Customer Service Jobs in O Fallon, IL
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Customer Service Representative, Overnights
- Saint Louis, MO (15 miles from O Fallon, IL)
- 10 hours ago
- Saint Louis, MO (15 miles from O Fallon, IL)
- 10 hours ago
Store 4701623: 9931 Watson Rd, St Louis, Missouri 63126 Availability - Shift/Days Overnight Shift Customer Service Representative We want you to join our team as a Customer Service Representative....
Customer Service Associate - Temporary
- Glen Carbon, IL (10 miles from O Fallon, IL)
- 1 day ago
- Glen Carbon, IL (10 miles from O Fallon, IL)
- 1 day ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Representative
- Saint Louis, MO (15 miles from O Fallon, IL)
- 1 day ago
- Saint Louis, MO (15 miles from O Fallon, IL)
- 1 day ago
Store 4701617: 11011 Bellefontaine Rd, St Louis, Missouri 63138 Availability - Shift/Days Part time Overnight Shift Customer Service Representative We want you to join our team as a Customer Service...
Retail Customer Service Supervisor
- Saint Louis, MO (15 miles from O Fallon, IL)
- 1 day ago
- Saint Louis, MO (15 miles from O Fallon, IL)
- 1 day ago
Retail Customer Service Supervisor (Key Holder) About Life at PetSmart At PetSmart, we’re more than just a company obsessed with pets ; we’re obsessed with our people too....
Retail Customer Experience Associate, St Clair Square - Full Time
- Fairview Heights, IL (5 miles from O Fallon, IL)
- 1 day ago
- Fairview Heights, IL (5 miles from O Fallon, IL)
- 1 day ago
Be part of an amazing story. Macys is more than just a store. Were a story. One thats captured the hearts and minds of America for more than 160 years. A story about innovations and...
Pharmacy Customer Service Associate
- East Saint Louis, IL (12 miles from O Fallon, IL)
- 1 day ago
- East Saint Louis, IL (12 miles from O Fallon, IL)
- 1 day ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Representative
- Clayton, MO (23 miles from O Fallon, IL)
- 1 day ago
- Clayton, MO (23 miles from O Fallon, IL)
- 1 day ago
Position: Customer Service Representative Position Reports to: Branch Manager/CSR Director Branch: Medical West Healthcare Location: 19 Ronnie's Plaza, St....
Customer Service Representative, PT Overnights
- Millstadt, IL (14 miles from O Fallon, IL)
- 1 day ago
- Millstadt, IL (14 miles from O Fallon, IL)
- 1 day ago
Store 4701362: 1 W Washington St, Millstadt, Illinois 62260 Availability - Shift/Days Part time Overnight Shift Customer Service Representative We want you to join our team as a Customer Service Representative...
Customer Service Representative, Open Availability
- Millstadt, IL (14 miles from O Fallon, IL)
- 1 day ago
- Millstadt, IL (14 miles from O Fallon, IL)
- 1 day ago
Store 4701362: 1 W Washington St, Millstadt, Illinois 62260 Availability - Shift/Days Full time Flexible Availability Customer Service Representative We want you to join our team as a Customer Service...
- Swansea, IL (10 miles from O Fallon, IL)
- 1 day ago
- Swansea, IL (10 miles from O Fallon, IL)
- 1 day ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
- Saint Louis, MO (15 miles from O Fallon, IL)
- 2 days ago
- Saint Louis, MO (15 miles from O Fallon, IL)
- 2 days ago
You will be expected to maintain the highest level of customer service within all interactions, providing appropriate research of the issue, timely responses, follow-up and overall resolution of the...
Customer Service Representative - Part-Time
- Saint Louis, MO (15 miles from O Fallon, IL)
- 2 days ago
- Saint Louis, MO (15 miles from O Fallon, IL)
- 2 days ago
Customer Service Representative Starting pay of $19.07 per hour with competitive benefits that let you see the world: There’s never been a more exciting time to join United Airlines....
Customer Service Representative
- Saint Louis, MO (15 miles from O Fallon, IL)
- 3 days ago
- Saint Louis, MO (15 miles from O Fallon, IL)
- 3 days ago
The Customer Service Associate will provide counter sales, phone assistance, and other help to our customers. Be instrumental in building our business....
Customer Care Representative - Grove Office
- Saint Louis, MO (15 miles from O Fallon, IL)
- 3 days ago
- Saint Louis, MO (15 miles from O Fallon, IL)
- 3 days ago
All you need for the Customer Care Representative role is: 1 year of Call Center experience 6 months Customer Service experience Basic typing/computer experience with excellent navigational skills The...
Customer Care Representative I
- Saint Louis, MO (15 miles from O Fallon, IL)
- 4 days ago
- Saint Louis, MO (15 miles from O Fallon, IL)
- 4 days ago
Researches and analyzes data to address operational challenges and customer service issues. Provides external and internal customers with requested information....
Demographic Data for O Fallon, IL
Moving to O Fallon, IL? Find some basic demographic data about O Fallon, IL below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Jobs in O Fallon, IL
Highest Education Level
Customer Services in O Fallon, IL offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Order Entry
- Quality Control Inspection
- Dispatching
- Call Center Experience
- One Call Resolution
- Payment Processing
- Resolution
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Relationship Management
- Long-Term Disability
- Wholesale
- Asset Protection
- Merchandising
- Customer Support
- Point-of-Sale System
- Complaint Resolution
- Wellness
- Customer Satisfaction
- Cashier Skills
- Scanning
- Reception
- Reimbursement
- Energetic
- Retail
- Customer Relations
- Military Background
- High School Diploma
- Driving
- Friendliness
- Flexibility
- Telephone Skills
- Sales
- Inventory Management
- Filing
- Multitasking
- Policy Development
- Microsoft Office
- Microsoft Excel
- Problem Solving
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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