Customer Service Jobs in Petersburg, IL
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Customer Success Representative (Spanish Bilingual)
- Springfield, IL (20 miles from Petersburg, IL)
- 6 days ago
- Springfield, IL (20 miles from Petersburg, IL)
- 6 days ago
Customer Success Representative (Spanish Bilingual) Pearson - 3.7 Springfield, IL Job Details $21.63 an hour 1 hour ago Qualifications Bilingual Spanish English Mid-level Communication skills Full...
- Sherman, IL (17 miles from Petersburg, IL)
- 6 days ago
- Sherman, IL (17 miles from Petersburg, IL)
- 6 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Representative
- Springfield, IL (20 miles from Petersburg, IL)
- 7 days ago
- Springfield, IL (20 miles from Petersburg, IL)
- 7 days ago
CAI Customer Service Representative in Springfield , Illinois Job ID Number R4376 Employment Type Full time Worksite Flexibility Remote Job Summary We are looking for a motivated Customer Service Representative...
Customer Service Representative
- Springfield, IL (20 miles from Petersburg, IL)
- 8 days ago
- Springfield, IL (20 miles from Petersburg, IL)
- 8 days ago
Works independently of support from a senior customer service representative, frequently utilizing the knowledge center, answering customer inquiries....
Customer Service Representative, Overnights
- Springfield, IL (20 miles from Petersburg, IL)
- 9 days ago
- Springfield, IL (20 miles from Petersburg, IL)
- 9 days ago
Store 4701422: 2700 Stevenson Dr, Springfield, Illinois 62703 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...
Pharmacy Customer Service Associate
- Springfield, IL (20 miles from Petersburg, IL)
- 9 days ago
- Springfield, IL (20 miles from Petersburg, IL)
- 9 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Representative
- Springfield, IL (20 miles from Petersburg, IL)
- 10 days ago
- Springfield, IL (20 miles from Petersburg, IL)
- 10 days ago
Position Summary Customer Service Representative is the face of Aetna and impacts members' service experience by manner of how customer service inquiries and problems via telephone, internet or written...
- Springfield, IL (20 miles from Petersburg, IL)
- 12 days ago
- Springfield, IL (20 miles from Petersburg, IL)
- 12 days ago
Customer Service Associate Springfield, IL, USA Req #2645 Friday, February 28, 2025 Are you passionate about making a difference in our community?...
- Springfield, IL (20 miles from Petersburg, IL)
- 13 days ago
- Springfield, IL (20 miles from Petersburg, IL)
- 13 days ago
Overview The Customer Service Associate performs a wide variety of customer service duties related to medical supplies, equipment, and products....
V176, Customer Service Associate
- Springfield, IL (20 miles from Petersburg, IL)
- 15 days ago
- Springfield, IL (20 miles from Petersburg, IL)
- 15 days ago
Overview The Customer Service Associate performs a wide variety of customer service duties related to medical supplies, equipment, and products....
Retail Customer Service Associate
- Springfield, IL (20 miles from Petersburg, IL)
- 16 days ago
- Springfield, IL (20 miles from Petersburg, IL)
- 16 days ago
This customer service focused team member is knowledgeable in all areas of the Store's business, including print, signs & graphics, and shipping....
Customer Service Representative, Evenings
- Springfield, IL (20 miles from Petersburg, IL)
- 20 days ago
- Springfield, IL (20 miles from Petersburg, IL)
- 20 days ago
Store 4700190: 2201 N Dirksen Pkwy, Springfield, Illinois 62702 Availability - Shift/Days Evenings Shift Customer Service Representative We want you to join our team as a Customer Service Representative...
Contact Center Customer Service Representative
- Springfield, IL (20 miles from Petersburg, IL)
- 26 days ago
- Springfield, IL (20 miles from Petersburg, IL)
- 26 days ago
It does require someone who has good computer and customer service skills. Job Type: Full-time- Remote Customer Service Representative in Contact Center....
Remote WorkPart Time Customer Care Representative 2130
- Springfield, IL (20 miles from Petersburg, IL)
- 27 days ago
- Springfield, IL (20 miles from Petersburg, IL)
- 27 days ago
Diploma or GED and Minimum 1 Year Retail, office, bank or other customer service experience Preferred or equivalent combination of education and experience Who We Are Heartland Bank and Trust Company...
Customer Service Representative
- Springfield, IL (20 miles from Petersburg, IL)
- 27 days ago
- Springfield, IL (20 miles from Petersburg, IL)
- 27 days ago
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
Demographic Data for Petersburg, IL
Moving to Petersburg, IL? Find some basic demographic data about Petersburg, IL below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Jobs in Petersburg, IL
Highest Education Level
Customer Services in Petersburg, IL offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Order Entry
- Quality Control Inspection
- Dispatching
- Call Center Experience
- One Call Resolution
- Payment Processing
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Relationship Management
- Long-Term Disability
- Wholesale
- Asset Protection
- Merchandising
- Customer Support
- Point-of-Sale System
- Complaint Resolution
- Wellness
- Customer Satisfaction
- Cashier Skills
- Scanning
- Reimbursement
- Reception
- Energetic
- Retail
- Customer Relations
- Military Background
- High School Diploma
- Driving
- Friendliness
- Flexibility
- Telephone Skills
- Sales
- Inventory Management
- Filing
- Multitasking
- Policy Development
- Microsoft Office
- Microsoft Excel
- Teamwork
- Problem Solving
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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