Customer Service Jobs in Lake Villa, IL
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Quill is a valuable part of the Staples family of brands. Since 1956, Quill has held its position as a leader in office supplies. Acquired by Staples in 1998, Quill delivers the essential...
Senior Inside Sales Team Manager
- Burlington, WI (19 miles from Lake Villa, IL)
- 60+ days ago
- Burlington, WI (19 miles from Lake Villa, IL)
- 60+ days ago
Quill is a valuable part of the Staples family of brands. Since 1956, Quill has held its position as a leader in office supplies. Acquired by Staples in 1998, Quill delivers the essential...
Quill is a valuable part of the Staples family of brands. Since 1956, Quill has held its position as a leader in office supplies. Acquired by Staples in 1998, Quill delivers the essential...
Customer Service Representative
- Rochester, WI (24 miles from Lake Villa, IL)
- 14 days ago
- Rochester, WI (24 miles from Lake Villa, IL)
- 14 days ago
Customer Service Representative Pay from $24 to $29 per hour with significant growth and earning potential!...
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Customer Service Representative - Overnights
- Bristol, WI (10 miles from Lake Villa, IL)
- 21 days ago
- Bristol, WI (10 miles from Lake Villa, IL)
- 21 days ago
Customer Service Representative - Overnights Pay from $26 to $33 per hour with significant growth and earning potential!...
ULINE- Call Center Representative
- Trevor, WI (9 miles from Lake Villa, IL)
- 21 days ago
- Trevor, WI (9 miles from Lake Villa, IL)
- 21 days ago
Customer Service Representative Pay from $24 to $29 per hour with significant growth and earning potential!...
Customer Service Representative - Bilingual
- Union Grove, WI (20 miles from Lake Villa, IL)
- 28 days ago
- Union Grove, WI (20 miles from Lake Villa, IL)
- 28 days ago
Kenosha Branch 12355 Uline Way, Kenosha, WI 53144 Customer Service is the heartbeat of Uline!...
ULINE- Customer Service Representative
- Rolling Meadows, IL (22 miles from Lake Villa, IL)
- 30+ days ago
- Rolling Meadows, IL (22 miles from Lake Villa, IL)
- 30+ days ago
Customer Service Representative - Overnights Pay from $26 to $33 per hour with significant growth and earning potential!...
Customer Service Representative
- Arlington Heights, IL (20 miles from Lake Villa, IL)
- 1 day ago
- Arlington Heights, IL (20 miles from Lake Villa, IL)
- 1 day ago
Minimum 5 years' experience as a Customer Service Representative or similar experience. Experience using CRM systems and other customer service tools....
Pharmacy Customer Service Associate
- McHenry, IL (11 miles from Lake Villa, IL)
- 1 day ago
- McHenry, IL (11 miles from Lake Villa, IL)
- 1 day ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
- Lincolnshire, IL (16 miles from Lake Villa, IL)
- 1 day ago
- Lincolnshire, IL (16 miles from Lake Villa, IL)
- 1 day ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Retail Customer Experience Associate, Lehigh Valley - Full Time
- Gurnee, IL (6 miles from Lake Villa, IL)
- 2 days ago
- Gurnee, IL (6 miles from Lake Villa, IL)
- 2 days ago
Id : REQ_581394, Title : Retail Customer Experience Associate, Lehigh Valley - Full Time, Category : Stores, RequisitionType : Hourly, JobGrade : null, RequisitionId : ...713,...
Customer Service Representative
- Palatine, IL (20 miles from Lake Villa, IL)
- 2 days ago
- Palatine, IL (20 miles from Lake Villa, IL)
- 2 days ago
Customer Service Representative REFER A FRIEND Hi, Customer Service / Inside Sales Representative Location: Palatine, IL (Onsite) Type: Temp-to-Hire Compensation: $20/hour Position Overview: We are...
Amazon Locker+ Customer Service Associate
- Vernon Hills, IL (12 miles from Lake Villa, IL)
- 3 days ago
- Vernon Hills, IL (12 miles from Lake Villa, IL)
- 3 days ago
Amazon Locker+ Customer Returns Associate Job Overview Youre on your way to joining the dedicated team at Amazon that makes the return and pickup of packages convenient for our customers at our...
Sturtevant - Sales and Customer Service Representative
- Sturtevant, WI (21 miles from Lake Villa, IL)
- 3 days ago
- Sturtevant, WI (21 miles from Lake Villa, IL)
- 3 days ago
At our branch, you'll play a key role in both sales and customer service, and you don't need a background in either to succeed....
Demographic Data for Lake Villa, IL
Moving to Lake Villa, IL? Find some basic demographic data about Lake Villa, IL below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Jobs in Lake Villa, IL
Highest Education Level
Customer Services in Lake Villa, IL offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Order Entry
- Dispatching
- Reading
- Order Processing
- Call Center Experience
- One Call Resolution
- Payment Processing
- Claims
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Long-Term Disability
- Asset Protection
- Wholesale
- Merchandising
- Customer Support
- Cashier Skills
- Complaint Resolution
- Wellness
- Customer Satisfaction
- Scanning
- Reimbursement
- Energetic
- Retail
- Customer Relations
- Military Background
- High School Diploma
- Driving
- Friendliness
- Telephone Skills
- Flexibility
- Inventory Management
- Sales
- Policy Development
- Multitasking
- Problem Solving
- Microsoft Office
- Teamwork
- Microsoft Excel
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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