Customer Service Jobs in Waukegan, IL
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Customer Service Representative
- Wadsworth, IL (7 miles from Waukegan, IL)
- 7 days ago
- Wadsworth, IL (7 miles from Waukegan, IL)
- 7 days ago
service role Effective communication (oral and written) and effective relationship building skills What's needed- Preferred Qualifications: Proven account management or other relevant experience Creative...
Sales Business Development Representative
- Wadsworth, IL (7 miles from Waukegan, IL)
- 18 days ago
- Wadsworth, IL (7 miles from Waukegan, IL)
- 18 days ago
service role Effective communication (oral and written) and effective relationship building skills What's needed- Preferred Qualifications: Proven account management or other relevant experience Creative...
Customer Service Representative - Overnights
- Bristol, WI (15 miles from Waukegan, IL)
- moments ago
- Bristol, WI (15 miles from Waukegan, IL)
- moments ago
Customer Service Representative - Overnights Pay from $26 to $33 per hour with significant growth and earning potential!...
Customer Service Representative
- Pleasant Prairie, WI (11 miles from Waukegan, IL)
- moments ago
- Pleasant Prairie, WI (11 miles from Waukegan, IL)
- moments ago
Customer Service Representative Pay from $24 to $29 per hour with significant growth and earning potential!...
Customer Service Representative - Bilingual
- Bristol, WI (15 miles from Waukegan, IL)
- moments ago
- Bristol, WI (15 miles from Waukegan, IL)
- moments ago
Kenosha Branch 12355 Uline Way, Kenosha, WI 53144 Customer Service is the heartbeat of Uline!...
ULINE- Customer Service Representative
- Pleasant Prairie, WI (11 miles from Waukegan, IL)
- moments ago
- Pleasant Prairie, WI (11 miles from Waukegan, IL)
- moments ago
Kenosha Branch 12355 Uline Way, Kenosha, WI 53144 Customer Service is the heartbeat of Uline!...
Customer Service Representative
- Gurnee, IL (5 miles from Waukegan, IL)
- 9 hours ago
- Gurnee, IL (5 miles from Waukegan, IL)
- 9 hours ago
What You Will Bring: 1-2 years of experience of Customer Service skills Successfully implementing time management skills and multitasking Proven ability to take initiative....
- Vernon Hills, IL (10 miles from Waukegan, IL)
- 11 hours ago
- Vernon Hills, IL (10 miles from Waukegan, IL)
- 11 hours ago
Qualifications of a Retail Customer Service Representative (Cashier): Minimum 1 year cash handling and/or customer service experience Must be able to stand for extended periods of time, climb a ladder...
Whats a typical day as Customer Service Representative III?...
Customer Service Representative
- Kenosha, WI (18 miles from Waukegan, IL)
- 1 day ago
- Kenosha, WI (18 miles from Waukegan, IL)
- 1 day ago
In this role,you can expect to: Provide outstanding customer service both on thephone and in-person....
Customer Service Representative
- Pleasant Prairie, WI (11 miles from Waukegan, IL)
- 1 day ago
- Pleasant Prairie, WI (11 miles from Waukegan, IL)
- 1 day ago
JOB REQUIREMENTS: Purpose of Role The Customer Service Representative(CSR) serves as the first point of contact for customers, providingexceptional service and support to address inquiries, resolve...
Retail Customer Experience Associate, Old Orchard - Full Time
- Skokie, IL (23 miles from Waukegan, IL)
- 2 days ago
- Skokie, IL (23 miles from Waukegan, IL)
- 2 days ago
Be part of an amazing story. Macys is more than just a store. Were a story. One thats captured the hearts and minds of America for more than 160 years. A story about innovations and...
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Pharmacy Customer Service Associate
- Grayslake, IL (10 miles from Waukegan, IL)
- 2 days ago
- Grayslake, IL (10 miles from Waukegan, IL)
- 2 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Representative
- Evanston, IL (22 miles from Waukegan, IL)
- 2 days ago
- Evanston, IL (22 miles from Waukegan, IL)
- 2 days ago
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
Demographic Data for Waukegan, IL
Moving to Waukegan, IL? Find some basic demographic data about Waukegan, IL below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Jobs in Waukegan, IL
Highest Education Level
Customer Services in Waukegan, IL offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Order Entry
- Reading
- Call Center Experience
- One Call Resolution
- Payment Processing
- Claims
- Facility Management
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- Texas Alcoholic Beverage Commission Certified
- First In, First Out
- Long-Term Disability
- Associates
- Asset Protection
- Merchandising
- Point-of-Sale System
- Customer Support
- Complaint Resolution
- Cashier Skills
- Wellness
- Customer Satisfaction
- Forklift
- Reimbursement
- Scanning
- Energetic
- Retail
- Customer Relations
- Military Background
- High School Diploma
- Driving
- Friendliness
- Telephone Skills
- Sales
- Inventory Management
- Filing
- Multitasking
- Policy Development
- Problem Solving
- Microsoft Office
- Microsoft Excel
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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