Customer Service Jobs in New Berlin, IL
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Retail Customer Service Cashier
- Williamsville, IL (23 miles from New Berlin, IL)
- 2 hours ago
- Williamsville, IL (23 miles from New Berlin, IL)
- 2 hours ago
Job Functions : General customer service duties including, but not limited to, helping customers find items, answering questions about products and services, and addressing customer needs....
Customer Service Representative - Remote
- Springfield, IL (12 miles from New Berlin, IL)
- 10 hours ago
- Springfield, IL (12 miles from New Berlin, IL)
- 10 hours ago
**Job Summary:** The Customer Service Representative (CSR) answers inbound calls from members and providers, inputs data, and provides a high level of customer service always extending courtesy and...
Remote WorkCustomer Service Representative, PT Days
- Springfield, IL (12 miles from New Berlin, IL)
- 3 days ago
- Springfield, IL (12 miles from New Berlin, IL)
- 3 days ago
Store 4701411: 1901 W Jefferson, Springfield, Illinois 62702 Availability - Shift/Days Part time Day Shift - All Days Customer Service Representative We want you to join our team as a Customer Service...
Customer Service Representative, FT Overnights
- Springfield, IL (12 miles from New Berlin, IL)
- 4 days ago
- Springfield, IL (12 miles from New Berlin, IL)
- 4 days ago
Store 4700140: 1201 Toronto Rd, Springfield, Illinois 62712 Availability - Shift/Days Full time Overnight Shift Customer Service Representative We want you to join our team as a Customer Service Representative...
Customer Care Representative 2190
- Springfield, IL (12 miles from New Berlin, IL)
- 7 days ago
- Springfield, IL (12 miles from New Berlin, IL)
- 7 days ago
Diploma or GED and Minimum 1 year Retail, office, bank or other customer service experience preferred or equivalent combination of education and experience....
Customer Service Representative, Evenings
- Springfield, IL (12 miles from New Berlin, IL)
- 9 days ago
- Springfield, IL (12 miles from New Berlin, IL)
- 9 days ago
Store 4701422: 2700 Stevenson Dr, Springfield, Illinois 62703 Availability - Shift/Days Evenings Shift Customer Service Representative We want you to join our team as a Customer Service Representative...
- Chatham, IL (9 miles from New Berlin, IL)
- 10 days ago
- Chatham, IL (9 miles from New Berlin, IL)
- 10 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Associate - Temporary
- Springfield, IL (12 miles from New Berlin, IL)
- 10 days ago
- Springfield, IL (12 miles from New Berlin, IL)
- 10 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Representative, PT Evenings
- Springfield, IL (12 miles from New Berlin, IL)
- 12 days ago
- Springfield, IL (12 miles from New Berlin, IL)
- 12 days ago
Store 4700140: 1201 Toronto Rd, Springfield, Illinois 62712 Availability - Shift/Days Part time Evenings Shift Customer Service Representative We want you to join our team as a Customer Service Representative...
Customer Service Representative, Overnights
- Springfield, IL (12 miles from New Berlin, IL)
- 45+ days ago
- Springfield, IL (12 miles from New Berlin, IL)
- 45+ days ago
Store 4700190: 2201 N Dirksen Pkwy, Springfield, Illinois 62702 Availability - Shift/Days Overnight Shift Customer Service Representative We want you to join our team as a Customer Service Representative...
- Springfield, IL (12 miles from New Berlin, IL)
- 45+ days ago
- Springfield, IL (12 miles from New Berlin, IL)
- 45+ days ago
Overview The Customer Service Associate performs a wide variety of customer service duties related to medical supplies, equipment, and products....
Pharmacy Customer Service Associate
- Chatham, IL (9 miles from New Berlin, IL)
- 28 days ago
- Chatham, IL (9 miles from New Berlin, IL)
- 28 days ago
Pharmacy Customer Service Associate Company: Walgreens Location: CHATHAM, IL Date Posted: 3/4/25, 6:41 AM Job Description: Models and delivers a distinctive and delightful customer experience....
Customer Service Representative - Join Fast
- Springfield, IL (12 miles from New Berlin, IL)
- 30+ days ago
- Springfield, IL (12 miles from New Berlin, IL)
- 30+ days ago
Customer Service Representative - Join Fast compensation: Earn $60K - $120K per year Responsibilities: Handle Inquiries: Respond to customer questions and provide detailed information about our products...
Retail Customer Service Associate
- Springfield, IL (12 miles from New Berlin, IL)
- 30+ days ago
- Springfield, IL (12 miles from New Berlin, IL)
- 30+ days ago
Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 2300 W White Oaks Dr, Springfield...
Customer Success Representative (Spanish Bilingual)
- Springfield, IL (12 miles from New Berlin, IL)
- 30+ days ago
- Springfield, IL (12 miles from New Berlin, IL)
- 30+ days ago
Customer Success Representative (Spanish Bilingual) Pearson - 3.7 Springfield, IL Job Details $21.63 an hour 1 hour ago Qualifications Bilingual Spanish English Mid-level Communication skills Full...
Demographic Data for New Berlin, IL
Moving to New Berlin, IL? Find some basic demographic data about New Berlin, IL below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Jobs in New Berlin, IL
Highest Education Level
Customer Services in New Berlin, IL offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Order Entry
- Reading
- Order Processing
- Call Center Experience
- One Call Resolution
- Payment Processing
- Facility Management
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Long-Term Disability
- Wholesale
- Asset Protection
- Merchandising
- Point-of-Sale System
- Customer Support
- Complaint Resolution
- Wellness
- Cashier Skills
- Customer Satisfaction
- Forklift
- Reimbursement
- Scanning
- Reception
- Energetic
- Retail
- Customer Relations
- Military Background
- High School Diploma
- Driving
- Friendliness
- Telephone Skills
- Flexibility
- Inventory Management
- Filing
- Sales
- Multitasking
- Policy Development
- Problem Solving
- Microsoft Office
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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