Customer Service Jobs in Oswego, IL
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
- Saint Charles, IL (18 miles from Oswego, IL)
- 3 hours ago
- Saint Charles, IL (18 miles from Oswego, IL)
- 3 hours ago
Establishes clear expectations for balancing in-store customer service and completing online orders....
Customer Service Associate - Temporary
- Warrenville, IL (13 miles from Oswego, IL)
- 15 hours ago
- Warrenville, IL (13 miles from Oswego, IL)
- 15 hours ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
- Warrenville, IL (13 miles from Oswego, IL)
- 15 hours ago
- Warrenville, IL (13 miles from Oswego, IL)
- 15 hours ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Associate - Weekend Availability
- Batavia, IL (12 miles from Oswego, IL)
- 1 day ago
- Batavia, IL (12 miles from Oswego, IL)
- 1 day ago
As the name suggests, your main priority is to provide great customer service....
Customer Service Representative
- Aurora, IL (9 miles from Oswego, IL)
- 1 day ago
- Aurora, IL (9 miles from Oswego, IL)
- 1 day ago
Are you ready to take your customer service skills to the next level? Staffmark is hiring a Customer Service Representative for a well-established facility in Aurora, IL....
Customer Service Representative - Patient Registration
- Aurora, IL (9 miles from Oswego, IL)
- 1 day ago
- Aurora, IL (9 miles from Oswego, IL)
- 1 day ago
As our Customer Service Representative, youll work to help our patients check into the hospital....
Customer Service Representative - Associate, Nights
- Burr Ridge, IL (21 miles from Oswego, IL)
- 1 day ago
- Burr Ridge, IL (21 miles from Oswego, IL)
- 1 day ago
As a Customer Service Representative, you must have superior customer service and communication skills. You must be detail-oriented and able to multitask in a fast-paced environment....
- Bolingbrook, IL (13 miles from Oswego, IL)
- 2 days ago
- Bolingbrook, IL (13 miles from Oswego, IL)
- 2 days ago
The successful candidate will be required to complete a background check and a drug test as a condition of employment for this role QUALIFICATIONS • 1 year sales or customer service experience preferred...
Customer Service Associate Job Aurora, IL
- Aurora, IL (9 miles from Oswego, IL)
- 2 days ago
- Aurora, IL (9 miles from Oswego, IL)
- 2 days ago
Bring JOY to YOUR Journey and ap ply today for our part-time Customer Service Associate position!...
Customer Service Representative, 2nd Shift
- Lombard, IL (21 miles from Oswego, IL)
- 2 days ago
- Lombard, IL (21 miles from Oswego, IL)
- 2 days ago
This is a full-time customer service position at Roto-Rooters Chicago area Call Center. We are a 24-hour service provider, so our call center stays busy overnight....
Will Call Customer Service Representative (CRL) - WILLC007131
- Elgin, IL (24 miles from Oswego, IL)
- 2 days ago
- Elgin, IL (24 miles from Oswego, IL)
- 2 days ago
The Customer Service Rep will be in our Will Call department providing exceptional customer service to all C.R. Laurence customers. Through the detailed understanding of all C.R....
Customer Service Representative, PT Overnights
- Aurora, IL (9 miles from Oswego, IL)
- 3 days ago
- Aurora, IL (9 miles from Oswego, IL)
- 3 days ago
Store 4706708: 65 S Route 59, Aurora, Illinois 60504 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...
Pharmacy Customer Service Associate
- Joliet, IL (10 miles from Oswego, IL)
- 3 days ago
- Joliet, IL (10 miles from Oswego, IL)
- 3 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Retail Customer Service Associate
- Naperville, IL (12 miles from Oswego, IL)
- 3 days ago
- Naperville, IL (12 miles from Oswego, IL)
- 3 days ago
This customer service focused team member is knowledgeable in all areas of the Store's business, including print, signs & graphics, and shipping....
Customer Service Representative, Overnights
- Oak Brook, IL (23 miles from Oswego, IL)
- 3 days ago
- Oak Brook, IL (23 miles from Oswego, IL)
- 3 days ago
Store 4706702: 2210 W 22nd St, Oak Brook, Illinois 60523 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...
Demographic Data for Oswego, IL
Moving to Oswego, IL? Find some basic demographic data about Oswego, IL below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job title
Salary for Customer Service Jobs in Oswego, IL
Highest Education Level
Customer Services in Oswego, IL offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Order Entry
- Reading
- Call Center Experience
- One Call Resolution
- Payment Processing
- Claims
- Facility Management
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Long-Term Disability
- Associates
- Asset Protection
- Merchandising
- Point-of-Sale System
- Customer Support
- Complaint Resolution
- Wellness
- Cashier Skills
- Customer Satisfaction
- Forklift
- Reimbursement
- Scanning
- Reception
- Energetic
- Retail
- Customer Relations
- Military Background
- High School Diploma
- Driving
- Friendliness
- Telephone Skills
- Inventory Management
- Filing
- Sales
- Multitasking
- Policy Development
- Problem Solving
- Microsoft Office
- Microsoft Excel
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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