Customer Service Jobs in Monmouth, IL
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Customer Service Representative, PT 2nd Shift
- Burlington, IA (24 miles from Monmouth, IL)
- 1 hour ago
- Burlington, IA (24 miles from Monmouth, IL)
- 1 hour ago
Store 4706603: 333 N Roosevelt Ave, Burlington, Iowa 52601 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...
Customer Service Associate - Temporary
- Galesburg, IL (15 miles from Monmouth, IL)
- 5 days ago
- Galesburg, IL (15 miles from Monmouth, IL)
- 5 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Retail Customer Service Supervisor
- Galesburg, IL (15 miles from Monmouth, IL)
- 11 days ago
- Galesburg, IL (15 miles from Monmouth, IL)
- 11 days ago
Retail Customer Service Supervisor (Key Holder) About Life at PetSmart At PetSmart, we're more than just a company obsessed with pets; we're obsessed with our people too....
Customer Service Representative, PT 1st Shift
- Galesburg, IL (15 miles from Monmouth, IL)
- 20 days ago
- Galesburg, IL (15 miles from Monmouth, IL)
- 20 days ago
- Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative....
Bilingual French And English Customer Service Representative
- North Henderson, IL (16 miles from Monmouth, IL)
- 20 days ago
- North Henderson, IL (16 miles from Monmouth, IL)
- 20 days ago
Customer Service-Inbound Calls KONE located in Moline, IL is looking for hardworking, motivated talent to join their customer service team....
Customer Service Representative, Mid-Shift
- Galesburg, IL (15 miles from Monmouth, IL)
- 23 days ago
- Galesburg, IL (15 miles from Monmouth, IL)
- 23 days ago
Store 4701418: 501 N Henderson, Galesburg, Illinois 61401 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...
Customer Service Representative, PT 3rd Shift
- Galesburg, IL (15 miles from Monmouth, IL)
- 23 days ago
- Galesburg, IL (15 miles from Monmouth, IL)
- 23 days ago
Store 4701233: 877 E Main St, Galesburg, Illinois 61401 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...
Demographic Data for Monmouth, IL
Moving to Monmouth, IL? Find some basic demographic data about Monmouth, IL below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job title
Salary for Customer Service Jobs in Monmouth, IL
Highest Education Level
Customer Services in Monmouth, IL offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Order Entry
- Quality Control Inspection
- Dispatching
- Call Center Experience
- One Call Resolution
- Payment Processing
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Relationship Management
- Long-Term Disability
- Wholesale
- Asset Protection
- Merchandising
- Customer Support
- Point-of-Sale System
- Complaint Resolution
- Wellness
- Customer Satisfaction
- Cashier Skills
- Scanning
- Reimbursement
- Reception
- Energetic
- Retail
- Customer Relations
- Military Background
- High School Diploma
- Driving
- Friendliness
- Flexibility
- Telephone Skills
- Sales
- Inventory Management
- Filing
- Multitasking
- Policy Development
- Microsoft Office
- Microsoft Excel
- Teamwork
- Problem Solving
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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