Customer Service Jobs in Wood Dale, IL
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Customer Service Representative
- Aurora, IL (19 miles from Wood Dale, IL)
- 60+ days ago
- Aurora, IL (19 miles from Wood Dale, IL)
- 60+ days ago
Quill is a valuable part of the Staples family of brands. Since 1956, Quill has held its position as a leader in office supplies. Acquired by Staples in 1998, Quill delivers the essential...
Customer Service Representative
- Chicago, IL (17 miles from Wood Dale, IL)
- moments ago
- Chicago, IL (17 miles from Wood Dale, IL)
- moments ago
About You: Education: Bachelor or university degree Experience: 1-3 years of customer service in a manufacturing industry Team Player great personality, excellent phone / communication skills both written...
Pharmacy Customer Service Associate
- Alsip, IL (23 miles from Wood Dale, IL)
- 1 hour ago
- Alsip, IL (23 miles from Wood Dale, IL)
- 1 hour ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Care Representative- Science (US)
- Chicago, IL (17 miles from Wood Dale, IL)
- 3 hours ago
- Chicago, IL (17 miles from Wood Dale, IL)
- 3 hours ago
goods....
Remote Work/19327/0e635c5b-efde-4626-8ad0-a38b083d334d.jpg&z=8&s=RTL&ih_t=5%2F28%2F2025+11%3A16%3A20+AM&utm_medium=internal%20referrer&utm_campaign=internal-ihire-resume-review&utm_content=ihire&utm_term=sf_serp_searchresults_position_5&dt=Desktop)
Customer Service Representative
- Geneva, IL (19 miles from Wood Dale, IL)
- 8 hours ago
- Geneva, IL (19 miles from Wood Dale, IL)
- 8 hours ago
General Summary The Customer Care Representative position provides essential facilitation and support to our customers through the order fulfillment process....
- Streamwood, IL (10 miles from Wood Dale, IL)
- 14 hours ago
- Streamwood, IL (10 miles from Wood Dale, IL)
- 14 hours ago
Other Customer Service duties include, but are not limited to: Providing excellent customer service by greeting customers, interacting with customers in person and on the phone Processing sales, loans...
Insurance Customer Service Representative - Wheaton, IL
- Wheaton, IL (10 miles from Wood Dale, IL)
- 14 hours ago
- Wheaton, IL (10 miles from Wood Dale, IL)
- 14 hours ago
Successful completion of Customer Service, Insurance and Membership training within 6 months of hire Education: High School Diploma or equivalent Work Experience: Provide a high level of customer-focused...
Customer Service Representative
- Streamwood, IL (10 miles from Wood Dale, IL)
- 14 hours ago
- Streamwood, IL (10 miles from Wood Dale, IL)
- 14 hours ago
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
Customer Service Representative
- Arlington Heights, IL (10 miles from Wood Dale, IL)
- 14 hours ago
- Arlington Heights, IL (10 miles from Wood Dale, IL)
- 14 hours ago
Minimum 5 years' experience as a Customer Service Representative or similar experience. Experience using CRM systems and other customer service tools....
Customer Service Representative, PT 1st Shift
- Lombard, IL (6 miles from Wood Dale, IL)
- 14 hours ago
- Lombard, IL (6 miles from Wood Dale, IL)
- 14 hours ago
Store 4706731: 600 W North Ave, Lombard, Illinois 60148 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...
- Darien, IL (15 miles from Wood Dale, IL)
- 14 hours ago
- Darien, IL (15 miles from Wood Dale, IL)
- 14 hours ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Agent - ORD (Part-time)
- Chicago, IL (17 miles from Wood Dale, IL)
- 1 day ago
- Chicago, IL (17 miles from Wood Dale, IL)
- 1 day ago
Learn more about becoming a Customer Service Agent and the FAQs: careers.southwestair.com/customer-service-agents....
Customer Service Associate - Temporary
- Naperville, IL (15 miles from Wood Dale, IL)
- 1 day ago
- Naperville, IL (15 miles from Wood Dale, IL)
- 1 day ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Insurance Customer Service Representative
- Elk Grove Village, IL (3 miles from Wood Dale, IL)
- 1 day ago
- Elk Grove Village, IL (3 miles from Wood Dale, IL)
- 1 day ago
service focus Proficient in Microsoft Office or similar systems, including spreadsheets, email, word processing, and presentation software Grow, with us: AssuredPartners is passionate about fueling...
Customer Service Representative - Commercial Lines
- Elgin, IL (13 miles from Wood Dale, IL)
- 1 day ago
- Elgin, IL (13 miles from Wood Dale, IL)
- 1 day ago
service focus Proficient in Microsoft Office or similar systems, including spreadsheets, email, word processing, and presentation software Grow, with us: AssuredPartners is passionate about fueling...
Demographic Data for Wood Dale, IL
Moving to Wood Dale, IL? Find some basic demographic data about Wood Dale, IL below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job title
Salary for Customer Service Jobs in Wood Dale, IL
Highest Education Level
Customer Services in Wood Dale, IL offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Order Entry
- Dispatching
- Reading
- Order Processing
- Call Center Experience
- One Call Resolution
- Payment Processing
- Claims
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Long-Term Disability
- Asset Protection
- Wholesale
- Merchandising
- Customer Support
- Cashier Skills
- Complaint Resolution
- Wellness
- Customer Satisfaction
- Scanning
- Reimbursement
- Energetic
- Retail
- Customer Relations
- Military Background
- High School Diploma
- Driving
- Friendliness
- Telephone Skills
- Flexibility
- Inventory Management
- Sales
- Policy Development
- Multitasking
- Problem Solving
- Microsoft Office
- Teamwork
- Microsoft Excel
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Related Career Advice Articles
Ace Your Retail Job Interview: Master These Common Retail Interview Questions
Read our guide to retail interview questions and answers so you can speak confidently about your interest in retail, dealing with difficult customers, multitasking, teamwork, and more.
Read article »
The Evolution of Retail: Employment Opportunities for 2017 & Beyond
If you're considering a retail career path, read this overview to learn more about how the rise of online shopping is impacting the retail industry as a whole.
Read article »
How a Seasonal Retail Job Can Boost Your Career
Discover how these six skills you learn in a seasonal retail role can set you up for success in the next step of your professional journey.
Read article »