Customer Service Jobs in O Fallon, IL
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Retail Customer Service Cashier
- Sauget, IL (14 miles from O Fallon, IL)
- 15 hours ago
- Sauget, IL (14 miles from O Fallon, IL)
- 15 hours ago
Job Functions : General customer service duties including, but not limited to, helping customers find items, answering questions about products and services, and addressing customer needs....
Retail Customer Service Cashier
- Sauget, IL (12 miles from O Fallon, IL)
- 1 day ago
- Sauget, IL (12 miles from O Fallon, IL)
- 1 day ago
Job Functions : General customer service duties including, but not limited to, helping customers find items, answering questions about products and services, and addressing customer needs....
- North County, MO (19 miles from O Fallon, IL)
- 1 day ago
- North County, MO (19 miles from O Fallon, IL)
- 1 day ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Mortgage Customer Service Representative
- Saint Louis, MO (15 miles from O Fallon, IL)
- 1 day ago
- Saint Louis, MO (15 miles from O Fallon, IL)
- 1 day ago
Insight Global is looking for a full-time Customer Service professional for the loan servicing team of a large mortgage client in St. Louis, Missouri....
Customer Service Representative
- Saint Louis, MO (15 miles from O Fallon, IL)
- 1 day ago
- Saint Louis, MO (15 miles from O Fallon, IL)
- 1 day ago
TEKsystems is seeking remote customer service representatives to join our clients team! Candidates must reside in one of the following states: Iowa, Illinois, Missouri, or Nebraska....
Client Service Representative, National Accounts
- Saint Louis, MO (15 miles from O Fallon, IL)
- 3 days ago
- Saint Louis, MO (15 miles from O Fallon, IL)
- 3 days ago
Job Responsibilities and Requirements The Client Service Representative, National Accounts works closely with the National Client Managers, Account Consultants and their leadership, as a liaison...
Pharmacy Customer Service Associate
- Waterloo, IL (24 miles from O Fallon, IL)
- 3 days ago
- Waterloo, IL (24 miles from O Fallon, IL)
- 3 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Representative
- Saint Louis, MO (15 miles from O Fallon, IL)
- 4 days ago
- Saint Louis, MO (15 miles from O Fallon, IL)
- 4 days ago
Adhering to all company policies and procedures Skills Needed: Exceptional customer service aptitude....
Customer Service Representative, Kitchen
- Highland, IL (17 miles from O Fallon, IL)
- 4 days ago
- Highland, IL (17 miles from O Fallon, IL)
- 4 days ago
Store 4701352: 12587 State Route 143, Highland, Illinois 62249 Availability - Shift/Days Day Shift - All Days Customer Service Representative We want you to join our team as a Customer Service Representative...
Customer Service Representative, Overnights
- Edwardsville, IL (17 miles from O Fallon, IL)
- 4 days ago
- Edwardsville, IL (17 miles from O Fallon, IL)
- 4 days ago
Store 4701599: 629 W Schwarz St, Edwardsville, Illinois 62025 Availability - Shift/Days Overnight Shift Customer Service Representative We want you to join our team as a Customer Service Representative...
Customer Service Representative, Days
- Saint Louis, MO (15 miles from O Fallon, IL)
- 4 days ago
- Saint Louis, MO (15 miles from O Fallon, IL)
- 4 days ago
Store 4701628: 1108 S Florissant Rd, St Louis, Missouri 63121 Availability - Shift/Days Day Shift - All Days Customer Service Representative We want you to join our team as a Customer Service Representative...
Customer Service Representative - LAB
- Saint Louis, MO (15 miles from O Fallon, IL)
- 4 days ago
- Saint Louis, MO (15 miles from O Fallon, IL)
- 4 days ago
Additional Information About the Role Are you a customer service oriented lab technician looking for a career as a MT/MLS I (Non-Reg)?...
Customer Service Representative, PT Evenings
- Edwardsville, IL (17 miles from O Fallon, IL)
- 4 days ago
- Edwardsville, IL (17 miles from O Fallon, IL)
- 4 days ago
Store 4701360: 1089 S State Route 157, Edwardsville, Illinois 62025 Availability - Shift/Days Part time Evenings Shift Customer Service Representative We want you to join our team as a Customer Service...
Customer Service Representative, PT Overnights
- Highland, IL (17 miles from O Fallon, IL)
- 4 days ago
- Highland, IL (17 miles from O Fallon, IL)
- 4 days ago
Store 4701352: 12587 State Route 143, Highland, Illinois 62249 Availability - Shift/Days Part time Overnight Shift Customer Service Representative We want you to join our team as a Customer Service...
Customer Service Representative - Sauget (Cahokia), IL
- Sauget, IL (12 miles from O Fallon, IL)
- 5 days ago
- Sauget, IL (12 miles from O Fallon, IL)
- 5 days ago
Prior experience in customer service, transportation, river terminal, warehousing, ferrous alloys preferred, May be required to work overtime and weekends....
Demographic Data for O Fallon, IL
Moving to O Fallon, IL? Find some basic demographic data about O Fallon, IL below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Jobs in O Fallon, IL
Highest Education Level
Customer Services in O Fallon, IL offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Order Entry
- Reading
- Call Center Experience
- One Call Resolution
- Payment Processing
- Claims
- Facility Management
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Long-Term Disability
- Wholesale
- Asset Protection
- Merchandising
- Point-of-Sale System
- Customer Support
- Complaint Resolution
- Wellness
- Cashier Skills
- Customer Satisfaction
- Forklift
- Reimbursement
- Scanning
- Energetic
- Retail
- Customer Relations
- Military Background
- High School Diploma
- Driving
- Friendliness
- Telephone Skills
- Flexibility
- Inventory Management
- Filing
- Sales
- Multitasking
- Policy Development
- Problem Solving
- Microsoft Office
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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