Customer Service Jobs in Riverwoods, IL

Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.

Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.

1-15 of 182 Jobs

Sales Account Manager

  • Old Mill Creek, IL (18 miles from Riverwoods, IL)
  • 45+ days ago
  • Old Mill Creek, IL (18 miles from Riverwoods, IL)
  • 45+ days ago

Quill is a valuable part of the Staples family of brands. Since 1956, Quill has held its position as a leader in office supplies. Acquired by Staples in 1998, Quill delivers the essential...

Customer Service Representative

  • Old Mill Creek, IL (18 miles from Riverwoods, IL)
  • 23 days ago
  • Old Mill Creek, IL (18 miles from Riverwoods, IL)
  • 23 days ago

Quill is a valuable part of the Staples family of brands. Since 1956, Quill has held its position as a leader in office supplies. Acquired by Staples in 1998, Quill delivers the essential...

Customer Service Representative - Bilingual

  • Glenview, IL (7 miles from Riverwoods, IL)
  • 14 days ago
  • Glenview, IL (7 miles from Riverwoods, IL)
  • 14 days ago

Kenosha Branch 12355 Uline Way, Kenosha, WI 53144 Customer Service is the heartbeat of Uline!...

Customer Service Representative

  • Chicago, IL (21 miles from Riverwoods, IL)
  • 21 days ago
  • Chicago, IL (21 miles from Riverwoods, IL)
  • 21 days ago

Customer Service Representative Pay from $24 to $29 per hour with significant growth and earning potential!...

Advertisement

Customer Service Representative - Overnights

  • Chicago, IL (21 miles from Riverwoods, IL)
  • 28 days ago
  • Chicago, IL (21 miles from Riverwoods, IL)
  • 28 days ago

Customer Service Representative - Overnights Pay from $26 to $33 per hour with significant growth and earning potential!...

ULINE- Customer Service Representative

  • Oak Park, IL (20 miles from Riverwoods, IL)
  • 30+ days ago
  • Oak Park, IL (20 miles from Riverwoods, IL)
  • 30+ days ago

Kenosha Branch 12355 Uline Way, Kenosha, WI 53144 Customer Service is the heartbeat of Uline!...

ULINE- Call Center Representative

  • Jefferson Park, IL (15 miles from Riverwoods, IL)
  • 30+ days ago
  • Jefferson Park, IL (15 miles from Riverwoods, IL)
  • 30+ days ago

Kenosha Branch 12355 Uline Way, Kenosha, WI 53144 Customer Service is the heartbeat of Uline!...

Customer Service Representative ($15.50/hr)

  • Hanover Park, IL (19 miles from Riverwoods, IL)
  • 4 hours ago
  • Hanover Park, IL (19 miles from Riverwoods, IL)
  • 4 hours ago

U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....

Pharmacy Customer Service Associate

  • Glendale Hts, IL (23 miles from Riverwoods, IL)
  • 4 hours ago
  • Glendale Hts, IL (23 miles from Riverwoods, IL)
  • 4 hours ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Extra Help - Customer Service Representative - Labs/Pathology Services

  • Chicago, IL (21 miles from Riverwoods, IL)
  • 4 hours ago
  • Chicago, IL (21 miles from Riverwoods, IL)
  • 4 hours ago

Position Summary The Extra Help Customer Service Representative performs intermediate-level customer service functions....

Customer Service Associate - Temporary

  • Westchester, IL (22 miles from Riverwoods, IL)
  • 4 hours ago
  • Westchester, IL (22 miles from Riverwoods, IL)
  • 4 hours ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Representative

  • Northlake, IL (17 miles from Riverwoods, IL)
  • 5 hours ago
  • Northlake, IL (17 miles from Riverwoods, IL)
  • 5 hours ago

Bilingual - Spanish & English * High school diploma * Microsoft Office experience * 1 year of customer service experience within a call center environment....

Part Time Customer Service and Sales Associate

  • Chicago, IL (21 miles from Riverwoods, IL)
  • 5 hours ago
  • Chicago, IL (21 miles from Riverwoods, IL)
  • 5 hours ago

The Part Time Customer Service and Sales Associate is an essential member of the Hertz Local Edition team and is the brand ambassador, providing the fastest, easiest, and most valued experience to our...

Lead Customer Service Agent

  • Chicago, IL (21 miles from Riverwoods, IL)
  • 7 hours ago
  • Chicago, IL (21 miles from Riverwoods, IL)
  • 7 hours ago

Role Summary The Lead Customer Service Agent (Lead CSA) is responsible for supervising and may train Customer Service Agents (CSAs) in all other classifications at Alaska Airlines (AS)....

Customer Service Representative

  • Chicago, IL (21 miles from Riverwoods, IL)
  • 14 hours ago
  • Chicago, IL (21 miles from Riverwoods, IL)
  • 14 hours ago

About You: Education: Bachelor or university degree Experience: 1-3 years of customer service in a manufacturing industry Team Player great personality, excellent phone / communication skills both written...

Demographic Data for Riverwoods, IL

Moving to Riverwoods, IL? Find some basic demographic data about Riverwoods, IL below.


Local
National
12,812,477
319,486

Customer Service Online Courses and Training Opportunities

iHireRetail curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Customer service
None IBM SkillsBuild is a free education program focused on underrepresented communities that helps adult learners, high school and university students, and faculty develop valuable new skills and...
Customer Service
Studies have shown that it costs five times as much to attract a new customer as it does to keep an existing one. In a survey of customer retention, 44% of companies said that they focus their...

Title Synonyms

Users interested in this job title also searched for the following job title


Salary for Customer Service Jobs in Riverwoods, IL

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireRetail research efforts.

Highest Education Level

Customer Services in Riverwoods, IL offer the following education background
High School or GED
34.9%
Bachelor's Degree
25.2%
Associate's Degree
15.9%
Vocational Degree or Certification
12.0%
Master's Degree
5.4%
Some College
4.2%
Some High School
1.8%
Doctorate Degree
0.6%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Riverwoods, IL
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



Customer Service Related Career Advice Articles

two retail store workers holding a hiring sign
Ace Your Retail Job Interview: Master These Common Retail Interview Questions

Read our guide to retail interview questions and answers so you can speak confidently about your interest in retail, dealing with difficult customers, multitasking, teamwork, and more.

Read article »
Hardware store employee smiling next to merchandise
The Evolution of Retail: Employment Opportunities for 2017 & Beyond

If you're considering a retail career path, read this overview to learn more about how the rise of online shopping is impacting the retail industry as a whole.

Read article »
seasonal retail employee using an ipad
How a Seasonal Retail Job Can Boost Your Career

Discover how these six skills you learn in a seasonal retail role can set you up for success in the next step of your professional journey.

Read article »