Customer Service Jobs in Orland Park, IL
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
- Hillside, IL (17 miles from Orland Park, IL)
- 7 hours ago
- Hillside, IL (17 miles from Orland Park, IL)
- 7 hours ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Associate - Temporary
- Bridgeview, IL (8 miles from Orland Park, IL)
- 7 hours ago
- Bridgeview, IL (8 miles from Orland Park, IL)
- 7 hours ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
- Bolingbrook, IL (13 miles from Orland Park, IL)
- 10 hours ago
- Bolingbrook, IL (13 miles from Orland Park, IL)
- 10 hours ago
The successful candidate will be required to complete a background check and a drug test as a condition of employment for this role QUALIFICATIONS • 1 year sales or customer service experience preferred...
Customer Service Representative, 2nd Shift
- Lombard, IL (20 miles from Orland Park, IL)
- 10 hours ago
- Lombard, IL (20 miles from Orland Park, IL)
- 10 hours ago
This is a full-time customer service position at Roto-Rooters Chicago area Call Center. We are a 24-hour service provider, so our call center stays busy overnight....
Pharmacy Customer Service Associate
- Joliet, IL (20 miles from Orland Park, IL)
- 17 hours ago
- Joliet, IL (20 miles from Orland Park, IL)
- 17 hours ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Retail Customer Service Associate
- Naperville, IL (18 miles from Orland Park, IL)
- 20 hours ago
- Naperville, IL (18 miles from Orland Park, IL)
- 20 hours ago
This customer service focused team member is knowledgeable in all areas of the Store's business, including print, signs & graphics, and shipping....
Customer Service Representative, Overnights
- Oak Brook, IL (13 miles from Orland Park, IL)
- 1 day ago
- Oak Brook, IL (13 miles from Orland Park, IL)
- 1 day ago
Store 4706702: 2210 W 22nd St, Oak Brook, Illinois 60523 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...
Technical Customer Service Representative
- Burr Ridge, IL (10 miles from Orland Park, IL)
- 1 day ago
- Burr Ridge, IL (10 miles from Orland Park, IL)
- 1 day ago
Were looking for a driven and detail-oriented Technical Customer Service Representative to join our team....
Customer Service Representative- Chicago Hiring Event
- Chicago, IL (21 miles from Orland Park, IL)
- 1 day ago
- Chicago, IL (21 miles from Orland Park, IL)
- 1 day ago
Great Place to Work Most Loved Workplace Forbes Best-in-State Employer Customer Service Representative- Chicago Hiring Event **Open House Career Event!...
Remote Customer Service Representative - 7488_0-7338
- Chicago, IL (21 miles from Orland Park, IL)
- 1 day ago
- Chicago, IL (21 miles from Orland Park, IL)
- 1 day ago
**We give you a world of potential**The Customer Service Representative is a key role in our organizationaccountable for engaging the shareholders of our client and deliveringfirst-class customer service...
Remote WorkCustomer Service Representative
- University Park, IL (12 miles from Orland Park, IL)
- 1 day ago
- University Park, IL (12 miles from Orland Park, IL)
- 1 day ago
Role Overview: The Customer Service Representative will be responsible for providing exceptional customer service to distributors on various post-sales activities....
Customer Care Representative III
- Chicago, IL (21 miles from Orland Park, IL)
- 1 day ago
- Chicago, IL (21 miles from Orland Park, IL)
- 1 day ago
Researches and analyzes data to address operational challenges and customer service issues. Resolves & solutions communication issues or variances found in production....
Customer Service Representative
- Chicago, IL (21 miles from Orland Park, IL)
- 2 days ago
- Chicago, IL (21 miles from Orland Park, IL)
- 2 days ago
Customer Service Representative For more than 30 years, K&G Fashion Superstore (K&G) has provided value-conscious customers with the latest fashions and styles at the best possible prices....
- Chicago, IL (21 miles from Orland Park, IL)
- 2 days ago
- Chicago, IL (21 miles from Orland Park, IL)
- 2 days ago
LaSalle Network is partnering with a growing consumer lending company to find top talent for their application support team. Located in the Loop of Chicago, this is an opportunity to build a...
Customer Service Representative - A1413230CHI-4658
- Chicago, IL (21 miles from Orland Park, IL)
- 3 days ago
- Chicago, IL (21 miles from Orland Park, IL)
- 3 days ago
This job was posted by : For moreinformation, please see: We\'re hiring! Avalued client of ours in the fintech industry is hiring a **CustomerService Representative** to start immediately! Our...
Demographic Data for Orland Park, IL
Moving to Orland Park, IL? Find some basic demographic data about Orland Park, IL below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Jobs in Orland Park, IL
Highest Education Level
Customer Services in Orland Park, IL offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Order Entry
- Reading
- Order Processing
- Call Center Experience
- One Call Resolution
- Payment Processing
- Claims
- Facility Management
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Long-Term Disability
- Associates
- Asset Protection
- Merchandising
- Point-of-Sale System
- Customer Support
- Complaint Resolution
- Cashier Skills
- Wellness
- Customer Satisfaction
- Forklift
- Reimbursement
- Scanning
- Energetic
- Retail
- Customer Relations
- Military Background
- High School Diploma
- Driving
- Friendliness
- Telephone Skills
- Inventory Management
- Filing
- Sales
- Multitasking
- Policy Development
- Problem Solving
- Microsoft Office
- Microsoft Excel
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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