Customer Service Jobs in Streator, IL
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
- Pontiac, IL (19 miles from Streator, IL)
- 1 day ago
- Pontiac, IL (19 miles from Streator, IL)
- 1 day ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Store 4701247: 920 E Main Street, Streator, Illinois 61364 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...
Customer Service Representative - Hybrid Work Envi
- Mark, IL (23 miles from Streator, IL)
- 12 days ago
- Mark, IL (23 miles from Streator, IL)
- 12 days ago
The Customer Service Coordinator is a member of a dedicated customer team and is responsible for providing best in class customer service, responsible for engaging with the customer for initial fuel...
Customer Service Representative, Any Shift W/ Weekends
- Ottawa, IL (17 miles from Streator, IL)
- 15 days ago
- Ottawa, IL (17 miles from Streator, IL)
- 15 days ago
Store 4701310: 1500 N Columbus St, Ottawa, Illinois 61350 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...
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Retail Customer Service Cashier
- Kinsman, IL (15 miles from Streator, IL)
- 19 days ago
- Kinsman, IL (15 miles from Streator, IL)
- 19 days ago
Job Functions : General customer service duties including, but not limited to, helping customers find items, answering questions about products and services, and addressing customer needs....
Retail Customer Service Cashier
- Dwight, IL (23 miles from Streator, IL)
- 19 days ago
- Dwight, IL (23 miles from Streator, IL)
- 19 days ago
Job Functions : General customer service duties including, but not limited to, helping customers find items, answering questions about products and services, and addressing customer needs....
Customer Service Associate - CUSTO044747-7087
- Peru, IL (21 miles from Streator, IL)
- 45+ days ago
- Peru, IL (21 miles from Streator, IL)
- 45+ days ago
The Customer Service Associate is responsible for all aspects of customer service, merchandising, and store maintenance with an emphasis on accurate register operation & Ollie's Army proficiency....
Demographic Data for Streator, IL
Moving to Streator, IL? Find some basic demographic data about Streator, IL below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Jobs in Streator, IL
Highest Education Level
Customer Services in Streator, IL offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Order Entry
- Dispatching
- Reading
- Order Processing
- Call Center Experience
- One Call Resolution
- Payment Processing
- Claims
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Long-Term Disability
- Wholesale
- Asset Protection
- Merchandising
- Customer Support
- Point-of-Sale System
- Wellness
- Complaint Resolution
- Cashier Skills
- Customer Satisfaction
- Reimbursement
- Scanning
- Energetic
- Retail
- Customer Relations
- Military Background
- High School Diploma
- Friendliness
- Driving
- Telephone Skills
- Flexibility
- Inventory Management
- Filing
- Sales
- Multitasking
- Policy Development
- Teamwork
- Problem Solving
- Microsoft Office
- Microsoft Excel
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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