Customer Service Jobs in Mokena, IL
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Customer Service Representative - PT
- Forest View, IL (21 miles from Mokena, IL)
- 1 day ago
- Forest View, IL (21 miles from Mokena, IL)
- 1 day ago
service....
Customer Service Representative, 2nd Shift
- Bridgeview, IL (14 miles from Mokena, IL)
- 1 hour ago
- Bridgeview, IL (14 miles from Mokena, IL)
- 1 hour ago
Store 4706799: 7060 S Harlem Ave, Bridgeview, Illinois 60455 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...
Pharmacy Customer Service Associate
- Woodridge, IL (16 miles from Mokena, IL)
- 12 hours ago
- Woodridge, IL (16 miles from Mokena, IL)
- 12 hours ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Representative
- Bridgeview, IL (14 miles from Mokena, IL)
- 23 hours ago
- Bridgeview, IL (14 miles from Mokena, IL)
- 23 hours ago
Store 4706764: 8700 S Harlem Ave, Bridgeview, Illinois 60455 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...
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Patient Customer Service Representative
- Oak Brook, IL (18 miles from Mokena, IL)
- 1 day ago
- Oak Brook, IL (18 miles from Mokena, IL)
- 1 day ago
The Patient Customer Service Representative provides a gold standard customer service experience for patients who have any questions or concerns regarding their care....
Customer Service Representative
- Harvey, IL (13 miles from Mokena, IL)
- 1 day ago
- Harvey, IL (13 miles from Mokena, IL)
- 1 day ago
Be fully fluent in Atkore core values and business system to provide first class customer service....
Customer Service Representative
- Downers Grove, IL (20 miles from Mokena, IL)
- 1 day ago
- Downers Grove, IL (20 miles from Mokena, IL)
- 1 day ago
Roadrunner is growing and looking for a highly motivated Customer Service Representative to join our winning team....
Customer Service Representative
- Lombard, IL (24 miles from Mokena, IL)
- 1 day ago
- Lombard, IL (24 miles from Mokena, IL)
- 1 day ago
Our Customer Service Specialist position gives you an opportunity to help customers with your service mindset and your drive to be accountable to a team that’s counting on you....
Customer Service Representative, PT/FT Overnights - Weekend Availability
- Minooka, IL (21 miles from Mokena, IL)
- 1 day ago
- Minooka, IL (21 miles from Mokena, IL)
- 1 day ago
Store 4706833: 2101 S Ridge Rd, Minooka, Illinois 60447 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...
Customer Service Representative, 2nd Shift
- Lockport, IL (10 miles from Mokena, IL)
- 1 day ago
- Lockport, IL (10 miles from Mokena, IL)
- 1 day ago
Store 4706832: 16647 W 159th St, Lockport, Illinois 60441 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...
Customer Service Associate - Temporary
- Hazel Crest, IL (11 miles from Mokena, IL)
- 1 day ago
- Hazel Crest, IL (11 miles from Mokena, IL)
- 1 day ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Representative, Overnights
- Bridgeview, IL (14 miles from Mokena, IL)
- 1 day ago
- Bridgeview, IL (14 miles from Mokena, IL)
- 1 day ago
Store 4706799: 7060 S Harlem Ave, Bridgeview, Illinois 60455 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...
- Glen Ellyn, IL (24 miles from Mokena, IL)
- 1 day ago
- Glen Ellyn, IL (24 miles from Mokena, IL)
- 1 day ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Business Insurance Senior Client Service Representative - R_301096-6153
- Orland Park, IL (6 miles from Mokena, IL)
- 1 day ago
- Orland Park, IL (6 miles from Mokena, IL)
- 1 day ago
at Marsh & McLennan Cos in Orland Park, Illinois, United States Job Description Senior Client Service Representative Our not-so-secret sauce. Award-winning, inclusive, Top Workplace culture...
Customer Service Representative
- Orland Park, IL (6 miles from Mokena, IL)
- 1 day ago
- Orland Park, IL (6 miles from Mokena, IL)
- 1 day ago
Now Hiring / Immediately Hiring: Customer Service Representative Essential Duties and Responsibilities include the following. Other duties may be assigned....
Demographic Data for Mokena, IL
Moving to Mokena, IL? Find some basic demographic data about Mokena, IL below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Jobs in Mokena, IL
Highest Education Level
Customer Services in Mokena, IL offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Order Entry
- Reading
- Order Processing
- Call Center Experience
- One Call Resolution
- Payment Processing
- Claims
- Facility Management
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Long-Term Disability
- Asset Protection
- Wholesale
- Merchandising
- Customer Support
- Complaint Resolution
- Cashier Skills
- Wellness
- Forklift
- Customer Satisfaction
- Scanning
- Reimbursement
- Energetic
- Retail
- Customer Relations
- Military Background
- High School Diploma
- Driving
- Friendliness
- Telephone Skills
- Flexibility
- Inventory Management
- Sales
- Multitasking
- Policy Development
- Problem Solving
- Microsoft Office
- Teamwork
- Microsoft Excel
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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