Customer Service Jobs in Niles, IL
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Customer Service Representative
- Naperville, IL (24 miles from Niles, IL)
- 45+ days ago
- Naperville, IL (24 miles from Niles, IL)
- 45+ days ago
service role Effective communication (oral and written) and effective relationship building skills Ability to work on-site at our Lincolnshire, IL location at least 4 days per week Whats needed- Preferred...
Customer Service Representative - PT
- Forest View, IL (13 miles from Niles, IL)
- 21 hours ago
- Forest View, IL (13 miles from Niles, IL)
- 21 hours ago
service....
Customer Service Representative
- Bridgeview, IL (20 miles from Niles, IL)
- 6 hours ago
- Bridgeview, IL (20 miles from Niles, IL)
- 6 hours ago
Store 4706764: 8700 S Harlem Ave, Bridgeview, Illinois 60455 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...
Patient Customer Service Representative
- Oak Brook, IL (16 miles from Niles, IL)
- 9 hours ago
- Oak Brook, IL (16 miles from Niles, IL)
- 9 hours ago
The Patient Customer Service Representative provides a gold standard customer service experience for patients who have any questions or concerns regarding their care....
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Retail Customer Service Supervisor
- Schaumburg, IL (13 miles from Niles, IL)
- 9 hours ago
- Schaumburg, IL (13 miles from Niles, IL)
- 9 hours ago
Retail Customer Service Supervisor (Key Holder) About Life at PetSmart At PetSmart, we're more than just a company obsessed with pets; we're obsessed with our people too....
Remote Customer Service Representative
- Chicago, IL (11 miles from Niles, IL)
- 13 hours ago
- Chicago, IL (11 miles from Niles, IL)
- 13 hours ago
We have multiple opportunities open for Work From Home Customer Service Representatives. Earn $19.00/hr, ($16.00/hr base plus bonuses) when youre hitting your sales goals....
Remote WorkCustomer Service Representative
- Downers Grove, IL (18 miles from Niles, IL)
- 19 hours ago
- Downers Grove, IL (18 miles from Niles, IL)
- 19 hours ago
Roadrunner is growing and looking for a highly motivated Customer Service Representative to join our winning team....
Customer Service Representative
- Lombard, IL (15 miles from Niles, IL)
- 20 hours ago
- Lombard, IL (15 miles from Niles, IL)
- 20 hours ago
Our Customer Service Specialist position gives you an opportunity to help customers with your service mindset and your drive to be accountable to a team that’s counting on you....
Customer Service Representative, PT Weekends
- Buffalo Grove, IL (12 miles from Niles, IL)
- 20 hours ago
- Buffalo Grove, IL (12 miles from Niles, IL)
- 20 hours ago
Store 4706734: 50 W Lake Cook Rd, Buffalo Grove, Illinois 60089 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...
Customer Service Representative, Overnights
- Bridgeview, IL (20 miles from Niles, IL)
- 20 hours ago
- Bridgeview, IL (20 miles from Niles, IL)
- 20 hours ago
Store 4706799: 7060 S Harlem Ave, Bridgeview, Illinois 60455 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...
- Glen Ellyn, IL (17 miles from Niles, IL)
- 20 hours ago
- Glen Ellyn, IL (17 miles from Niles, IL)
- 20 hours ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
- Waukegan, IL (23 miles from Niles, IL)
- 21 hours ago
- Waukegan, IL (23 miles from Niles, IL)
- 21 hours ago
As the name suggests, your main priority is to provide great customer service....
Customer Service Representative
- Chicago, IL (11 miles from Niles, IL)
- 1 day ago
- Chicago, IL (11 miles from Niles, IL)
- 1 day ago
. + Perform other related duties as assigned **Qualifications** + Interpersonal and customer service skills. + Analytical and problem-solving skills. + Multitasking and organizational skills. + Ability...
Customer Service Representative
- Chicago, IL (11 miles from Niles, IL)
- 1 day ago
- Chicago, IL (11 miles from Niles, IL)
- 1 day ago
**Customer Service Representative** Stanley Access Technologies seeks a self-motivated, results-driven team player to fill a remote Customer Service Representative position....
Apple Specialist - Retail Customer Service and Sales - (Seasonal)
- Schaumburg, IL (13 miles from Niles, IL)
- 1 day ago
- Schaumburg, IL (13 miles from Niles, IL)
- 1 day ago
You're dedicated to selling and delivering a customer service experience that is unlike any other....
Demographic Data for Niles, IL
Moving to Niles, IL? Find some basic demographic data about Niles, IL below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job title
Salary for Customer Service Jobs in Niles, IL
Highest Education Level
Customer Services in Niles, IL offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Order Entry
- Reading
- Order Processing
- Call Center Experience
- One Call Resolution
- Payment Processing
- Claims
- Facility Management
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Long-Term Disability
- Asset Protection
- Wholesale
- Merchandising
- Customer Support
- Complaint Resolution
- Cashier Skills
- Wellness
- Forklift
- Customer Satisfaction
- Scanning
- Reimbursement
- Energetic
- Retail
- Customer Relations
- Military Background
- High School Diploma
- Driving
- Friendliness
- Telephone Skills
- Flexibility
- Inventory Management
- Sales
- Multitasking
- Policy Development
- Problem Solving
- Microsoft Office
- Teamwork
- Microsoft Excel
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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