Customer Service Jobs in Villa Grove, IL
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Customer Service Representative
- Champaign, IL (18 miles from Villa Grove, IL)
- 24 days ago
- Champaign, IL (18 miles from Villa Grove, IL)
- 24 days ago
Quill is a valuable part of the Staples family of brands. Since 1956, Quill has held its position as a leader in office supplies. Acquired by Staples in 1998, Quill delivers the essential...
Retail Customer Service Cashier
- Tuscola, IL (8 miles from Villa Grove, IL)
- 8 hours ago
- Tuscola, IL (8 miles from Villa Grove, IL)
- 8 hours ago
Job Functions : General customer service duties including, but not limited to, helping customers find items, answering questions about products and services, and addressing customer needs....
- Champaign, IL (18 miles from Villa Grove, IL)
- 3 days ago
- Champaign, IL (18 miles from Villa Grove, IL)
- 3 days ago
The Customer Service Associate is responsible for all aspects of customer service, merchandising, and store maintenance with an emphasis on accurate register operation & Ollie's Army proficiency....
Customer Service Representative - Small Animal Clinic
- Urbana, IL (18 miles from Villa Grove, IL)
- 3 days ago
- Urbana, IL (18 miles from Villa Grove, IL)
- 3 days ago
Experience in customer service and ability to work well with others. Detail oriented with ability to think clearly and complete tasks in a busy work environment....
Customer Service Representative, PT Evenings
- Urbana, IL (18 miles from Villa Grove, IL)
- 3 days ago
- Urbana, IL (18 miles from Villa Grove, IL)
- 3 days ago
Store 4701301: 2011 N Lincoln Ave, Urbana, Illinois 61801 Availability - Shift/Days Part time Evenings Shift Customer Service Representative We want you to join our team as a Customer Service Representative...
Customer Service Representative, PT Days
- Urbana, IL (18 miles from Villa Grove, IL)
- 3 days ago
- Urbana, IL (18 miles from Villa Grove, IL)
- 3 days ago
Store 4700159: 1809 N Cunningham Ave, Urbana, Illinois 61802 Availability - Shift/Days Part time Day Shift - All Days Customer Service Representative We want you to join our team as a Customer Service...
Customer Service Representative, Overnights
- Savoy, IL (14 miles from Villa Grove, IL)
- 4 days ago
- Savoy, IL (14 miles from Villa Grove, IL)
- 4 days ago
Store 4701400: 407-A N Dunlap, Savoy, Illinois 61874 Availability - Shift/Days Overnight Shift Customer Service Representative We want you to join our team as a Customer Service Representative....
Customer Service Representative
- Champaign, IL (18 miles from Villa Grove, IL)
- 6 days ago
- Champaign, IL (18 miles from Villa Grove, IL)
- 6 days ago
service and/or sales experience is required; knowledge of training/coaching preferred Skills / Knowledge / Abilities Excellent customer service skills (helpful, friendly, and courteous) Effective listening...
Customer Service Representative, Full or Part Time
- Champaign, IL (18 miles from Villa Grove, IL)
- 7 days ago
- Champaign, IL (18 miles from Villa Grove, IL)
- 7 days ago
Store 4701399: 1601 W Springfield Ave, Champaign, Illinois 61821 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...
Cashier / Customer Service Associate - Champaign
- Champaign, IL (18 miles from Villa Grove, IL)
- 9 days ago
- Champaign, IL (18 miles from Villa Grove, IL)
- 9 days ago
Calling all customer service rockstars and cashier virtuosos! Are you ready to: Dazzle customers with your million-dollar smile? Juggle operational duties like a circus pro?...
- Champaign, IL (18 miles from Villa Grove, IL)
- 12 days ago
- Champaign, IL (18 miles from Villa Grove, IL)
- 12 days ago
One year related experience required with customer service preferred....
Customer Service Representative, FT
- Champaign, IL (18 miles from Villa Grove, IL)
- 16 days ago
- Champaign, IL (18 miles from Villa Grove, IL)
- 16 days ago
Store 4701443: 4202 W Springfield, Champaign, Illinois 61822 Availability - Shift/Days Full time Flexible Availability Customer Service Representative We want you to join our team as a Customer Service...
Customer Service Representative - Join Fast
- Champaign, IL (18 miles from Villa Grove, IL)
- 16 days ago
- Champaign, IL (18 miles from Villa Grove, IL)
- 16 days ago
un Customer Service Representative - Join Fast compensation: Earn $60K - $120K per year Responsibilities: Handle Inquiries: Respond to customer questions and provide detailed information about our products...
Customer Service Representative, FT Overnights
- Champaign, IL (18 miles from Villa Grove, IL)
- 16 days ago
- Champaign, IL (18 miles from Villa Grove, IL)
- 16 days ago
Store 4701403: 59 E Green, Champaign, Illinois 61820 Availability - Shift/Days Full time Overnight Shift Customer Service Representative We want you to join our team as a Customer Service Representative...
Customer Service Representative, PT Mid Shift
- Champaign, IL (18 miles from Villa Grove, IL)
- 16 days ago
- Champaign, IL (18 miles from Villa Grove, IL)
- 16 days ago
Store 4701403: 59 E Green, Champaign, Illinois 61820 Availability - Shift/Days Part time Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...
Demographic Data for Villa Grove, IL
Moving to Villa Grove, IL? Find some basic demographic data about Villa Grove, IL below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job title
Salary for Customer Service Jobs in Villa Grove, IL
Highest Education Level
Customer Services in Villa Grove, IL offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Order Entry
- Reading
- Order Processing
- Call Center Experience
- One Call Resolution
- Payment Processing
- Claims
- Facility Management
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Long-Term Disability
- Wholesale
- Asset Protection
- Merchandising
- Point-of-Sale System
- Customer Support
- Complaint Resolution
- Wellness
- Cashier Skills
- Customer Satisfaction
- Forklift
- Reimbursement
- Scanning
- Energetic
- Retail
- Customer Relations
- Military Background
- High School Diploma
- Driving
- Friendliness
- Telephone Skills
- Flexibility
- Inventory Management
- Filing
- Sales
- Multitasking
- Policy Development
- Problem Solving
- Microsoft Office
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Related Career Advice Articles
Ace Your Retail Job Interview: Master These Common Retail Interview Questions
Read our guide to retail interview questions and answers so you can speak confidently about your interest in retail, dealing with difficult customers, multitasking, teamwork, and more.
Read article »
The Evolution of Retail: Employment Opportunities for 2017 & Beyond
If you're considering a retail career path, read this overview to learn more about how the rise of online shopping is impacting the retail industry as a whole.
Read article »
How a Seasonal Retail Job Can Boost Your Career
Discover how these six skills you learn in a seasonal retail role can set you up for success in the next step of your professional journey.
Read article »