Customer Service Jobs in Marion, IL
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
The Customer Assistance Representative Sr (CAR Sr) will provide a high level of customer service by assisting both internal and external customers, primarily face-to-face, supporting their branch and...
Cashier / Customer Service Associate - Benton
- Benton, IL (20 miles from Marion, IL)
- 13 days ago
- Benton, IL (20 miles from Marion, IL)
- 13 days ago
For our entry-level customer service associates, there are AM, PM, and Overnight shifts available....
Cashier / Customer Service Associate - Marion North and South
- Marion, IL
- 17 days ago
- Marion, IL
- 17 days ago
For our entry-level customer service associates, there are AM, PM, and Overnight shifts available....
Job Functions : General customer service duties including, but not limited to, helping customers find items, answering questions about products and services, and addressing customer needs....
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Customer Service Representative, Overnights
- Carbondale, IL (17 miles from Marion, IL)
- 25 days ago
- Carbondale, IL (17 miles from Marion, IL)
- 25 days ago
Store 4701592: 315 E Walnut St, Carbondale, Illinois 62901 Availability - Shift/Days Overnight Shift Customer Service Representative We want you to join our team as a Customer Service Representative...
Customer Service Representative, FT Overnights
- Benton, IL (20 miles from Marion, IL)
- 26 days ago
- Benton, IL (20 miles from Marion, IL)
- 26 days ago
Store 4701335: 920 W Main St, Benton, Illinois 62812 Availability - Shift/Days Full time Overnight Shift Customer Service Representative We want you to join our team as a Customer Service Representative...
Pharmacy Customer Service Associate
- Carbondale, IL (17 miles from Marion, IL)
- 45+ days ago
- Carbondale, IL (17 miles from Marion, IL)
- 45+ days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Cashier / Customer Service Associate - Harrisburg
- Harrisburg, IL (18 miles from Marion, IL)
- 45+ days ago
- Harrisburg, IL (18 miles from Marion, IL)
- 45+ days ago
For our entry-level customer service associates, there are AM, PM, and Overnight shifts available....
Customer Service Representative
- Carterville, IL (11 miles from Marion, IL)
- 60+ days ago
- Carterville, IL (11 miles from Marion, IL)
- 60+ days ago
General Summary As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers....
Demographic Data for Marion, IL
Moving to Marion, IL? Find some basic demographic data about Marion, IL below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Jobs in Marion, IL
Highest Education Level
Customer Services in Marion, IL offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Order Entry
- Dispatching
- Reading
- Order Processing
- Call Center Experience
- One Call Resolution
- Payment Processing
- Claims
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Long-Term Disability
- Wholesale
- Asset Protection
- Merchandising
- Customer Support
- Point-of-Sale System
- Complaint Resolution
- Cashier Skills
- Wellness
- Customer Satisfaction
- Reimbursement
- Scanning
- Energetic
- Retail
- Customer Relations
- Military Background
- High School Diploma
- Friendliness
- Driving
- Telephone Skills
- Flexibility
- Inventory Management
- Filing
- Sales
- Multitasking
- Policy Development
- Problem Solving
- Microsoft Office
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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