Customer Service Jobs in Oswego, IL

Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.

Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.

1-15 of 78 Jobs

Customer Service Representative

  • Oswego, IL
  • 8 hours ago
  • Oswego, IL
  • 8 hours ago

Store 4706753: 1190 US Hwy 34, Oswego, Illinois 60543 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...

Customer Service Representative, Overnights

  • Montgomery, IL (3 miles from Oswego, IL)
  • 8 hours ago
  • Montgomery, IL (3 miles from Oswego, IL)
  • 8 hours ago

Store 4706876: 596 Montgomery Rd, Montgomery, Illinois 60538 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...

Customer Service Associate - Temporary

  • Palos Park, IL (24 miles from Oswego, IL)
  • 1 day ago
  • Palos Park, IL (24 miles from Oswego, IL)
  • 1 day ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Associate - Dinner/Close Shift

  • Glen Ellyn, IL (19 miles from Oswego, IL)
  • 1 day ago
  • Glen Ellyn, IL (19 miles from Oswego, IL)
  • 1 day ago

As the name suggests, your main priority is to provide great customer service....

Customer Service Associate - Nights/Weekends

  • Shorewood, IL (10 miles from Oswego, IL)
  • 1 day ago
  • Shorewood, IL (10 miles from Oswego, IL)
  • 1 day ago

As the name suggests, your main priority is to provide great customer service....

Customer Service Associate

  • Montgomery, IL (3 miles from Oswego, IL)
  • 2 days ago
  • Montgomery, IL (3 miles from Oswego, IL)
  • 2 days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Pharmacy Customer Service Associate

  • Geneva, IL (14 miles from Oswego, IL)
  • 2 days ago
  • Geneva, IL (14 miles from Oswego, IL)
  • 2 days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Representative

  • Addison, IL (24 miles from Oswego, IL)
  • 2 days ago
  • Addison, IL (24 miles from Oswego, IL)
  • 2 days ago

This role provides guidance and advice to less experienced Customer Service Representatives....

Customer Service Representative

  • Lisle, IL (15 miles from Oswego, IL)
  • 2 days ago
  • Lisle, IL (15 miles from Oswego, IL)
  • 2 days ago

Customer Service Representative#25-12249 Lisle, IL 50% Remote Contract Starts 3/17/2025 Ends 8/02/2025 Job Description Genesis10 is seeking a Customer Service Representative....

Customer Service Representative, Afternoons

  • Lisle, IL (15 miles from Oswego, IL)
  • 2 days ago
  • Lisle, IL (15 miles from Oswego, IL)
  • 2 days ago

Store 4706724: 1117 Maple Ave, Lisle, Illinois 60532 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...

Customer Service Representative

  • Lisle, IL (15 miles from Oswego, IL)
  • 2 days ago
  • Lisle, IL (15 miles from Oswego, IL)
  • 2 days ago

Customer Service Rep Location: Lisle, IL - HYBRID 3x a week ONSITE Type: W2, Contract, FT Pay: $23/hr Summary: We are seeking an experienced Customer Service Professional to join the team of our client...

Customer Service Representative, PT Overnights

  • Plano, IL (9 miles from Oswego, IL)
  • 3 days ago
  • Plano, IL (9 miles from Oswego, IL)
  • 3 days ago

Store 4706893: 1001 US 34, Plano, Illinois 60545 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative....

Client Service Representative-Part Time

  • Bolingbrook, IL (13 miles from Oswego, IL)
  • 3 days ago
  • Bolingbrook, IL (13 miles from Oswego, IL)
  • 3 days ago

A Client Service Representative position is a key customer service position within the company....

Customer Service Representative

  • Aurora, IL (9 miles from Oswego, IL)
  • 3 days ago
  • Aurora, IL (9 miles from Oswego, IL)
  • 3 days ago

As our Customer Service Representative, youll work to help our patients check into the hospital....

Customer Service Associate - Weekend Availability

  • Batavia, IL (12 miles from Oswego, IL)
  • 3 days ago
  • Batavia, IL (12 miles from Oswego, IL)
  • 3 days ago

As the name suggests, your main priority is to provide great customer service....

Demographic Data for Oswego, IL

Moving to Oswego, IL? Find some basic demographic data about Oswego, IL below.


Local
National
40,299
930
Medium

Customer Service Online Courses and Training Opportunities

iHireRetail curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
IT Customer Service
When people think about IT, or information technology departments, they might imagine workers typing away in front of the light of their computer screens with little outside interaction during...
Customer Service: Interpreting Customers' Service Priorities
CSRs who can identify their customers' priorities are able to make the best decisions on how to serve the customer. A customer's priorities may be both explicit (stated clearly or obvious) and...

Title Synonyms

Users interested in this job title also searched for the following job title


Salary for Customer Service Jobs in Oswego, IL

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireRetail research efforts.

Highest Education Level

Customer Services in Oswego, IL offer the following education background
High School or GED
35.9%
Bachelor's Degree
24.7%
Associate's Degree
15.6%
Vocational Degree or Certification
11.9%
Master's Degree
5.3%
Some College
4.2%
Some High School
1.9%
Doctorate Degree
0.6%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Oswego, IL
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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