Customer Service Jobs in Mokena, IL
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Customer Service Representative
- Naperville, IL (20 miles from Mokena, IL)
- 30+ days ago
- Naperville, IL (20 miles from Mokena, IL)
- 30+ days ago
service in a business-to-business environment Ability to work onsite in Lincolnshire for in person training during the first two weeks Able to work an 8-hour shift between 7:00 AM-6PM and in person...
Senior Inside Sales Team Manager
- Naperville, IL (20 miles from Mokena, IL)
- 30+ days ago
- Naperville, IL (20 miles from Mokena, IL)
- 30+ days ago
Quill is a valuable part of the Staples family of brands. Since 1956, Quill has held its position as a leader in office supplies. Acquired by Staples in 1998, Quill delivers the essential...
- Whiting, IN (22 miles from Mokena, IL)
- 13 hours ago
- Whiting, IN (22 miles from Mokena, IL)
- 13 hours ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Associate - Temporary
- Glen Ellyn, IL (24 miles from Mokena, IL)
- 13 hours ago
- Glen Ellyn, IL (24 miles from Mokena, IL)
- 13 hours ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
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Customer Service Representative, PT 2nd Shift
- Channahon, IL (17 miles from Mokena, IL)
- 20 hours ago
- Channahon, IL (17 miles from Mokena, IL)
- 20 hours ago
Store 4706875: 26950 W Eames St, Channahon, Illinois 60410 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...
Healthcare Customer Service Representative
- Elmhurst, IL (24 miles from Mokena, IL)
- 22 hours ago
- Elmhurst, IL (24 miles from Mokena, IL)
- 22 hours ago
Qualifications High School Diploma -One (1) year work related in health care administrative, financial, or insurance customer services, claims, billing, call center -Exact job experience is considered...
Pharmacy Customer Service Associate
- Oak Forest, IL (8 miles from Mokena, IL)
- 1 day ago
- Oak Forest, IL (8 miles from Mokena, IL)
- 1 day ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Pharmacy Customer Service Associate
- Palos Heights, IL (9 miles from Mokena, IL)
- 1 day ago
- Palos Heights, IL (9 miles from Mokena, IL)
- 1 day ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Associate - Temporary
- Hickory Hills, IL (13 miles from Mokena, IL)
- 1 day ago
- Hickory Hills, IL (13 miles from Mokena, IL)
- 1 day ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Representative
- Bourbonnais, IL (23 miles from Mokena, IL)
- 1 day ago
- Bourbonnais, IL (23 miles from Mokena, IL)
- 1 day ago
Store 4700171: 1090 Main Street NW, Bourbonnais, Illinois 60914 Availability - Shift/Days Day Shift - Evenings - Overnight Shift Customer Service Representative We want you to join our team as a Customer...
Customer Service Representative (Clerk Typist)
- Joliet, IL (17 miles from Mokena, IL)
- 2 days ago
- Joliet, IL (17 miles from Mokena, IL)
- 2 days ago
City of Joliet Human Resources ... employmentjoliet.gov JOB POSTING #: 32-25 POSITION POSTED: 04/23/2025 POSITION EXPIRATION: Until Filled TITLE: Customer Service Representative (Clerk Typist) (Position...
Bilingual Customer Service Representative - Remote
- Oak Brook, IL (18 miles from Mokena, IL)
- 3 days ago
- Oak Brook, IL (18 miles from Mokena, IL)
- 3 days ago
BILINGUAL CUSTOMER SERVICE REPRESENTATIVE - REMOTE at Teleperformance USA in Job Description Category : Customer Service/Support About TP TP is a global, digital business services company....
Remote WorkRemote Customer Service Representative
- Orland Park, IL (6 miles from Mokena, IL)
- 4 days ago
- Orland Park, IL (6 miles from Mokena, IL)
- 4 days ago
We are hiring Remote Customer Service Representatives to join our elite teams....
Remote WorkSpanish Bilingual Remote Customer Service Representative
- Cicero, IL (22 miles from Mokena, IL)
- 4 days ago
- Cicero, IL (22 miles from Mokena, IL)
- 4 days ago
We are hiring Remote Customer Service Representatives to join our elite teams....
Remote Work- Chicago Ridge, IL (13 miles from Mokena, IL)
- 4 days ago
- Chicago Ridge, IL (13 miles from Mokena, IL)
- 4 days ago
As the name suggests, your main priority is to provide great customer service....
Demographic Data for Mokena, IL
Moving to Mokena, IL? Find some basic demographic data about Mokena, IL below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Jobs in Mokena, IL
Highest Education Level
Customer Services in Mokena, IL offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Order Entry
- Dispatching
- Reading
- Order Processing
- Call Center Experience
- One Call Resolution
- Payment Processing
- Claims
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Long-Term Disability
- Wholesale
- Asset Protection
- Merchandising
- Customer Support
- Point-of-Sale System
- Complaint Resolution
- Cashier Skills
- Wellness
- Customer Satisfaction
- Reimbursement
- Scanning
- Energetic
- Retail
- Customer Relations
- Military Background
- High School Diploma
- Friendliness
- Driving
- Telephone Skills
- Flexibility
- Inventory Management
- Filing
- Sales
- Multitasking
- Policy Development
- Teamwork
- Problem Solving
- Microsoft Office
- Microsoft Excel
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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