Customer Service Jobs in Machesney Park, IL
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Customer Service Associate - Temporary
- Roscoe, IL (4 miles from Machesney Park, IL)
- 1 day ago
- Roscoe, IL (4 miles from Machesney Park, IL)
- 1 day ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Retail Customer Service Cashier
- Roscoe, IL (4 miles from Machesney Park, IL)
- 2 days ago
- Roscoe, IL (4 miles from Machesney Park, IL)
- 2 days ago
Job Functions : General customer service duties including, but not limited to, helping customers find items, answering questions about products and services, and addressing customer needs....
Customer Service Representative
- Rockford, IL (6 miles from Machesney Park, IL)
- 5 days ago
- Rockford, IL (6 miles from Machesney Park, IL)
- 5 days ago
Service Center Rockford Job Summary Provides World Class Customer Service Experience to all Caliber Auto Care customers on the phone, in person and throughout the entire process; provide administrative...
Customer Service Representative (Hybrid) 1
- Janesville, WI (21 miles from Machesney Park, IL)
- 6 days ago
- Janesville, WI (21 miles from Machesney Park, IL)
- 6 days ago
You Have: High School diploma or equivalent. 1+ years of customer service experience....
Customer Service Representative
- Rockford, IL (6 miles from Machesney Park, IL)
- 7 days ago
- Rockford, IL (6 miles from Machesney Park, IL)
- 7 days ago
Service Center Rockford Job Summary Provides World Class Customer Service Experience to all Caliber Auto Care customers on the phone, in person and throughout the entire process; provide administrative...
LP Customer Service Associate II
- Rockford, IL (6 miles from Machesney Park, IL)
- 9 days ago
- Rockford, IL (6 miles from Machesney Park, IL)
- 9 days ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
70182-LP Customer Service Associate II
- Rockford, IL (6 miles from Machesney Park, IL)
- 17 days ago
- Rockford, IL (6 miles from Machesney Park, IL)
- 17 days ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
Customer Service Representative / Full Time With Benefits
- Rockford, IL (6 miles from Machesney Park, IL)
- 17 days ago
- Rockford, IL (6 miles from Machesney Park, IL)
- 17 days ago
We are looking for a Customer Service Representative to join the team in Rockford, IL!...
Sales & Customer Service Associate
- Rockford, IL (6 miles from Machesney Park, IL)
- 24 days ago
- Rockford, IL (6 miles from Machesney Park, IL)
- 24 days ago
Overview Where Better Careers Begin! Massage Envy 6241 E. State St. Rockford IL 6110... Do you have a passion for helping others? At Massage Envy Rockford franchise, we support and inspire you to...
U-Box Customer Care Representative (CDL)
- Loves Park, IL (2 miles from Machesney Park, IL)
- 30+ days ago
- Loves Park, IL (2 miles from Machesney Park, IL)
- 30+ days ago
Location: 6320 Forest Hills Rd, Loves Park, Illinois 61111 United States of America Have you ever wished the open road could be your office? If so, then consider becoming U-Haul Companys newest...
HS Diploma or equivalent and one year customer service experienced required. Prefer 6 months to 1 year related banking experience and/or training; cash handling experience a plus....
Customer Service Representative
- Winnebago, IL (13 miles from Machesney Park, IL)
- 30+ days ago
- Winnebago, IL (13 miles from Machesney Park, IL)
- 30+ days ago
General Summary As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers....
Customer Service Representative
- Janesville, WI (21 miles from Machesney Park, IL)
- 30+ days ago
- Janesville, WI (21 miles from Machesney Park, IL)
- 30+ days ago
Seneca Foods Corporation in Janesville, WI is currently seeking a Customer Service Representative to join our team. Responsibilities: Sales Order review and processing....
Customer Service Representative
- Roscoe, IL (4 miles from Machesney Park, IL)
- 30+ days ago
- Roscoe, IL (4 miles from Machesney Park, IL)
- 30+ days ago
Serve as primary point of contact for all customer service inquiries, providing excellent support....
- Rockford, IL (6 miles from Machesney Park, IL)
- 30+ days ago
- Rockford, IL (6 miles from Machesney Park, IL)
- 30+ days ago
Other Customer Service duties include, but are not limited to: Providing excellent customer service by greeting customers, interacting with customers in person and on the phone Processing sales, loans...
Demographic Data for Machesney Park, IL
Moving to Machesney Park, IL? Find some basic demographic data about Machesney Park, IL below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job title
Salary for Customer Service Jobs in Machesney Park, IL
Highest Education Level
Customer Services in Machesney Park, IL offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Order Entry
- Quality Control Inspection
- Dispatching
- Call Center Experience
- One Call Resolution
- Payment Processing
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Relationship Management
- Long-Term Disability
- Wholesale
- Asset Protection
- Merchandising
- Customer Support
- Point-of-Sale System
- Complaint Resolution
- Wellness
- Customer Satisfaction
- Cashier Skills
- Scanning
- Reception
- Reimbursement
- Energetic
- Retail
- Customer Relations
- Military Background
- High School Diploma
- Driving
- Friendliness
- Flexibility
- Telephone Skills
- Sales
- Inventory Management
- Filing
- Multitasking
- Policy Development
- Microsoft Office
- Microsoft Excel
- Teamwork
- Problem Solving
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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