Customer Service Jobs in Niles, IL
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Customer Service Representative
- Naperville, IL (24 miles from Niles, IL)
- 30+ days ago
- Naperville, IL (24 miles from Niles, IL)
- 30+ days ago
service in a business-to-business environment Ability to work onsite in Lincolnshire for in person training during the first two weeks Able to work an 8-hour shift between 7:00 AM-6PM and in person...
Senior Inside Sales Team Manager
- Naperville, IL (24 miles from Niles, IL)
- 30+ days ago
- Naperville, IL (24 miles from Niles, IL)
- 30+ days ago
Quill is a valuable part of the Staples family of brands. Since 1956, Quill has held its position as a leader in office supplies. Acquired by Staples in 1998, Quill delivers the essential...
Customer Service Representative, Overnights
- Bloomingdale, IL (15 miles from Niles, IL)
- 3 hours ago
- Bloomingdale, IL (15 miles from Niles, IL)
- 3 hours ago
Store 4706879: 250 E Army Trail Rd, Bloomingdale, Illinois 60108 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...
Apple Specialist - Retail Customer Service and Sales - (Seasonal)
- Skokie, IL (4 miles from Niles, IL)
- 5 hours ago
- Skokie, IL (4 miles from Niles, IL)
- 5 hours ago
You're dedicated to selling and delivering a customer service experience that is unlike any other....
/23191/8cbfc248-9784-44a5-ac24-cb67cf0218a5.png&z=8&s=RTL&ih_t=5%2F7%2F2025+5%3A04%3A44+PM&utm_medium=internal%20referrer&utm_campaign=internal-ihire-portfolio&utm_content=ihire&utm_term=sf_serp_searchresults_position_5&dt=Desktop)
Healthcare Customer Service Representative
- Elmhurst, IL (11 miles from Niles, IL)
- 5 hours ago
- Elmhurst, IL (11 miles from Niles, IL)
- 5 hours ago
Qualifications High School Diploma -One (1) year work related in health care administrative, financial, or insurance customer services, claims, billing, call center -Exact job experience is considered...
- Deerfield, IL (10 miles from Niles, IL)
- 7 hours ago
- Deerfield, IL (10 miles from Niles, IL)
- 7 hours ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Pharmacy Customer Service Associate
- Lake Zurich, IL (17 miles from Niles, IL)
- 7 hours ago
- Lake Zurich, IL (17 miles from Niles, IL)
- 7 hours ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Client Service Representative - Employee Health & Benefits (Entry Level)
- Schaumburg, IL (13 miles from Niles, IL)
- 9 hours ago
- Schaumburg, IL (13 miles from Niles, IL)
- 9 hours ago
About Marsh McLennan Agency Midwest Marsh McLennan Agency's Midwest Region is a full-service brokerage providing business insurance, employee benefits, private client insurance, and retirement...
- Chicago, IL (11 miles from Niles, IL)
- 9 hours ago
- Chicago, IL (11 miles from Niles, IL)
- 9 hours ago
The Lead Dispensary Agent will be cross-trained in all order fulfillment activities which includes preparing orders, entering product information, calling patients with product requests and admitting...
Customer Service Representative
- Naperville, IL (24 miles from Niles, IL)
- 9 hours ago
- Naperville, IL (24 miles from Niles, IL)
- 9 hours ago
As a Customer Service Representative your primary role is to provide support and an effortless experience to policyholders....
Remote WorkCustomer Service Representative
- Vernon Hills, IL (16 miles from Niles, IL)
- 9 hours ago
- Vernon Hills, IL (16 miles from Niles, IL)
- 9 hours ago
Job Title: Customer Service Rep Location: Vernon Hills, IL Department: Sales Support/Customer Service Reports To: Sr....
Lead Retail Customer Service Associate
- Chicago, IL (11 miles from Niles, IL)
- 9 hours ago
- Chicago, IL (11 miles from Niles, IL)
- 9 hours ago
service by determining appropriate shipping methods, informing customers of company products, services, routes, and rates Ensures quality customer service is given to customers by providing packaging...
- Chicago, IL (11 miles from Niles, IL)
- 21 hours ago
- Chicago, IL (11 miles from Niles, IL)
- 21 hours ago
Other Customer Service duties include, but are not limited to: Providing excellent customer service by greeting customers, interacting with customers in person and on the phone Processing sales, loans...
- Addison, IL (12 miles from Niles, IL)
- 21 hours ago
- Addison, IL (12 miles from Niles, IL)
- 21 hours ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Associate - Temporary
- Hickory Hills, IL (21 miles from Niles, IL)
- 21 hours ago
- Hickory Hills, IL (21 miles from Niles, IL)
- 21 hours ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Demographic Data for Niles, IL
Moving to Niles, IL? Find some basic demographic data about Niles, IL below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job title
Salary for Customer Service Jobs in Niles, IL
Highest Education Level
Customer Services in Niles, IL offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Order Entry
- Dispatching
- Reading
- Order Processing
- Call Center Experience
- One Call Resolution
- Payment Processing
- Claims
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Long-Term Disability
- Wholesale
- Asset Protection
- Merchandising
- Customer Support
- Point-of-Sale System
- Complaint Resolution
- Cashier Skills
- Wellness
- Customer Satisfaction
- Reimbursement
- Scanning
- Energetic
- Retail
- Customer Relations
- Military Background
- High School Diploma
- Friendliness
- Driving
- Telephone Skills
- Flexibility
- Inventory Management
- Filing
- Sales
- Multitasking
- Policy Development
- Problem Solving
- Microsoft Office
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Related Career Advice Articles
Ace Your Retail Job Interview: Master These Common Retail Interview Questions
Read our guide to retail interview questions and answers so you can speak confidently about your interest in retail, dealing with difficult customers, multitasking, teamwork, and more.
Read article »
The Evolution of Retail: Employment Opportunities for 2017 & Beyond
If you're considering a retail career path, read this overview to learn more about how the rise of online shopping is impacting the retail industry as a whole.
Read article »
How a Seasonal Retail Job Can Boost Your Career
Discover how these six skills you learn in a seasonal retail role can set you up for success in the next step of your professional journey.
Read article »