Customer Service Jobs in Wood Dale, IL
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Customer Service Representative
- Naperville, IL (15 miles from Wood Dale, IL)
- 30+ days ago
- Naperville, IL (15 miles from Wood Dale, IL)
- 30+ days ago
service in a business-to-business environment Ability to work onsite in Lincolnshire for in person training during the first two weeks Able to work an 8-hour shift between 7:00 AM-6PM and in person...
- Summit Argo, IL (15 miles from Wood Dale, IL)
- 4 hours ago
- Summit Argo, IL (15 miles from Wood Dale, IL)
- 4 hours ago
Other Customer Service duties include, but are not limited to: Providing excellent customer service by greeting customers, interacting with customers in person and on the phone Processing sales, loans...
Pharmacy Customer Service Associate
- Willowbrook, IL (15 miles from Wood Dale, IL)
- 5 hours ago
- Willowbrook, IL (15 miles from Wood Dale, IL)
- 5 hours ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Associate - Temporary
- Bolingbrook, IL (19 miles from Wood Dale, IL)
- 5 hours ago
- Bolingbrook, IL (19 miles from Wood Dale, IL)
- 5 hours ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
/19301/e5c01222-7b25-41c4-94d6-f37904388cb2.png&z=8&s=RTL&ih_t=5%2F10%2F2025+2%3A21%3A19+AM&utm_medium=internal%20referrer&utm_campaign=internal-ihire-resume-review&utm_content=ihire&utm_term=sf_serp_searchresults_position_5&dt=Desktop)
Customer Service Representative - 7W Walter Payton Liver Center and GI Clinic (Weekends only)
- Chicago, IL (17 miles from Wood Dale, IL)
- 5 hours ago
- Chicago, IL (17 miles from Wood Dale, IL)
- 5 hours ago
Position Summary The Customer Service Representative performs customer service duties on an ongoing basis in an assigned nursing unit as well as assists in providing quality patient care and services...
Customer Service Representative
- Westmont, IL (11 miles from Wood Dale, IL)
- 9 hours ago
- Westmont, IL (11 miles from Wood Dale, IL)
- 9 hours ago
We are looking for a new team member to join us working as a Customer Service Representatives. In this role, you will be providing front desk duties to Health Department clients....
Customer Service Representative - Roselle, IL
- Roselle, IL (6 miles from Wood Dale, IL)
- 13 hours ago
- Roselle, IL (6 miles from Wood Dale, IL)
- 13 hours ago
Essential Functions: Answer incoming customer service tickets, phone calls, and Teams messages, courteously and consistently using established guidelines....
Customer Care Representative 1
- Naperville, IL (15 miles from Wood Dale, IL)
- 13 hours ago
- Naperville, IL (15 miles from Wood Dale, IL)
- 13 hours ago
service and field employee, and customers about available bill payment assistance resources. * Participate in public and company planned events, including customer-facing events, that help connect...
Customer Service Representative - Patient Registration
- Aurora, IL (19 miles from Wood Dale, IL)
- 15 hours ago
- Aurora, IL (19 miles from Wood Dale, IL)
- 15 hours ago
As our Customer Service Representative, youll work to help our patients check into the hospital....
Seasonal Customer Service Representative - Oakbrook Center
- Oak Brook, IL (11 miles from Wood Dale, IL)
- 18 hours ago
- Oak Brook, IL (11 miles from Wood Dale, IL)
- 18 hours ago
Job Description This job is a great fit for someone who is customer obsessed and loves to solve problems. A day in the life Assist customers with a variety of transactions through a seamless and...
Customer Service Representative - FS
- Chicago, IL (17 miles from Wood Dale, IL)
- 1 day ago
- Chicago, IL (17 miles from Wood Dale, IL)
- 1 day ago
Job Sum m ar y The Customer Service Representative Field Services (CSR-FS) position provides administrative support, customer service and maintenance solutions to residents and other stakeholders in...
Customer Service Representative
- River Forest, IL (9 miles from Wood Dale, IL)
- 1 day ago
- River Forest, IL (9 miles from Wood Dale, IL)
- 1 day ago
Store 4706790: 7201 W North Ave, River Forest, Illinois 60305 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...
Customer Service Representative
- Chicago, IL (17 miles from Wood Dale, IL)
- 1 day ago
- Chicago, IL (17 miles from Wood Dale, IL)
- 1 day ago
What youll need to succeed as a Customer Service Representative at XPO Minimum qualifications: 2 years of customer service experience Strong computer, typing and 10-key skills Experience with Microsoft...
Customer Service Representative
- Chicago, IL (17 miles from Wood Dale, IL)
- 1 day ago
- Chicago, IL (17 miles from Wood Dale, IL)
- 1 day ago
Minimum of 2 years of experience in a customer service or technical support role, preferably in a technology-related industry....
Customer Service Representative
- Lombard, IL (6 miles from Wood Dale, IL)
- 1 day ago
- Lombard, IL (6 miles from Wood Dale, IL)
- 1 day ago
Customer Service Representative Lombard, IL Type: Contract-to-Hire Category: Administrative Salary: 23.00 Per Hour Reference ID: 10044645 Shortcut: HYFNvY Job Title: Customer Service Representative...
Demographic Data for Wood Dale, IL
Moving to Wood Dale, IL? Find some basic demographic data about Wood Dale, IL below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job title
Salary for Customer Service Jobs in Wood Dale, IL
Highest Education Level
Customer Services in Wood Dale, IL offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Order Entry
- Dispatching
- Reading
- Order Processing
- Call Center Experience
- One Call Resolution
- Payment Processing
- Claims
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Long-Term Disability
- Wholesale
- Asset Protection
- Merchandising
- Customer Support
- Point-of-Sale System
- Wellness
- Complaint Resolution
- Cashier Skills
- Customer Satisfaction
- Reimbursement
- Scanning
- Energetic
- Retail
- Customer Relations
- Military Background
- High School Diploma
- Friendliness
- Driving
- Telephone Skills
- Flexibility
- Inventory Management
- Filing
- Sales
- Multitasking
- Policy Development
- Teamwork
- Problem Solving
- Microsoft Office
- Microsoft Excel
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Related Career Advice Articles
Ace Your Retail Job Interview: Master These Common Retail Interview Questions
Read our guide to retail interview questions and answers so you can speak confidently about your interest in retail, dealing with difficult customers, multitasking, teamwork, and more.
Read article »
The Evolution of Retail: Employment Opportunities for 2017 & Beyond
If you're considering a retail career path, read this overview to learn more about how the rise of online shopping is impacting the retail industry as a whole.
Read article »
How a Seasonal Retail Job Can Boost Your Career
Discover how these six skills you learn in a seasonal retail role can set you up for success in the next step of your professional journey.
Read article »