Customer Service Jobs in Mundelein, IL

Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.

Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.

1-15 of 99 Jobs

Customer Service Representative

  • Pleasant Prairie, WI (20 miles from Mundelein, IL)
  • 24 days ago
  • Pleasant Prairie, WI (20 miles from Mundelein, IL)
  • 24 days ago

Quill is a valuable part of the Staples family of brands. Since 1956, Quill has held its position as a leader in office supplies. Acquired by Staples in 1998, Quill delivers the essential...

Sales Account Manager

  • Old Mill Creek, IL (9 miles from Mundelein, IL)
  • 18 days ago
  • Old Mill Creek, IL (9 miles from Mundelein, IL)
  • 18 days ago

Quill is a valuable part of the Staples family of brands. Since 1956, Quill has held its position as a leader in office supplies. Acquired by Staples in 1998, Quill delivers the essential...

Sales Business Development Representative

  • Wadsworth, IL (13 miles from Mundelein, IL)
  • 23 days ago
  • Wadsworth, IL (13 miles from Mundelein, IL)
  • 23 days ago

Quill is a valuable part of the Staples family of brands. Since 1956, Quill has held its position as a leader in office supplies. Acquired by Staples in 1998, Quill delivers the essential...

Customer Service Representative - Northbrook, IL

  • Northbrook, IL (14 miles from Mundelein, IL)
  • 1 hour ago
  • Northbrook, IL (14 miles from Mundelein, IL)
  • 1 hour ago

Entering or modifying Check-By-Phone payments Qualifications 1+ years customer service experience - ability to work 10:00am to 7:00pm shift Prior call center or finance experience is preferred High...

Customer Service Associate

  • Elgin, IL (19 miles from Mundelein, IL)
  • 2 hours ago
  • Elgin, IL (19 miles from Mundelein, IL)
  • 2 hours ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Retail Customer Service Cashier

  • Elk Grove Village, IL (17 miles from Mundelein, IL)
  • 17 hours ago
  • Elk Grove Village, IL (17 miles from Mundelein, IL)
  • 17 hours ago

Job Functions : General customer service duties including, but not limited to, helping customers find items, answering questions about products and services, and addressing customer needs....

Technical Customer Service Representative

  • Vernon Hills, IL (4 miles from Mundelein, IL)
  • 1 day ago
  • Vernon Hills, IL (4 miles from Mundelein, IL)
  • 1 day ago

You will also identify opportunities to recommend complementary products, ensuring exceptional customer service and technical expertise in every interaction....

Customer Service Associate - Temporary

  • West Dundee, IL (16 miles from Mundelein, IL)
  • 1 day ago
  • West Dundee, IL (16 miles from Mundelein, IL)
  • 1 day ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Associate - Temporary

  • Hainesville, IL (4 miles from Mundelein, IL)
  • 1 day ago
  • Hainesville, IL (4 miles from Mundelein, IL)
  • 1 day ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Representative

  • Gurnee, IL (9 miles from Mundelein, IL)
  • 1 day ago
  • Gurnee, IL (9 miles from Mundelein, IL)
  • 1 day ago

Store 4706744: 6050 Grand Ave, Gurnee, Illinois 60031 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...

Client Service Representative, National Accounts

  • Schaumburg, IL (15 miles from Mundelein, IL)
  • 2 days ago
  • Schaumburg, IL (15 miles from Mundelein, IL)
  • 2 days ago

Job Responsibilities and Requirements The Client Service Representative, National Accounts works closely with the National Client Managers, Account Consultants and their leadership, as a liaison...

Customer Service Representative - Patient Registration

  • Schaumburg, IL (15 miles from Mundelein, IL)
  • 2 days ago
  • Schaumburg, IL (15 miles from Mundelein, IL)
  • 2 days ago

As our Customer Service Representative, youll work to help our patients check into the hospital....

Pharmacy Customer Service Associate

  • Glenview, IL (17 miles from Mundelein, IL)
  • 2 days ago
  • Glenview, IL (17 miles from Mundelein, IL)
  • 2 days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Retail Customer Experience Associate, Gurnee Mills - Full Time

  • Gurnee, IL (9 miles from Mundelein, IL)
  • 3 days ago
  • Gurnee, IL (9 miles from Mundelein, IL)
  • 3 days ago

Be part of an amazing story. Macys is more than just a store. Were a story. One thats captured the hearts and minds of America for more than 160 years. A story about innovations and...

Customer Service Representative

  • Franklin Park, IL (24 miles from Mundelein, IL)
  • 3 days ago
  • Franklin Park, IL (24 miles from Mundelein, IL)
  • 3 days ago

Job Summary: At Transcendia, our Customer Service Representatives are not call center agents-they are customer advocates....

Demographic Data for Mundelein, IL

Moving to Mundelein, IL? Find some basic demographic data about Mundelein, IL below.

Local
National
37,599
1,030
Medium

Customer Service Online Courses and Training Opportunities

iHireRetail curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
edX
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Alison
Customer Services
Customer service plays a critical role in today's business world. Just about every organization has realized how important customer service is and many have begun to find ways to evaluate and...
Coggno
Customer Service
Studies have shown that it costs five times as much to attract a new customer as it does to keep an existing one. In a survey of customer retention, 44% of companies said that they focus their...
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Title Synonyms

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Salary for Customer Service Jobs in Mundelein, IL

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireRetail research efforts.

Highest Education Level

Customer Services in Mundelein, IL offer the following education background
High School or GED
35.4%
Bachelor's Degree
25.0%
Associate's Degree
15.6%
Vocational Degree or Certification
12.0%
Master's Degree
5.3%
Some College
4.2%
Some High School
1.9%
Doctorate Degree
0.6%
Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Mundelein, IL
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%

Qualifications / Skill Sets

The following top skills are often required or desired to land a Customer Service position

In-Demand skills () are the most popular among employers according to the current jobs in our database. Last updated today!

Other Career Titles

Here are some other career titles that require similar skills

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