Customer Service Jobs in Machesney Park, IL
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Retail Customer Service Associate
- Rockford, IL (6 miles from Machesney Park, IL)
- 12 hours ago
- Rockford, IL (6 miles from Machesney Park, IL)
- 12 hours ago
Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 7151 Walton St, Rockford, IL 61108...
Customer Service Representative
- Loves Park, IL (2 miles from Machesney Park, IL)
- 2 days ago
- Loves Park, IL (2 miles from Machesney Park, IL)
- 2 days ago
The Customer Service Associate will provide counter sales, phone assistance, and other help to our customers. Be instrumental in building our business....
- Rockford, IL (6 miles from Machesney Park, IL)
- 4 days ago
- Rockford, IL (6 miles from Machesney Park, IL)
- 4 days ago
Other Customer Service duties include, but are not limited to: Providing excellent customer service by greeting customers, interacting with customers in person and on the phone Processing sales, loans...
Call Center Customer Service Representative
- Rockford, IL (6 miles from Machesney Park, IL)
- 4 days ago
- Rockford, IL (6 miles from Machesney Park, IL)
- 4 days ago
EDUCATION/TRAINING: Previous receptionist or customer service experience preferred. Bilingual (English/Spanish) preferred. Medical terminology preferred. Minimum 35 words per minute typing....
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Customer Service Representative, Overnights
- Rockford, IL (6 miles from Machesney Park, IL)
- 4 days ago
- Rockford, IL (6 miles from Machesney Park, IL)
- 4 days ago
Store 4701474: 2301 S Perryville Rd, Rockford, Illinois 61016 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...
Customer Service Representative, Afternoons
- Byron, IL (20 miles from Machesney Park, IL)
- 4 days ago
- Byron, IL (20 miles from Machesney Park, IL)
- 4 days ago
Store 4701417: 127 W Blackhawk Dr, Byron, Illinois 61010 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...
Remote Customer Service Representative
- Rockford, IL (6 miles from Machesney Park, IL)
- 11 days ago
- Rockford, IL (6 miles from Machesney Park, IL)
- 11 days ago
We are hiring Remote Customer Service Representatives to join our elite teams....
Remote WorkPharmacy Customer Service Associate
- Loves Park, IL (2 miles from Machesney Park, IL)
- 14 days ago
- Loves Park, IL (2 miles from Machesney Park, IL)
- 14 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Retail Customer Service Cashier
- Monroe Center, IL (17 miles from Machesney Park, IL)
- 21 days ago
- Monroe Center, IL (17 miles from Machesney Park, IL)
- 21 days ago
Job Functions : General customer service duties including, but not limited to, helping customers find items, answering questions about products and services, and addressing customer needs....
Customer Service Representative - Open Availability
- Rockford, IL (6 miles from Machesney Park, IL)
- 24 days ago
- Rockford, IL (6 miles from Machesney Park, IL)
- 24 days ago
Store 4701437: 2225 W Riverside Blvd, Rockford, Illinois 61103 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...
Customer Service Associate - CUSTO045401-7087
- Rockford, IL (6 miles from Machesney Park, IL)
- 24 days ago
- Rockford, IL (6 miles from Machesney Park, IL)
- 24 days ago
The Customer Service Associate is responsible for all aspects of customer service, merchandising, and store maintenance with an emphasis on accurate register operation & Ollie's Army proficiency....
- Rockford, IL (6 miles from Machesney Park, IL)
- 30+ days ago
- Rockford, IL (6 miles from Machesney Park, IL)
- 30+ days ago
The Customer Service Associate is responsible for all aspects of customer service, merchandising, and store maintenance with an emphasis on accurate register operation & Ollie's Army proficiency....
Customer Service Representative
- Janesville, WI (21 miles from Machesney Park, IL)
- 30+ days ago
- Janesville, WI (21 miles from Machesney Park, IL)
- 30+ days ago
Excellent interpersonal and customer service skills. Excellent sales and customer service skills with an ability to provide solutions in a timely manner. Experience with spare parts handling....
Golf Customer Service Associate - Sandy Hollow Golf Course
- Rockford, IL (6 miles from Machesney Park, IL)
- 45+ days ago
- Rockford, IL (6 miles from Machesney Park, IL)
- 45+ days ago
Provide customer service for patrons using the practice centre Maintain high standards of cleanliness and organization in work areas and throughout the facility....
Customer Service Representative
- Roscoe, IL (4 miles from Machesney Park, IL)
- 45+ days ago
- Roscoe, IL (4 miles from Machesney Park, IL)
- 45+ days ago
Serve as primary point of contact for all customer service inquiries, providing excellent support....
Demographic Data for Machesney Park, IL
Moving to Machesney Park, IL? Find some basic demographic data about Machesney Park, IL below.
Customer Service Online Courses and Training Opportunities
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Salary for Customer Service Jobs in Machesney Park, IL
Highest Education Level
Customer Services in Machesney Park, IL offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Order Entry
- Order Processing
- Call Center Experience
- One Call Resolution
- Payment Processing
- Claims
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Long-Term Disability
- Wholesale
- Asset Protection
- Merchandising
- Customer Support
- Point-of-Sale System
- Wellness
- Complaint Resolution
- Cashier Skills
- Forklift
- Customer Satisfaction
- Reimbursement
- Scanning
- Energetic
- Retail
- Customer Relations
- Military Background
- High School Diploma
- Friendliness
- Driving
- Telephone Skills
- Flexibility
- Inventory Management
- Sales
- Multitasking
- Policy Development
- Teamwork
- Problem Solving
- Microsoft Office
- Microsoft Excel
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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