Customer Service Jobs in Berne, IN

Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.

Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.

1-4 of 4 Jobs

Customer Service Representative

  • Dunkirk, IN (23 miles from Berne, IN)
  • 45+ days ago
  • Dunkirk, IN (23 miles from Berne, IN)
  • 45+ days ago

General Summary As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers....

Customer Service Representative

  • Van Wert, OH (22 miles from Berne, IN)
  • 45+ days ago
  • Van Wert, OH (22 miles from Berne, IN)
  • 45+ days ago

Customer Service Representative Requisition ID: 42438 Job Location(s): Van Wert, OH, US Job Description Are you a Customer Service Professional who enjoys helping others?...

Customer Success Representative

  • Bluffton, IN (12 miles from Berne, IN)
  • 60+ days ago
  • Bluffton, IN (12 miles from Berne, IN)
  • 60+ days ago

Summary Objective The purpose of this position is to facilitate the collection of payments and communicates information to the public. This class works under close to general supervision according...

Customer Service Representative (Part-Time)

  • Markle, IN (23 miles from Berne, IN)
  • 60+ days ago
  • Markle, IN (23 miles from Berne, IN)
  • 60+ days ago

Overview Customer Service Representatives are responsible for assisting Dayton Freight customers with a variety of inquires including freight pickup requests, rate quotes or freight charges, hot shipments...

Demographic Data for Berne, IN

Moving to Berne, IN? Find some basic demographic data about Berne, IN below.


Local
National
8,022
189
Medium/Sm

Customer Service Online Courses and Training Opportunities

iHireRetail curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Customer Service
Customer service isn't limited to being polite to your customers - it's a pivotal factor of business operations that has a direct impact on how your company is viewed in the public eye let alone...
Customer Services
Customer service plays a critical role in today's business world. Just about every organization has realized how important customer service is and many have begun to find ways to evaluate and...

Title Synonyms

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Salary for Customer Service Jobs in Berne, IN

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireRetail research efforts.

Highest Education Level

Customer Services in Berne, IN offer the following education background
High School or GED
35.4%
Bachelor's Degree
25.0%
Associate's Degree
15.6%
Vocational Degree or Certification
12.0%
Master's Degree
5.3%
Some College
4.2%
Some High School
1.9%
Doctorate Degree
0.6%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Berne, IN
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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