Customer Service Jobs in Mossville, IL
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Customer Service Representative, PT 2nd Shift
- Pekin, IL (18 miles from Mossville, IL)
- 1 hour ago
- Pekin, IL (18 miles from Mossville, IL)
- 1 hour ago
Store 4701202: 111 N Capitol St, Pekin, Illinois 61554 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...
Customer Service Representative (Part-Time)
- Peoria, IL (8 miles from Mossville, IL)
- 2 hours ago
- Peoria, IL (8 miles from Mossville, IL)
- 2 hours ago
Who We're Looking For High school diploma or GED; associate's degree in a related field preferred At least 1 year of sales and/or customer service experience Excellent customer service skills: effective...
Customer Service Associate - Temporary
- Peoria Heights, IL (5 miles from Mossville, IL)
- 15 hours ago
- Peoria Heights, IL (5 miles from Mossville, IL)
- 15 hours ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Care Representative II
- Peoria, IL (8 miles from Mossville, IL)
- 1 day ago
- Peoria, IL (8 miles from Mossville, IL)
- 1 day ago
Provide excellence customer service during any touch point with donors, sponsors or internal team members. Personal Responsibilities - Accountable for daily and weekly productivity....
- Peoria, IL (8 miles from Mossville, IL)
- 5 days ago
- Peoria, IL (8 miles from Mossville, IL)
- 5 days ago
Are you looking for an office clerk position in the Peoria area? Spherion has partnered with a large company to add several members to their growing team, and this may be the job for you!...
Pharmacy Customer Service Associate
- Peoria, IL (8 miles from Mossville, IL)
- 6 days ago
- Peoria, IL (8 miles from Mossville, IL)
- 6 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Sales & Customer Service Associate
- Peoria, IL (8 miles from Mossville, IL)
- 9 days ago
- Peoria, IL (8 miles from Mossville, IL)
- 9 days ago
service and help everyone feel valued and understood Promote the value of Total Body Care by educating clients on new and expanded services, selling the Massage Envy Wellness Program, booking clients...
Customer Service Representative
- Pekin, IL (18 miles from Mossville, IL)
- 9 days ago
- Pekin, IL (18 miles from Mossville, IL)
- 9 days ago
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
Customer Service Representative
- Peoria, IL (8 miles from Mossville, IL)
- 10 days ago
- Peoria, IL (8 miles from Mossville, IL)
- 10 days ago
General Summary As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers....
Customer Service Representative
- Pekin, IL (18 miles from Mossville, IL)
- 21 days ago
- Pekin, IL (18 miles from Mossville, IL)
- 21 days ago
General Summary As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers....
Customer Service Representative I
- Peoria, IL (8 miles from Mossville, IL)
- 23 days ago
- Peoria, IL (8 miles from Mossville, IL)
- 23 days ago
Customer Service Representative I Peoria, IL, USA Req #507 Monday, February 17, 2025 Customer Service Representative Electrical Supply Peoria, IL At Kirby Risk, a Customer Service Representative is...
Customer Service Representative, PT 3rd Shift
- Peoria, IL (8 miles from Mossville, IL)
- 26 days ago
- Peoria, IL (8 miles from Mossville, IL)
- 26 days ago
Store 4700136: 7815 N University, Peoria, Illinois 61614 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...
Customer Service Representative, PT Multifacility
- Morton, IL (16 miles from Mossville, IL)
- 28 days ago
- Morton, IL (16 miles from Mossville, IL)
- 28 days ago
Store 4701200: 425 W Jackson St, Morton, Illinois 61550 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...
Customer Service Representative, PT 2nd Shift
- Morton, IL (16 miles from Mossville, IL)
- 30+ days ago
- Morton, IL (16 miles from Mossville, IL)
- 30+ days ago
Store 4701424: 1801 N Morton Ave, Morton, Illinois 61550 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...
Customer Service Representative (Full-Time)
- East Peoria, IL (6 miles from Mossville, IL)
- 30+ days ago
- East Peoria, IL (6 miles from Mossville, IL)
- 30+ days ago
Overview Customer Service Representatives are responsible for assisting Dayton Freight customers with a variety of inquires including freight pickup requests, rate quotes or freight charges, hot shipments...
Customer Service Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job title
Salary for Customer Service Jobs in Mossville, IL
Highest Education Level
Customer Services in Mossville, IL offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Order Entry
- Quality Control Inspection
- Dispatching
- Call Center Experience
- One Call Resolution
- Payment Processing
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Relationship Management
- Long-Term Disability
- Wholesale
- Asset Protection
- Merchandising
- Customer Support
- Point-of-Sale System
- Complaint Resolution
- Wellness
- Customer Satisfaction
- Cashier Skills
- Scanning
- Reimbursement
- Reception
- Energetic
- Retail
- Customer Relations
- Military Background
- High School Diploma
- Driving
- Friendliness
- Flexibility
- Telephone Skills
- Sales
- Inventory Management
- Filing
- Multitasking
- Policy Development
- Microsoft Office
- Microsoft Excel
- Teamwork
- Problem Solving
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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