Customer Service Jobs in Riverwoods, IL
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Customer Service Representative - PT
- Chicago, IL (21 miles from Riverwoods, IL)
- 12 hours ago
- Chicago, IL (21 miles from Riverwoods, IL)
- 12 hours ago
service....
Customer Service Representative
- Berwyn, IL (24 miles from Riverwoods, IL)
- 7 hours ago
- Berwyn, IL (24 miles from Riverwoods, IL)
- 7 hours ago
Store 4706756: 6400 Ogden Ave, Berwyn, Illinois 60402 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...
- Morton Grove, IL (10 miles from Riverwoods, IL)
- 7 hours ago
- Morton Grove, IL (10 miles from Riverwoods, IL)
- 7 hours ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Representative, Mornings
- Lombard, IL (21 miles from Riverwoods, IL)
- 8 hours ago
- Lombard, IL (21 miles from Riverwoods, IL)
- 8 hours ago
Store 4706731: 600 W North Ave, Lombard, Illinois 60148 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...
Customer Service Representative, PT
- Deer Park, IL (14 miles from Riverwoods, IL)
- 8 hours ago
- Deer Park, IL (14 miles from Riverwoods, IL)
- 8 hours ago
Store 4706739: 20020 N Rand Rd, Deer Park, Illinois 60010 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...
Customer Service Representative
- Glen Ellyn, IL (23 miles from Riverwoods, IL)
- 8 hours ago
- Glen Ellyn, IL (23 miles from Riverwoods, IL)
- 8 hours ago
Store 4706700: 631 Roosevelt Rd, Glen Ellyn, Illinois 60137 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...
Customer Service Representative, Afternoons
- Chicago, IL (21 miles from Riverwoods, IL)
- 8 hours ago
- Chicago, IL (21 miles from Riverwoods, IL)
- 8 hours ago
Store 4706905: 601 N Dearborn, Chicago, Illinois 60654 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...
Seasonal Customer Service Representative - Michigan Avenue
- Chicago, IL (21 miles from Riverwoods, IL)
- 9 hours ago
- Chicago, IL (21 miles from Riverwoods, IL)
- 9 hours ago
Job Description This job is a great fit for someone who is customer obsessed and loves to solve problems. A day in the life Assist customers with a variety of transactions through a seamless and...
Customer Service Representative - 7W Walter Payton Liver Center and GI Clinic (Weekends only)
- Chicago, IL (21 miles from Riverwoods, IL)
- 20 hours ago
- Chicago, IL (21 miles from Riverwoods, IL)
- 20 hours ago
Position Summary The Customer Service Representative performs customer service duties on an ongoing basis in an assigned nursing unit as well as assists in providing quality patient care and services...
Pharmacy Customer Service Associate
- Prospect Heights, IL (5 miles from Riverwoods, IL)
- 20 hours ago
- Prospect Heights, IL (5 miles from Riverwoods, IL)
- 20 hours ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Representative - Roselle, IL
- Roselle, IL (17 miles from Riverwoods, IL)
- 1 day ago
- Roselle, IL (17 miles from Riverwoods, IL)
- 1 day ago
Essential Functions: Answer incoming customer service tickets, phone calls, and Teams messages, courteously and consistently using established guidelines....
Customer Service Representative - FS
- Chicago, IL (21 miles from Riverwoods, IL)
- 1 day ago
- Chicago, IL (21 miles from Riverwoods, IL)
- 1 day ago
Job Sum m ar y The Customer Service Representative Field Services (CSR-FS) position provides administrative support, customer service and maintenance solutions to residents and other stakeholders in...
Customer Service Associate - Temporary
- Highland Park, IL (3 miles from Riverwoods, IL)
- 1 day ago
- Highland Park, IL (3 miles from Riverwoods, IL)
- 1 day ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Representative
- Chicago, IL (21 miles from Riverwoods, IL)
- 2 days ago
- Chicago, IL (21 miles from Riverwoods, IL)
- 2 days ago
What youll need to succeed as a Customer Service Representative at XPO Minimum qualifications: 2 years of customer service experience Strong computer, typing and 10-key skills Experience with Microsoft...
Customer Service Representative
- Chicago, IL (21 miles from Riverwoods, IL)
- 2 days ago
- Chicago, IL (21 miles from Riverwoods, IL)
- 2 days ago
Minimum of 2 years of experience in a customer service or technical support role, preferably in a technology-related industry....
Demographic Data for Riverwoods, IL
Moving to Riverwoods, IL? Find some basic demographic data about Riverwoods, IL below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job title
Salary for Customer Service Jobs in Riverwoods, IL
Highest Education Level
Customer Services in Riverwoods, IL offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Order Entry
- Dispatching
- Reading
- Order Processing
- Call Center Experience
- One Call Resolution
- Payment Processing
- Claims
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Long-Term Disability
- Wholesale
- Asset Protection
- Merchandising
- Customer Support
- Point-of-Sale System
- Wellness
- Complaint Resolution
- Cashier Skills
- Customer Satisfaction
- Reimbursement
- Scanning
- Energetic
- Retail
- Customer Relations
- Military Background
- High School Diploma
- Friendliness
- Driving
- Telephone Skills
- Flexibility
- Inventory Management
- Filing
- Sales
- Multitasking
- Policy Development
- Teamwork
- Problem Solving
- Microsoft Office
- Microsoft Excel
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Related Career Advice Articles

Ace Your Retail Job Interview: Master These Common Retail Interview Questions
Read our guide to retail interview questions and answers so you can speak confidently about your interest in retail, dealing with difficult customers, multitasking, teamwork, and more.
Read article »
The Evolution of Retail: Employment Opportunities for 2017 & Beyond
If you're considering a retail career path, read this overview to learn more about how the rise of online shopping is impacting the retail industry as a whole.
Read article »
How a Seasonal Retail Job Can Boost Your Career
Discover how these six skills you learn in a seasonal retail role can set you up for success in the next step of your professional journey.
Read article »