Customer Service Jobs in Lockport, IL
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Customer Service Representative
- Naperville, IL (11 miles from Lockport, IL)
- 60+ days ago
- Naperville, IL (11 miles from Lockport, IL)
- 60+ days ago
service in a business-to-business environment Ability to work onsite in Lincolnshire for in person training during the first two weeks Able to work an 8-hour shift between 7:00 AM-6PM and in person...
Customer Service Representative - PT
- Forest View, IL (20 miles from Lockport, IL)
- 4 days ago
- Forest View, IL (20 miles from Lockport, IL)
- 4 days ago
service....
Insurance Customer Service Representative - Wheaton, IL
- Wheaton, IL (16 miles from Lockport, IL)
- 4 hours ago
- Wheaton, IL (16 miles from Lockport, IL)
- 4 hours ago
Successful completion of Customer Service, Insurance and Membership training within 6 months of hire Education: High School Diploma or equivalent Work Experience: Provide a high level of customer-focused...
Customer Service Representative, PT 1st Shift
- Lombard, IL (18 miles from Lockport, IL)
- 4 hours ago
- Lombard, IL (18 miles from Lockport, IL)
- 4 hours ago
Store 4706731: 600 W North Ave, Lombard, Illinois 60148 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...
/19301/e5c01222-7b25-41c4-94d6-f37904388cb2.png&z=8&s=RTL&ih_t=5%2F28%2F2025+12%3A59%3A00+AM&utm_medium=internal%20referrer&utm_campaign=internal-ihire-resume-review&utm_content=ihire&utm_term=sf_serp_searchresults_position_5&dt=Desktop)
- Darien, IL (9 miles from Lockport, IL)
- 4 hours ago
- Darien, IL (9 miles from Lockport, IL)
- 4 hours ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Associate - Temporary
- Olympia Fields, IL (20 miles from Lockport, IL)
- 4 hours ago
- Olympia Fields, IL (20 miles from Lockport, IL)
- 4 hours ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Pharmacy Customer Service Associate
- Lemont, IL (6 miles from Lockport, IL)
- 17 hours ago
- Lemont, IL (6 miles from Lockport, IL)
- 17 hours ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
- Harvey, IL (20 miles from Lockport, IL)
- 1 day ago
- Harvey, IL (20 miles from Lockport, IL)
- 1 day ago
Other Customer Service duties include, but are not limited to: Providing excellent customer service by greeting customers, interacting with customers in person and on the phone Processing sales, loans...
Store 4706832: 16647 W 159th St, Lockport, Illinois 60441 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...
Retail Customer Service Supervisor
- Bolingbrook, IL (5 miles from Lockport, IL)
- 2 days ago
- Bolingbrook, IL (5 miles from Lockport, IL)
- 2 days ago
Retail Customer Service Supervisor (Key Holder) About Life at PetSmart At PetSmart, we're more than just a company obsessed with pets; we're obsessed with our people too....
Customer Service Representative, 2nd Shift
- Bridgeview, IL (15 miles from Lockport, IL)
- 2 days ago
- Bridgeview, IL (15 miles from Lockport, IL)
- 2 days ago
Store 4706799: 7060 S Harlem Ave, Bridgeview, Illinois 60455 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...
Customer Service Representative
- Bridgeview, IL (15 miles from Lockport, IL)
- 3 days ago
- Bridgeview, IL (15 miles from Lockport, IL)
- 3 days ago
Store 4706764: 8700 S Harlem Ave, Bridgeview, Illinois 60455 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...
Patient Customer Service Representative
- Oak Brook, IL (14 miles from Lockport, IL)
- 3 days ago
- Oak Brook, IL (14 miles from Lockport, IL)
- 3 days ago
The Patient Customer Service Representative provides a gold standard customer service experience for patients who have any questions or concerns regarding their care....
Customer Service Representative
- Harvey, IL (20 miles from Lockport, IL)
- 3 days ago
- Harvey, IL (20 miles from Lockport, IL)
- 3 days ago
Be fully fluent in Atkore core values and business system to provide first class customer service....
Customer Service Representative
- Downers Grove, IL (13 miles from Lockport, IL)
- 4 days ago
- Downers Grove, IL (13 miles from Lockport, IL)
- 4 days ago
Roadrunner is growing and looking for a highly motivated Customer Service Representative to join our winning team....
Demographic Data for Lockport, IL
Moving to Lockport, IL? Find some basic demographic data about Lockport, IL below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job title
Salary for Customer Service Jobs in Lockport, IL
Highest Education Level
Customer Services in Lockport, IL offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Order Entry
- Reading
- Order Processing
- Call Center Experience
- One Call Resolution
- Payment Processing
- Claims
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Long-Term Disability
- Asset Protection
- Wholesale
- Merchandising
- Customer Support
- Cashier Skills
- Complaint Resolution
- Wellness
- Customer Satisfaction
- Scanning
- Reimbursement
- Energetic
- Retail
- Customer Relations
- Military Background
- High School Diploma
- Driving
- Friendliness
- Telephone Skills
- Flexibility
- Inventory Management
- Sales
- Policy Development
- Multitasking
- Problem Solving
- Microsoft Office
- Teamwork
- Microsoft Excel
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Related Career Advice Articles
Ace Your Retail Job Interview: Master These Common Retail Interview Questions
Read our guide to retail interview questions and answers so you can speak confidently about your interest in retail, dealing with difficult customers, multitasking, teamwork, and more.
Read article »
The Evolution of Retail: Employment Opportunities for 2017 & Beyond
If you're considering a retail career path, read this overview to learn more about how the rise of online shopping is impacting the retail industry as a whole.
Read article »
How a Seasonal Retail Job Can Boost Your Career
Discover how these six skills you learn in a seasonal retail role can set you up for success in the next step of your professional journey.
Read article »