Customer Service Jobs in Northbrook, IL
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
- Old Mill Creek, IL (22 miles from Northbrook, IL)
- 45+ days ago
- Old Mill Creek, IL (22 miles from Northbrook, IL)
- 45+ days ago
Quill is a valuable part of the Staples family of brands. Since 1956, Quill has held its position as a leader in office supplies. Acquired by Staples in 1998, Quill delivers the essential...
Customer Service Representative
- Old Mill Creek, IL (22 miles from Northbrook, IL)
- 23 days ago
- Old Mill Creek, IL (22 miles from Northbrook, IL)
- 23 days ago
Quill is a valuable part of the Staples family of brands. Since 1956, Quill has held its position as a leader in office supplies. Acquired by Staples in 1998, Quill delivers the essential...
Customer Service Representative - Bilingual
- Glenview, IL (2 miles from Northbrook, IL)
- 14 days ago
- Glenview, IL (2 miles from Northbrook, IL)
- 14 days ago
Kenosha Branch 12355 Uline Way, Kenosha, WI 53144 Customer Service is the heartbeat of Uline!...
Customer Service Representative
- Chicago, IL (17 miles from Northbrook, IL)
- 20 days ago
- Chicago, IL (17 miles from Northbrook, IL)
- 20 days ago
Customer Service Representative Pay from $24 to $29 per hour with significant growth and earning potential!...
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Customer Service Representative - Overnights
- Chicago, IL (17 miles from Northbrook, IL)
- 28 days ago
- Chicago, IL (17 miles from Northbrook, IL)
- 28 days ago
Customer Service Representative - Overnights Pay from $26 to $33 per hour with significant growth and earning potential!...
ULINE- Customer Service Representative
- Oak Park, IL (16 miles from Northbrook, IL)
- 30+ days ago
- Oak Park, IL (16 miles from Northbrook, IL)
- 30+ days ago
Kenosha Branch 12355 Uline Way, Kenosha, WI 53144 Customer Service is the heartbeat of Uline!...
ULINE- Call Center Representative
- Jefferson Park, IL (10 miles from Northbrook, IL)
- 30+ days ago
- Jefferson Park, IL (10 miles from Northbrook, IL)
- 30+ days ago
Kenosha Branch 12355 Uline Way, Kenosha, WI 53144 Customer Service is the heartbeat of Uline!...
- Chicago, IL (17 miles from Northbrook, IL)
- 2 hours ago
- Chicago, IL (17 miles from Northbrook, IL)
- 2 hours ago
Role Summary The Lead Customer Service Agent (Lead CSA) is responsible for supervising and may train Customer Service Agents (CSAs) in all other classifications at Alaska Airlines (AS)....
Customer Service Representative
- Chicago, IL (17 miles from Northbrook, IL)
- 8 hours ago
- Chicago, IL (17 miles from Northbrook, IL)
- 8 hours ago
About You: Education: Bachelor or university degree Experience: 1-3 years of customer service in a manufacturing industry Team Player great personality, excellent phone / communication skills both written...
Customer Care Representative- Science (US)
- Chicago, IL (17 miles from Northbrook, IL)
- 11 hours ago
- Chicago, IL (17 miles from Northbrook, IL)
- 11 hours ago
goods....
Remote Work- Streamwood, IL (18 miles from Northbrook, IL)
- 22 hours ago
- Streamwood, IL (18 miles from Northbrook, IL)
- 22 hours ago
Other Customer Service duties include, but are not limited to: Providing excellent customer service by greeting customers, interacting with customers in person and on the phone Processing sales, loans...
Insurance Customer Service Representative - Wheaton, IL
- Wheaton, IL (23 miles from Northbrook, IL)
- 22 hours ago
- Wheaton, IL (23 miles from Northbrook, IL)
- 22 hours ago
Successful completion of Customer Service, Insurance and Membership training within 6 months of hire Education: High School Diploma or equivalent Work Experience: Provide a high level of customer-focused...
Customer Service Representative
- Streamwood, IL (18 miles from Northbrook, IL)
- 22 hours ago
- Streamwood, IL (18 miles from Northbrook, IL)
- 22 hours ago
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
Customer Service Representative
- Arlington Heights, IL (7 miles from Northbrook, IL)
- 22 hours ago
- Arlington Heights, IL (7 miles from Northbrook, IL)
- 22 hours ago
Minimum 5 years' experience as a Customer Service Representative or similar experience. Experience using CRM systems and other customer service tools....
Customer Service Representative, PT 1st Shift
- Lombard, IL (19 miles from Northbrook, IL)
- 22 hours ago
- Lombard, IL (19 miles from Northbrook, IL)
- 22 hours ago
Store 4706731: 600 W North Ave, Lombard, Illinois 60148 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...
Demographic Data for Northbrook, IL
Moving to Northbrook, IL? Find some basic demographic data about Northbrook, IL below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job title
Salary for Customer Service Jobs in Northbrook, IL
Highest Education Level
Customer Services in Northbrook, IL offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Order Entry
- Dispatching
- Reading
- Order Processing
- Call Center Experience
- One Call Resolution
- Payment Processing
- Claims
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Long-Term Disability
- Asset Protection
- Wholesale
- Merchandising
- Customer Support
- Cashier Skills
- Complaint Resolution
- Wellness
- Customer Satisfaction
- Scanning
- Reimbursement
- Energetic
- Retail
- Customer Relations
- Military Background
- High School Diploma
- Driving
- Friendliness
- Telephone Skills
- Flexibility
- Inventory Management
- Sales
- Policy Development
- Multitasking
- Problem Solving
- Microsoft Office
- Teamwork
- Microsoft Excel
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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