Customer Service Jobs in West Frankfort, IL
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Cashier / Customer Service Associate - Marion North and South
- Marion, IL (11 miles from West Frankfort, IL)
- 1 day ago
- Marion, IL (11 miles from West Frankfort, IL)
- 1 day ago
For our entry-level customer service associates, there are AM, PM, and Overnight shifts available....
Retail Customer Service Cashier
- Marion, IL (11 miles from West Frankfort, IL)
- 1 day ago
- Marion, IL (11 miles from West Frankfort, IL)
- 1 day ago
Job Functions : General customer service duties including, but not limited to, helping customers find items, answering questions about products and services, and addressing customer needs....
Customer Service Representative, Overnights
- Carbondale, IL (19 miles from West Frankfort, IL)
- 9 days ago
- Carbondale, IL (19 miles from West Frankfort, IL)
- 9 days ago
Store 4701592: 315 E Walnut St, Carbondale, Illinois 62901 Availability - Shift/Days Overnight Shift Customer Service Representative We want you to join our team as a Customer Service Representative...
Customer Service Representative, FT Overnights
- Benton, IL (8 miles from West Frankfort, IL)
- 10 days ago
- Benton, IL (8 miles from West Frankfort, IL)
- 10 days ago
Store 4701335: 920 W Main St, Benton, Illinois 62812 Availability - Shift/Days Full time Overnight Shift Customer Service Representative We want you to join our team as a Customer Service Representative...
Customer Service Representative - Join Fast
- Marion, IL (11 miles from West Frankfort, IL)
- 17 days ago
- Marion, IL (11 miles from West Frankfort, IL)
- 17 days ago
un Customer Service Representative - Join Fast compensation: Earn $60K - $120K per year Responsibilities: Handle Inquiries: Respond to customer questions and provide detailed information about our products...
Customer Service Representative, PT Open Availability
- Christopher, IL (9 miles from West Frankfort, IL)
- 20 days ago
- Christopher, IL (9 miles from West Frankfort, IL)
- 20 days ago
Store 4701351: 500 N Victor St, Christopher, Illinois 62822 Availability - Shift/Days Part time Flexible Availability Customer Service Representative We want you to join our team as a Customer Service...
Store 4701336: 1300 W Main St, West Frankfort, Illinois 62896 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...
Pharmacy Customer Service Associate
- Carbondale, IL (19 miles from West Frankfort, IL)
- 30+ days ago
- Carbondale, IL (19 miles from West Frankfort, IL)
- 30+ days ago
Basic Qualifications Must be fluent in reading, writing, and speaking English. (Except in Puerto Rico) Requires willingness to work flexible schedule, including evenings and weekend hours....
Cashier / Customer Service Associate - Harrisburg
- Harrisburg, IL (23 miles from West Frankfort, IL)
- 30+ days ago
- Harrisburg, IL (23 miles from West Frankfort, IL)
- 30+ days ago
For our entry-level customer service associates, there are AM, PM, and Overnight shifts available....
Retail Customer Service Associate
- Marion, IL (11 miles from West Frankfort, IL)
- 30+ days ago
- Marion, IL (11 miles from West Frankfort, IL)
- 30+ days ago
Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 2709 Walton Way, Marion, IL 62959...
Customer Service Representative
- Carterville, IL (12 miles from West Frankfort, IL)
- 45+ days ago
- Carterville, IL (12 miles from West Frankfort, IL)
- 45+ days ago
General Summary As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers....
Part Time Customer Service Representative
- Carbondale, IL (19 miles from West Frankfort, IL)
- 90+ days ago
- Carbondale, IL (19 miles from West Frankfort, IL)
- 90+ days ago
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
Demographic Data for West Frankfort, IL
Moving to West Frankfort, IL? Find some basic demographic data about West Frankfort, IL below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Jobs in West Frankfort, IL
Highest Education Level
Customer Services in West Frankfort, IL offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Order Entry
- Reading
- Call Center Experience
- One Call Resolution
- Payment Processing
- Claims
- Facility Management
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Long-Term Disability
- Wholesale
- Asset Protection
- Merchandising
- Point-of-Sale System
- Customer Support
- Complaint Resolution
- Wellness
- Cashier Skills
- Customer Satisfaction
- Forklift
- Reimbursement
- Scanning
- Energetic
- Retail
- Customer Relations
- Military Background
- High School Diploma
- Driving
- Friendliness
- Telephone Skills
- Flexibility
- Inventory Management
- Filing
- Sales
- Multitasking
- Policy Development
- Problem Solving
- Microsoft Office
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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