Customer Service Jobs in Plainfield, IL
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Customer Service Representative
- Naperville, IL (14 miles from Plainfield, IL)
- 24 days ago
- Naperville, IL (14 miles from Plainfield, IL)
- 24 days ago
Quill is a valuable part of the Staples family of brands. Since 1956, Quill has held its position as a leader in office supplies. Acquired by Staples in 1998, Quill delivers the essential...
Senior Inside Sales Team Manager
- Naperville, IL (14 miles from Plainfield, IL)
- 24 days ago
- Naperville, IL (14 miles from Plainfield, IL)
- 24 days ago
Quill is a valuable part of the Staples family of brands. Since 1956, Quill has held its position as a leader in office supplies. Acquired by Staples in 1998, Quill delivers the essential...
Retail Customer Service Cashier
- Mazon, IL (24 miles from Plainfield, IL)
- 11 hours ago
- Mazon, IL (24 miles from Plainfield, IL)
- 11 hours ago
Job Functions : General customer service duties including, but not limited to, helping customers find items, answering questions about products and services, and addressing customer needs....
Customer Service Representative, PT 2nd Shift
- Wheaton, IL (20 miles from Plainfield, IL)
- 19 hours ago
- Wheaton, IL (20 miles from Plainfield, IL)
- 19 hours ago
Store 4706709: 100 W Geneva, Wheaton, Illinois 60187 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...
- Glen Ellyn, IL (22 miles from Plainfield, IL)
- 1 day ago
- Glen Ellyn, IL (22 miles from Plainfield, IL)
- 1 day ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Pharmacy Customer Service Associate
- Elburn, IL (24 miles from Plainfield, IL)
- 1 day ago
- Elburn, IL (24 miles from Plainfield, IL)
- 1 day ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Associate - Part Time
- Glen Ellyn, IL (22 miles from Plainfield, IL)
- 1 day ago
- Glen Ellyn, IL (22 miles from Plainfield, IL)
- 1 day ago
As the name suggests, your main priority is to provide great customer service....
Customer Service Representative, PT 1st Shift
- Wheaton, IL (20 miles from Plainfield, IL)
- 1 day ago
- Wheaton, IL (20 miles from Plainfield, IL)
- 1 day ago
Store 4706709: 100 W Geneva, Wheaton, Illinois 60187 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...
Customer Service Associate - Temporary
- Warrenville, IL (17 miles from Plainfield, IL)
- 2 days ago
- Warrenville, IL (17 miles from Plainfield, IL)
- 2 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Associate - Weekend Availability
- Batavia, IL (19 miles from Plainfield, IL)
- 2 days ago
- Batavia, IL (19 miles from Plainfield, IL)
- 2 days ago
As the name suggests, your main priority is to provide great customer service....
Customer Service Representative
- Aurora, IL (15 miles from Plainfield, IL)
- 2 days ago
- Aurora, IL (15 miles from Plainfield, IL)
- 2 days ago
Are you ready to take your customer service skills to the next level? Staffmark is hiring a Customer Service Representative for a well-established facility in Aurora, IL....
Customer Service Representative - Patient Registration
- Aurora, IL (15 miles from Plainfield, IL)
- 3 days ago
- Aurora, IL (15 miles from Plainfield, IL)
- 3 days ago
As our Customer Service Representative, youll work to help our patients check into the hospital....
Customer Service Representative - Associate, Nights
- Burr Ridge, IL (19 miles from Plainfield, IL)
- 3 days ago
- Burr Ridge, IL (19 miles from Plainfield, IL)
- 3 days ago
As a Customer Service Representative, you must have superior customer service and communication skills. You must be detail-oriented and able to multitask in a fast-paced environment....
- Frankfort, IL (21 miles from Plainfield, IL)
- 3 days ago
- Frankfort, IL (21 miles from Plainfield, IL)
- 3 days ago
A Client Service Representative position is a key customer service position within the company....
- Bolingbrook, IL (12 miles from Plainfield, IL)
- 4 days ago
- Bolingbrook, IL (12 miles from Plainfield, IL)
- 4 days ago
The successful candidate will be required to complete a background check and a drug test as a condition of employment for this role QUALIFICATIONS • 1 year sales or customer service experience preferred...
Demographic Data for Plainfield, IL
Moving to Plainfield, IL? Find some basic demographic data about Plainfield, IL below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Jobs in Plainfield, IL
Highest Education Level
Customer Services in Plainfield, IL offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Order Entry
- Reading
- Order Processing
- Call Center Experience
- One Call Resolution
- Payment Processing
- Facility Management
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Long-Term Disability
- Wholesale
- Asset Protection
- Merchandising
- Point-of-Sale System
- Customer Support
- Complaint Resolution
- Wellness
- Cashier Skills
- Customer Satisfaction
- Forklift
- Reimbursement
- Scanning
- Reception
- Energetic
- Retail
- Customer Relations
- Military Background
- High School Diploma
- Driving
- Friendliness
- Telephone Skills
- Flexibility
- Inventory Management
- Filing
- Sales
- Multitasking
- Policy Development
- Problem Solving
- Microsoft Office
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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