Customer Service Jobs in Mettawa, IL
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Customer Service Associate - Temporary
- Hainesville, IL (11 miles from Mettawa, IL)
- 10 hours ago
- Hainesville, IL (11 miles from Mettawa, IL)
- 10 hours ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Representative
- Gurnee, IL (10 miles from Mettawa, IL)
- 10 hours ago
- Gurnee, IL (10 miles from Mettawa, IL)
- 10 hours ago
Store 4706744: 6050 Grand Ave, Gurnee, Illinois 60031 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...
Customer Service Representative
- Melrose Park, IL (23 miles from Mettawa, IL)
- 23 hours ago
- Melrose Park, IL (23 miles from Mettawa, IL)
- 23 hours ago
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
- Waukegan, IL (8 miles from Mettawa, IL)
- 23 hours ago
- Waukegan, IL (8 miles from Mettawa, IL)
- 23 hours ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Client Service Representative, National Accounts
- Schaumburg, IL (17 miles from Mettawa, IL)
- 1 day ago
- Schaumburg, IL (17 miles from Mettawa, IL)
- 1 day ago
Job Responsibilities and Requirements The Client Service Representative, National Accounts works closely with the National Client Managers, Account Consultants and their leadership, as a liaison...
Customer Service Representative - Patient Registration
- Schaumburg, IL (17 miles from Mettawa, IL)
- 1 day ago
- Schaumburg, IL (17 miles from Mettawa, IL)
- 1 day ago
As our Customer Service Representative, youll work to help our patients check into the hospital....
Pharmacy Customer Service Associate
- Glenview, IL (11 miles from Mettawa, IL)
- 1 day ago
- Glenview, IL (11 miles from Mettawa, IL)
- 1 day ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Retail Customer Experience Associate, Gurnee Mills - Full Time
- Gurnee, IL (10 miles from Mettawa, IL)
- 1 day ago
- Gurnee, IL (10 miles from Mettawa, IL)
- 1 day ago
Be part of an amazing story. Macys is more than just a store. Were a story. One thats captured the hearts and minds of America for more than 160 years. A story about innovations and...
Customer Service Representative
- Franklin Park, IL (21 miles from Mettawa, IL)
- 2 days ago
- Franklin Park, IL (21 miles from Mettawa, IL)
- 2 days ago
Job Summary: At Transcendia, our Customer Service Representatives are not call center agents-they are customer advocates....
- Rolling Meadows, IL (13 miles from Mettawa, IL)
- 2 days ago
- Rolling Meadows, IL (13 miles from Mettawa, IL)
- 2 days ago
service and trains employees on how to ensure the best possible customer experience Manages the point-of-sale counter to ensure proper dispensing of product and proper cash handling procedures are...
Customer Service Representative-Health Plan OTC
- Northfield, IL (10 miles from Mettawa, IL)
- 2 days ago
- Northfield, IL (10 miles from Mettawa, IL)
- 2 days ago
Work Experience: At least 1 year of experience working in customer service OR 1 year of Medline Customer Service Rep I experience....
Customer service representative
- Palatine, IL (12 miles from Mettawa, IL)
- 2 days ago
- Palatine, IL (12 miles from Mettawa, IL)
- 2 days ago
Action Auto Services Inc. is seeking an organized and efficient customer service representative to join our team....
- Arlington Heights, IL (10 miles from Mettawa, IL)
- 2 days ago
- Arlington Heights, IL (10 miles from Mettawa, IL)
- 2 days ago
Job Type Full-time Description Job Title: Retail Support Specialist Position Summary: The Retail Support Specialist plays a key role in driving the successful execution of company-wide retail...
Customer Service Representative - Bilingual
- North Chicago, IL (5 miles from Mettawa, IL)
- 2 days ago
- North Chicago, IL (5 miles from Mettawa, IL)
- 2 days ago
Service This is not a position We do not deal with Benefits questions & concerns Prefer HR background plus- Level of sensitivity Most calls are from Mexico, Latin American...
Customer Service Representative III
- Waukegan, IL (8 miles from Mettawa, IL)
- 3 days ago
- Waukegan, IL (8 miles from Mettawa, IL)
- 3 days ago
Apply to be Customer Service Representative III today!...
Demographic Data for Mettawa, IL
Moving to Mettawa, IL? Find some basic demographic data about Mettawa, IL below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job title
Salary for Customer Service Jobs in Mettawa, IL
Highest Education Level
Customer Services in Mettawa, IL offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Order Entry
- Reading
- Order Processing
- Call Center Experience
- One Call Resolution
- Payment Processing
- Claims
- Facility Management
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Long-Term Disability
- Associates
- Asset Protection
- Merchandising
- Point-of-Sale System
- Customer Support
- Complaint Resolution
- Wellness
- Cashier Skills
- Customer Satisfaction
- Forklift
- Reimbursement
- Scanning
- Energetic
- Retail
- Customer Relations
- Military Background
- High School Diploma
- Driving
- Friendliness
- Telephone Skills
- Inventory Management
- Filing
- Sales
- Multitasking
- Policy Development
- Problem Solving
- Microsoft Office
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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