Customer Service Jobs in West Frankfort, IL
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Customer Service Representative, Overnights
- Murphysboro, IL (24 miles from West Frankfort, IL)
- 13 hours ago
- Murphysboro, IL (24 miles from West Frankfort, IL)
- 13 hours ago
Store 4701231: 923 N 14th St, Murphysboro, Illinois 62966 Availability - Shift/Days Overnight Shift Customer Service Representative We want you to join our team as a Customer Service Representative....
Customer Service Representative
- Carbondale, IL (19 miles from West Frankfort, IL)
- 1 day ago
- Carbondale, IL (19 miles from West Frankfort, IL)
- 1 day ago
Help at Home is hiring! We offer weekly pay between $18.00-$21.50 per hour ($18.50-$22.00/hr for Chicagoland area offices) and a generous incentive program - up to $10,000* in bonuses per year!...
Customer Service Representative
- Marion, IL (11 miles from West Frankfort, IL)
- 1 day ago
- Marion, IL (11 miles from West Frankfort, IL)
- 1 day ago
Requirements: Must have recent customer service/office experience, strong computer skills, must be energetic and possess great phone and customer service skills....
Customer Service Representative, PT Overnights
- Murphysboro, IL (24 miles from West Frankfort, IL)
- 1 day ago
- Murphysboro, IL (24 miles from West Frankfort, IL)
- 1 day ago
Store 4701357: 111 E Walnut St, Murphysboro, Illinois 62966 Availability - Shift/Days Part time Overnight Shift Customer Service Representative We want you to join our team as a Customer Service Representative...
Store 4701336: 1300 W Main St, West Frankfort, Illinois 62896 Availability - Shift/Days Part time Flexible Availability Customer Service Representative We want you to join our team as a Customer Service...
Cashier / Customer Service Associate - Harrisburg
- Harrisburg, IL (23 miles from West Frankfort, IL)
- 4 days ago
- Harrisburg, IL (23 miles from West Frankfort, IL)
- 4 days ago
For our entry-level customer service associates, there are AM, PM, and Overnight shifts available....
Customer Service Representative
- Carterville, IL (12 miles from West Frankfort, IL)
- 11 days ago
- Carterville, IL (12 miles from West Frankfort, IL)
- 11 days ago
General Summary As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers....
Part Time Customer Service Representative
- Carbondale, IL (19 miles from West Frankfort, IL)
- 90+ days ago
- Carbondale, IL (19 miles from West Frankfort, IL)
- 90+ days ago
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
Demographic Data for West Frankfort, IL
Moving to West Frankfort, IL? Find some basic demographic data about West Frankfort, IL below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job title
Salary for Customer Service Jobs in West Frankfort, IL
Highest Education Level
Customer Services in West Frankfort, IL offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Order Entry
- Quality Control Inspection
- Dispatching
- Call Center Experience
- One Call Resolution
- Payment Processing
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Relationship Management
- Long-Term Disability
- Wholesale
- Asset Protection
- Merchandising
- Customer Support
- Point-of-Sale System
- Complaint Resolution
- Wellness
- Customer Satisfaction
- Cashier Skills
- Scanning
- Reception
- Reimbursement
- Energetic
- Retail
- Customer Relations
- Military Background
- High School Diploma
- Driving
- Friendliness
- Flexibility
- Telephone Skills
- Sales
- Inventory Management
- Filing
- Multitasking
- Policy Development
- Microsoft Office
- Microsoft Excel
- Teamwork
- Problem Solving
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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