Customer Service Jobs in Castleton, IN

Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.

Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.

1-15 of 73 Jobs

Bilingual Retail Customer Service Specialist (Spanish)

  • Zionsville, IN (12 miles from Castleton, IN)
  • 14 days ago
  • Zionsville, IN (12 miles from Castleton, IN)
  • 14 days ago

Customer Service Specialists are tasked with achieving excellent customer service, while consistently meeting the stores sales goals....

Client Relations Associate - Entry Level

  • Carmel, IN (7 miles from Castleton, IN)
  • 21 hours ago
  • Carmel, IN (7 miles from Castleton, IN)
  • 21 hours ago

service or client support is a plus, but not required...

Customer Service Representative

  • Indianapolis, IN (9 miles from Castleton, IN)
  • 1 day ago
  • Indianapolis, IN (9 miles from Castleton, IN)
  • 1 day ago

Key Responsibilities: Customer Service and Support: Provide high-quality customer service to house accounts and walk-in customers, ensuring their needs and inquiries are addressed promptly and efficiently...

Bilingual FHA Mortgage Servicing - Customer Service Representative

  • Indianapolis, IN (9 miles from Castleton, IN)
  • 1 day ago
  • Indianapolis, IN (9 miles from Castleton, IN)
  • 1 day ago

Service Representative, you will: Provide excellent customer service, answering a variety of calls and emails from the mortgage servicing industry and the public on FHA guidelines and procedures Use...

FHA Mortgage Origination - Customer Service Representative

  • Indianapolis, IN (9 miles from Castleton, IN)
  • 1 day ago
  • Indianapolis, IN (9 miles from Castleton, IN)
  • 1 day ago

Service Representative, you will: Provide excellent customer service, answering a variety of calls and emails from the lending industry and the public on FHA guidelines and procedures....

Bilingual FHA Mortgage Origination - Customer Service Representative

  • Indianapolis, IN (9 miles from Castleton, IN)
  • 1 day ago
  • Indianapolis, IN (9 miles from Castleton, IN)
  • 1 day ago

Service Representative, you will: Provide excellent customer service, answering a variety of calls and emails from the lending industry and the public on FHA guidelines and procedures....

Retail Customer Service Associate

  • Indianapolis, IN (9 miles from Castleton, IN)
  • 2 days ago
  • Indianapolis, IN (9 miles from Castleton, IN)
  • 2 days ago

This customer service focused team member is knowledgeable in all areas of the Store's business, including print, signs & graphics, and shipping....

Retail Customer Service

  • Lawrence, IN (4 miles from Castleton, IN)
  • 2 days ago
  • Lawrence, IN (4 miles from Castleton, IN)
  • 2 days ago

Other Customer Service duties include, but are not limited to: Providing excellent customer service by greeting customers, interacting with customers in person and on the phone Processing sales, loans...

Customer Service Representative - Patient Registration

  • Carmel, IN (7 miles from Castleton, IN)
  • 2 days ago
  • Carmel, IN (7 miles from Castleton, IN)
  • 2 days ago

As our Customer Service Representative, youll work to help our patients check into the hospital....

Customer Service Associate

  • Anderson, IN (21 miles from Castleton, IN)
  • 2 days ago
  • Anderson, IN (21 miles from Castleton, IN)
  • 2 days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Retail Customer Service II - (34-40 Hrs/wk)

  • Fishers, IN (12 miles from Castleton, IN)
  • 2 days ago
  • Fishers, IN (12 miles from Castleton, IN)
  • 2 days ago

The anticipated posting closing date is on or around 4/22/25 QUALIFICATIONS • 1 year sales or customer service experience preferred • High School Diploma or equivalent The starting rate/ salary for...

Customer Care Representative I

  • Indianapolis, IN (9 miles from Castleton, IN)
  • 3 days ago
  • Indianapolis, IN (9 miles from Castleton, IN)
  • 3 days ago

Researches and analyzes data to address operational challenges and customer service issues. Provides external and internal customers with requested information....

Customer Care Representative I - FEP

  • Indianapolis, IN (9 miles from Castleton, IN)
  • 3 days ago
  • Indianapolis, IN (9 miles from Castleton, IN)
  • 3 days ago

Minimum Requirements: Requires a HS diploma or equivalent and previous experience in an automated customer service environment; or any combination of education and experience which would provide an...

BMV Part-Time Customer Service Representative

  • Noblesville, IN (12 miles from Castleton, IN)
  • 3 days ago
  • Noblesville, IN (12 miles from Castleton, IN)
  • 3 days ago

In this role youll provide timely and accurate customer service....

Customer Service Representative

  • Fishers, IN (12 miles from Castleton, IN)
  • 3 days ago
  • Fishers, IN (12 miles from Castleton, IN)
  • 3 days ago

Store 4702313: 7788 E 96th St, Fishers, Indiana 46037 Availability - Shift/Days Full time Day Shift - Evenings - Overnight Shift Customer Service Representative We want you to join our team as a Customer...

Demographic Data for Castleton, IN

Moving to Castleton, IN? Find some basic demographic data about Castleton, IN below.


Local
National
6,785,528
149,918

Customer Service Online Courses and Training Opportunities

iHireRetail curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Customer service
None IBM SkillsBuild is a free education program focused on underrepresented communities that helps adult learners, high school and university students, and faculty develop valuable new skills and...
IT Customer Service
When people think about IT, or information technology departments, they might imagine workers typing away in front of the light of their computer screens with little outside interaction during...

Title Synonyms

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Salary for Customer Service Jobs in Castleton, IN

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireRetail research efforts.

Highest Education Level

Customer Services in Castleton, IN offer the following education background
High School or GED
35.4%
Bachelor's Degree
25.0%
Associate's Degree
15.6%
Vocational Degree or Certification
12.0%
Master's Degree
5.3%
Some College
4.2%
Some High School
1.9%
Doctorate Degree
0.6%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Castleton, IN
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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