IL)
- 1 day ago
- Batavia, IL (21 miles from Joliet, IL)
- 1 day ago
Store 4706723: 164 S Randall Rd, Batavia, Illinois 60510 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...
Customer Service Representative, PT
- Aurora, IL (17 miles from Joliet, IL)
- 1 day ago
- Aurora, IL (17 miles from Joliet, IL)
- 1 day ago
Store 4706762: 2946 E New York St, Aurora, Illinois 60502 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...
Customer Service Representative, Evenings - Weekends Included
- Minooka, IL (5 miles from Joliet, IL)
- 1 day ago
- Minooka, IL (5 miles from Joliet, IL)
- 1 day ago
Store 4706833: 2101 S Ridge Rd, Minooka, Illinois 60447 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...
Store 4706745: 3021 Plainfield Rd, Joliet, Illinois 60435 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...
Aggregates Customer Service Representative
- Mokena, IL (17 miles from Joliet, IL)
- 3 days ago
- Mokena, IL (17 miles from Joliet, IL)
- 3 days ago
Overview Join Our Team as an Aggregates Customer Service Representative!...
Customer Service Representative
- Aurora, IL (17 miles from Joliet, IL)
- 5 days ago
- Aurora, IL (17 miles from Joliet, IL)
- 5 days ago
Store 4706754: 1505 Butterfield Rd, Aurora, Illinois 60502 Availability - Shift/Days Part time Evenings - Overnight Shift Customer Service Representative We want you to join our team as a Customer Service...
Demographic Data for Joliet, IL
Moving to Joliet, IL? Find some basic demographic data about Joliet, IL below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Jobs in Joliet, IL
Highest Education Level
Customer Services in Joliet, IL offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Order Entry
- Reading
- Call Center Experience
- One Call Resolution
- Payment Processing
- Claims
- Facility Management
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- Texas Alcoholic Beverage Commission Certified
- First In, First Out
- Long-Term Disability
- Associates
- Asset Protection
- Merchandising
- Point-of-Sale System
- Customer Support
- Complaint Resolution
- Cashier Skills
- Wellness
- Customer Satisfaction
- Forklift
- Reimbursement
- Scanning
- Energetic
- Retail
- Customer Relations
- Military Background
- High School Diploma
- Driving
- Friendliness
- Telephone Skills
- Sales
- Inventory Management
- Filing
- Multitasking
- Policy Development
- Problem Solving
- Microsoft Office
- Microsoft Excel
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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