Customer Service Jobs in Northbrook, IL
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Customer Service Representative - PT
- Chicago, IL (17 miles from Northbrook, IL)
- 6 hours ago
- Chicago, IL (17 miles from Northbrook, IL)
- 6 hours ago
service....
Customer Service Representative
- Old Mill Creek, IL (22 miles from Northbrook, IL)
- 5 days ago
- Old Mill Creek, IL (22 miles from Northbrook, IL)
- 5 days ago
service in a business-to-business environment Ability to work onsite in Lincolnshire for in person training during the first two weeks Able to work an 8-hour shift between 7:00 AM-6PM and in person...
- Old Mill Creek, IL (22 miles from Northbrook, IL)
- 30+ days ago
- Old Mill Creek, IL (22 miles from Northbrook, IL)
- 30+ days ago
Quill is a valuable part of the Staples family of brands. Since 1956, Quill has held its position as a leader in office supplies. Acquired by Staples in 1998, Quill delivers the essential...
Customer Service Representative
- Berwyn, IL (20 miles from Northbrook, IL)
- 1 hour ago
- Berwyn, IL (20 miles from Northbrook, IL)
- 1 hour ago
Store 4706756: 6400 Ogden Ave, Berwyn, Illinois 60402 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...
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- Morton Grove, IL (6 miles from Northbrook, IL)
- 1 hour ago
- Morton Grove, IL (6 miles from Northbrook, IL)
- 1 hour ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Representative, Mornings
- Lombard, IL (19 miles from Northbrook, IL)
- 2 hours ago
- Lombard, IL (19 miles from Northbrook, IL)
- 2 hours ago
Store 4706731: 600 W North Ave, Lombard, Illinois 60148 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...
Customer Service Representative, PT
- Deer Park, IL (16 miles from Northbrook, IL)
- 2 hours ago
- Deer Park, IL (16 miles from Northbrook, IL)
- 2 hours ago
Store 4706739: 20020 N Rand Rd, Deer Park, Illinois 60010 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...
Customer Service Representative, Afternoons
- Oak Brook, IL (22 miles from Northbrook, IL)
- 2 hours ago
- Oak Brook, IL (22 miles from Northbrook, IL)
- 2 hours ago
Store 4706702: 2210 W 22nd St, Oak Brook, Illinois 60523 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...
Customer Service Representative
- Glen Ellyn, IL (20 miles from Northbrook, IL)
- 2 hours ago
- Glen Ellyn, IL (20 miles from Northbrook, IL)
- 2 hours ago
Store 4706700: 631 Roosevelt Rd, Glen Ellyn, Illinois 60137 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...
Seasonal Customer Service Representative - Michigan Avenue
- Chicago, IL (17 miles from Northbrook, IL)
- 3 hours ago
- Chicago, IL (17 miles from Northbrook, IL)
- 3 hours ago
Job Description This job is a great fit for someone who is customer obsessed and loves to solve problems. A day in the life Assist customers with a variety of transactions through a seamless and...
- Summit Argo, IL (23 miles from Northbrook, IL)
- 13 hours ago
- Summit Argo, IL (23 miles from Northbrook, IL)
- 13 hours ago
Other Customer Service duties include, but are not limited to: Providing excellent customer service by greeting customers, interacting with customers in person and on the phone Processing sales, loans...
Customer Service Representative - 7W Walter Payton Liver Center and GI Clinic (Weekends only)
- Chicago, IL (17 miles from Northbrook, IL)
- 14 hours ago
- Chicago, IL (17 miles from Northbrook, IL)
- 14 hours ago
Position Summary The Customer Service Representative performs customer service duties on an ongoing basis in an assigned nursing unit as well as assists in providing quality patient care and services...
Pharmacy Customer Service Associate
- Prospect Heights, IL (4 miles from Northbrook, IL)
- 14 hours ago
- Prospect Heights, IL (4 miles from Northbrook, IL)
- 14 hours ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Representative
- Westmont, IL (23 miles from Northbrook, IL)
- 18 hours ago
- Westmont, IL (23 miles from Northbrook, IL)
- 18 hours ago
We are looking for a new team member to join us working as a Customer Service Representatives. In this role, you will be providing front desk duties to Health Department clients....
Customer Service Representative - Roselle, IL
- Roselle, IL (16 miles from Northbrook, IL)
- 22 hours ago
- Roselle, IL (16 miles from Northbrook, IL)
- 22 hours ago
Essential Functions: Answer incoming customer service tickets, phone calls, and Teams messages, courteously and consistently using established guidelines....
Demographic Data for Northbrook, IL
Moving to Northbrook, IL? Find some basic demographic data about Northbrook, IL below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Jobs in Northbrook, IL
Highest Education Level
Customer Services in Northbrook, IL offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Order Entry
- Dispatching
- Reading
- Order Processing
- Call Center Experience
- One Call Resolution
- Payment Processing
- Claims
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Long-Term Disability
- Wholesale
- Asset Protection
- Merchandising
- Customer Support
- Point-of-Sale System
- Wellness
- Complaint Resolution
- Cashier Skills
- Customer Satisfaction
- Reimbursement
- Scanning
- Energetic
- Retail
- Customer Relations
- Military Background
- High School Diploma
- Friendliness
- Driving
- Telephone Skills
- Flexibility
- Inventory Management
- Filing
- Sales
- Multitasking
- Policy Development
- Teamwork
- Problem Solving
- Microsoft Office
- Microsoft Excel
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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