Customer Service Jobs in Normal, IL
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Pharmacy Customer Service Associate
- Bloomington, IL (5 miles from Normal, IL)
- 1 day ago
- Bloomington, IL (5 miles from Normal, IL)
- 1 day ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Associate - Temporary
- Bloomington, IL (5 miles from Normal, IL)
- 2 days ago
- Bloomington, IL (5 miles from Normal, IL)
- 2 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Retail Customer Service Supervisor
- Bloomington, IL (5 miles from Normal, IL)
- 7 days ago
- Bloomington, IL (5 miles from Normal, IL)
- 7 days ago
Retail Customer Service Supervisor (Key Holder) About Life at PetSmart At PetSmart, we're more than just a company obsessed with pets; we're obsessed with our people too....
- Bloomington, IL (5 miles from Normal, IL)
- 7 days ago
- Bloomington, IL (5 miles from Normal, IL)
- 7 days ago
A Customer Service Representative is responsible for engaging with customers on behalf of the company....
Customer Service Representative, Full or Part Time
- Bloomington, IL (5 miles from Normal, IL)
- 13 days ago
- Bloomington, IL (5 miles from Normal, IL)
- 13 days ago
Store 4700129: 1903 W Market St, Bloomington, Illinois 61701 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...
- Bloomington, IL (5 miles from Normal, IL)
- 16 days ago
- Bloomington, IL (5 miles from Normal, IL)
- 16 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Diploma or GED and Minimum 1 Year Retail, office, bank or other customer service experience preferred or equivalent combination of education and experience....
Customer Service Representative
- Bloomington, IL (5 miles from Normal, IL)
- 28 days ago
- Bloomington, IL (5 miles from Normal, IL)
- 28 days ago
SUMMARY: Under close supervision, the Customer Service Representative is responsible for accurately fulfilling customer orders and managing incoming customer calls....
Customer Service Representative - Join Fast
- Bloomington, IL (5 miles from Normal, IL)
- 30+ days ago
- Bloomington, IL (5 miles from Normal, IL)
- 30+ days ago
Customer Service Representative - Join Fast compensation: Earn $60K - $120K per year Responsibilities: Handle Inquiries: Respond to customer questions and provide detailed information about our products...
Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 2151 Shepard Rd, Normal, IL 61761...
Customer Service Representative
- Bloomington, IL (5 miles from Normal, IL)
- 30+ days ago
- Bloomington, IL (5 miles from Normal, IL)
- 30+ days ago
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
U-Box Customer Care Representative (CDL) (H)
- Bloomington, IL (5 miles from Normal, IL)
- 45+ days ago
- Bloomington, IL (5 miles from Normal, IL)
- 45+ days ago
Compensation Range: $18.00 to $33.60 Hourly Location: 1710 R T Dunn Dr, Bloomington, Illinois 61701 United States of America Have you ever wished the open road could be your office? If so, then...
Rainstorm Car Wash Customer Service Representative
- Bloomington, IL (5 miles from Normal, IL)
- 60+ days ago
- Bloomington, IL (5 miles from Normal, IL)
- 60+ days ago
EXPERIENCE: Customer service and some sales experience preferred....
Demographic Data for Normal, IL
Moving to Normal, IL? Find some basic demographic data about Normal, IL below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job title
Salary for Customer Service Jobs in Normal, IL
Highest Education Level
Customer Services in Normal, IL offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Order Entry
- Reading
- Order Processing
- Call Center Experience
- One Call Resolution
- Payment Processing
- Claims
- Facility Management
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Long-Term Disability
- Associates
- Asset Protection
- Merchandising
- Point-of-Sale System
- Customer Support
- Complaint Resolution
- Wellness
- Cashier Skills
- Customer Satisfaction
- Forklift
- Reimbursement
- Scanning
- Energetic
- Retail
- Customer Relations
- Military Background
- High School Diploma
- Driving
- Friendliness
- Telephone Skills
- Inventory Management
- Filing
- Sales
- Multitasking
- Policy Development
- Problem Solving
- Microsoft Office
- Microsoft Excel
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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