Customer Service Jobs in Naperville, IL
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Customer Service Representative
- Oswego, IL (12 miles from Naperville, IL)
- 8 hours ago
- Oswego, IL (12 miles from Naperville, IL)
- 8 hours ago
Store 4706753: 1190 US Hwy 34, Oswego, Illinois 60543 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...
Customer Service Representative, Overnights
- Montgomery, IL (12 miles from Naperville, IL)
- 8 hours ago
- Montgomery, IL (12 miles from Naperville, IL)
- 8 hours ago
Store 4706876: 596 Montgomery Rd, Montgomery, Illinois 60538 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...
- Lyons, IL (16 miles from Naperville, IL)
- 8 hours ago
- Lyons, IL (16 miles from Naperville, IL)
- 8 hours ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
- Schaumburg, IL (18 miles from Naperville, IL)
- 18 hours ago
- Schaumburg, IL (18 miles from Naperville, IL)
- 18 hours ago
The role focuses on the delivery of customer satisfaction through accurate and timely completion of customer service requests....
Dispensary Associate-PT (Chicago Ridge)
- Chicago Ridge, IL (18 miles from Naperville, IL)
- 20 hours ago
- Chicago Ridge, IL (18 miles from Naperville, IL)
- 20 hours ago
We are looking to build a world class team that will shape the future of cannabis by hiring hard-working, passionate people with exceptional customer service skills....
Customer Service Associate - Temporary
- Palos Park, IL (15 miles from Naperville, IL)
- 1 day ago
- Palos Park, IL (15 miles from Naperville, IL)
- 1 day ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Associate - Dinner/Close Shift
- Glen Ellyn, IL (7 miles from Naperville, IL)
- 1 day ago
- Glen Ellyn, IL (7 miles from Naperville, IL)
- 1 day ago
As the name suggests, your main priority is to provide great customer service....
Customer Service Associate - Nights/Weekends
- Shorewood, IL (16 miles from Naperville, IL)
- 1 day ago
- Shorewood, IL (16 miles from Naperville, IL)
- 1 day ago
As the name suggests, your main priority is to provide great customer service....
Pharmacy Customer Service Associate
- Geneva, IL (12 miles from Naperville, IL)
- 2 days ago
- Geneva, IL (12 miles from Naperville, IL)
- 2 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Representative
- Addison, IL (12 miles from Naperville, IL)
- 2 days ago
- Addison, IL (12 miles from Naperville, IL)
- 2 days ago
This role provides guidance and advice to less experienced Customer Service Representatives....
Customer Service Representative
- Lisle, IL (2 miles from Naperville, IL)
- 2 days ago
- Lisle, IL (2 miles from Naperville, IL)
- 2 days ago
Customer Service Representative#25-12249 Lisle, IL 50% Remote Contract Starts 3/17/2025 Ends 8/02/2025 Job Description Genesis10 is seeking a Customer Service Representative....
Customer Service Representative, Afternoons
- Lisle, IL (2 miles from Naperville, IL)
- 2 days ago
- Lisle, IL (2 miles from Naperville, IL)
- 2 days ago
Store 4706724: 1117 Maple Ave, Lisle, Illinois 60532 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...
Customer Service Representative, Overnight
- Oak Park, IL (19 miles from Naperville, IL)
- 2 days ago
- Oak Park, IL (19 miles from Naperville, IL)
- 2 days ago
Store 4706758: 401 Madison St, Oak Park, Illinois 60302 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...
Customer Service Representative
- Lisle, IL (2 miles from Naperville, IL)
- 2 days ago
- Lisle, IL (2 miles from Naperville, IL)
- 2 days ago
Customer Service Rep Location: Lisle, IL - HYBRID 3x a week ONSITE Type: W2, Contract, FT Pay: $23/hr Summary: We are seeking an experienced Customer Service Professional to join the team of our client...
- Midlothian, IL (22 miles from Naperville, IL)
- 3 days ago
- Midlothian, IL (22 miles from Naperville, IL)
- 3 days ago
We are looking for multi-talented, diligent, customer service agents to bring their own unique talents to our team....
Demographic Data for Naperville, IL
Moving to Naperville, IL? Find some basic demographic data about Naperville, IL below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job title
Salary for Customer Service Jobs in Naperville, IL
Highest Education Level
Customer Services in Naperville, IL offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Order Entry
- Quality Control Inspection
- Dispatching
- Call Center Experience
- One Call Resolution
- Payment Processing
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Relationship Management
- Long-Term Disability
- Wholesale
- Asset Protection
- Merchandising
- Customer Support
- Point-of-Sale System
- Complaint Resolution
- Wellness
- Customer Satisfaction
- Cashier Skills
- Scanning
- Reception
- Reimbursement
- Energetic
- Retail
- Customer Relations
- Military Background
- High School Diploma
- Driving
- Friendliness
- Flexibility
- Telephone Skills
- Sales
- Inventory Management
- Filing
- Multitasking
- Policy Development
- Microsoft Office
- Microsoft Excel
- Teamwork
- Problem Solving
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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