Customer Service Jobs in Marion, IL
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Customer Service Representative, PT Evenings
- Carbondale, IL (17 miles from Marion, IL)
- 1 day ago
- Carbondale, IL (17 miles from Marion, IL)
- 1 day ago
Store 4701597: 1901 S Illinois Ave, Carbondale, Illinois 62903 Availability - Shift/Days Part time Evenings Shift Customer Service Representative We want you to join our team as a Customer Service Representative...
Customer Service Representative, PT Weekends
- Carbondale, IL (17 miles from Marion, IL)
- 1 day ago
- Carbondale, IL (17 miles from Marion, IL)
- 1 day ago
Store 4701597: 1901 S Illinois Ave, Carbondale, Illinois 62903 Availability - Shift/Days Part time Flexible Availability Customer Service Representative We want you to join our team as a Customer Service...
Customer Service Representative, Afternoons
- Carbondale, IL (17 miles from Marion, IL)
- 3 days ago
- Carbondale, IL (17 miles from Marion, IL)
- 3 days ago
Store 4701592: 315 E Walnut St, Carbondale, Illinois 62901 Availability - Shift/Days Overnight Shift Customer Service Representative We want you to join our team as a Customer Service Representative...
Customer Service Representative
- Benton, IL (20 miles from Marion, IL)
- 4 days ago
- Benton, IL (20 miles from Marion, IL)
- 4 days ago
Store 4701335: 920 W Main St, Benton, Illinois 62812 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...
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Cashier / Customer Service Associate 3rd shift - Harrisburg
- Harrisburg, IL (18 miles from Marion, IL)
- 4 days ago
- Harrisburg, IL (18 miles from Marion, IL)
- 4 days ago
For our entry-level customer service associates, there are AM, PM, and Overnight shifts available....
Customer Service Representative, Overnights
- Carbondale, IL (17 miles from Marion, IL)
- 5 days ago
- Carbondale, IL (17 miles from Marion, IL)
- 5 days ago
Store 4701592: 315 E Walnut St, Carbondale, Illinois 62901 Availability - Shift/Days Overnight Shift Customer Service Representative We want you to join our team as a Customer Service Representative...
If so, then you might just be perfect for this customer service position at our convenience store! READY TO JOIN OUR CONVENIENCE STORE TEAM?...
Store 4701332: 1300 N Carbon St, Marion, Illinois 62959 Availability - Shift/Days Part time Overnight Shift Customer Service Representative We want you to join our team as a Customer Service Representative...
Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 2709 Walton Way, Marion, IL 62959...
Cashier / Customer Service Associate - West Frankfort 3rd
- West Frankfort, IL (11 miles from Marion, IL)
- 18 days ago
- West Frankfort, IL (11 miles from Marion, IL)
- 18 days ago
If so, then you might just be perfect for this customer service position at our convenience store! READY TO JOIN OUR CONVENIENCE STORE TEAM?...
Cashier / Customer Service Associate - Benton
- Benton, IL (20 miles from Marion, IL)
- 30+ days ago
- Benton, IL (20 miles from Marion, IL)
- 30+ days ago
For our entry-level customer service associates, there are AM, PM, and Overnight shifts available....
Cashier / Customer Service Associate - Marion North and South
- Marion, IL
- 30+ days ago
- Marion, IL
- 30+ days ago
For our entry-level customer service associates, there are AM, PM, and Overnight shifts available....
Job Functions : General customer service duties including, but not limited to, helping customers find items, answering questions about products and services, and addressing customer needs....
Cashier / Customer Service Associate - Harrisburg
- Harrisburg, IL (18 miles from Marion, IL)
- 60+ days ago
- Harrisburg, IL (18 miles from Marion, IL)
- 60+ days ago
For our entry-level customer service associates, there are AM, PM, and Overnight shifts available....
Customer Service Representative
- Carterville, IL (11 miles from Marion, IL)
- 60+ days ago
- Carterville, IL (11 miles from Marion, IL)
- 60+ days ago
General Summary As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers....
Demographic Data for Marion, IL
Moving to Marion, IL? Find some basic demographic data about Marion, IL below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job title
Salary for Customer Service Jobs in Marion, IL
Highest Education Level
Customer Services in Marion, IL offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Order Entry
- Reading
- Order Processing
- Call Center Experience
- One Call Resolution
- Payment Processing
- Claims
- Facility Management
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Long-Term Disability
- Asset Protection
- Wholesale
- Merchandising
- Customer Support
- Complaint Resolution
- Cashier Skills
- Wellness
- Forklift
- Customer Satisfaction
- Scanning
- Reimbursement
- Energetic
- Retail
- Customer Relations
- Military Background
- High School Diploma
- Driving
- Friendliness
- Telephone Skills
- Flexibility
- Inventory Management
- Sales
- Multitasking
- Policy Development
- Problem Solving
- Microsoft Office
- Teamwork
- Microsoft Excel
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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