Customer Service Jobs in Cicero, IN

Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.

Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.

1-15 of 23 Jobs

Bilingual Retail Customer Service Specialist (Spanish)

  • Zionsville, IN (16 miles from Cicero, IN)
  • 13 days ago
  • Zionsville, IN (16 miles from Cicero, IN)
  • 13 days ago

Customer Service Specialists are tasked with achieving excellent customer service, while consistently meeting the stores sales goals....

Retail Customer Service

  • Lawrence, IN (20 miles from Cicero, IN)
  • 1 day ago
  • Lawrence, IN (20 miles from Cicero, IN)
  • 1 day ago

Other Customer Service duties include, but are not limited to: Providing excellent customer service by greeting customers, interacting with customers in person and on the phone Processing sales, loans...

Customer Service Representative - Patient Registration

  • Carmel, IN (13 miles from Cicero, IN)
  • 1 day ago
  • Carmel, IN (13 miles from Cicero, IN)
  • 1 day ago

As our Customer Service Representative, youll work to help our patients check into the hospital....

Customer Service Associate

  • Anderson, IN (14 miles from Cicero, IN)
  • 1 day ago
  • Anderson, IN (14 miles from Cicero, IN)
  • 1 day ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Retail Customer Service II - (34-40 Hrs/wk)

  • Fishers, IN (18 miles from Cicero, IN)
  • 1 day ago
  • Fishers, IN (18 miles from Cicero, IN)
  • 1 day ago

The anticipated posting closing date is on or around 4/22/25 QUALIFICATIONS • 1 year sales or customer service experience preferred • High School Diploma or equivalent The starting rate/ salary for...

BMV Part-Time Customer Service Representative

  • Noblesville, IN (6 miles from Cicero, IN)
  • 2 days ago
  • Noblesville, IN (6 miles from Cicero, IN)
  • 2 days ago

In this role youll provide timely and accurate customer service....

Customer Service Representative

  • Fishers, IN (18 miles from Cicero, IN)
  • 2 days ago
  • Fishers, IN (18 miles from Cicero, IN)
  • 2 days ago

Store 4702313: 7788 E 96th St, Fishers, Indiana 46037 Availability - Shift/Days Full time Day Shift - Evenings - Overnight Shift Customer Service Representative We want you to join our team as a Customer...

Customer Service Representative Job Fishers, IN

  • Fishers, IN (18 miles from Cicero, IN)
  • 2 days ago
  • Fishers, IN (18 miles from Cicero, IN)
  • 2 days ago

Apply for FYZICALs Customer Service Representative job opening today!...

BMV Customer Service Representative

  • Indianapolis, IN (22 miles from Cicero, IN)
  • 3 days ago
  • Indianapolis, IN (22 miles from Cicero, IN)
  • 3 days ago

In this role youll provide timely and accurate customer service....

Customer Service Associate

  • Chesterfield, IN (23 miles from Cicero, IN)
  • 3 days ago
  • Chesterfield, IN (23 miles from Cicero, IN)
  • 3 days ago

Job Description Job Title: Customer Service Associate Location: Field Department: Store Operations Job Summary: The Customer Service Associate works in support of the store management team to facilitate...

Customer Service Representative Job

  • Fishers, IN (18 miles from Cicero, IN)
  • 4 days ago
  • Fishers, IN (18 miles from Cicero, IN)
  • 4 days ago

Apply for FYZICAL's Customer Service Representative job opening today!...

Customer Service Representative

  • Fishers, IN (18 miles from Cicero, IN)
  • 7 days ago
  • Fishers, IN (18 miles from Cicero, IN)
  • 7 days ago

What will you do as a Customer Service Representative?...

Customer Accounts Advisor

  • Lawrence, IN (20 miles from Cicero, IN)
  • 8 days ago
  • Lawrence, IN (20 miles from Cicero, IN)
  • 8 days ago

service experience preferred High School diploma or equivalent preferred Excellent interpersonal and communication skills High energy with the ability to effectively perform all functions of the store...

Pharmacy Customer Service Associate

  • Carmel, IN (13 miles from Cicero, IN)
  • 8 days ago
  • Carmel, IN (13 miles from Cicero, IN)
  • 8 days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Representative

  • Zionsville, IN (16 miles from Cicero, IN)
  • 10 days ago
  • Zionsville, IN (16 miles from Cicero, IN)
  • 10 days ago

We are looking to add a Customer Service Representative to our team at Zionsville County Kennel!...

Demographic Data for Cicero, IN

Moving to Cicero, IN? Find some basic demographic data about Cicero, IN below.


Local
National
7,316
159
Medium/Sm

Customer Service Online Courses and Training Opportunities

iHireRetail curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Customer Service
Studies have shown that it costs five times as much to attract a new customer as it does to keep an existing one. In a survey of customer retention, 44% of companies said that they focus their...
Customer Services
Customer service plays a critical role in today's business world. Just about every organization has realized how important customer service is and many have begun to find ways to evaluate and...

Title Synonyms

Users interested in this job title also searched for the following job title


Salary for Customer Service Jobs in Cicero, IN

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireRetail research efforts.

Highest Education Level

Customer Services in Cicero, IN offer the following education background
High School or GED
35.4%
Bachelor's Degree
25.0%
Associate's Degree
15.6%
Vocational Degree or Certification
12.0%
Master's Degree
5.3%
Some College
4.2%
Some High School
1.9%
Doctorate Degree
0.6%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Cicero, IN
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



Customer Service Related Career Advice Articles

two retail store workers holding a hiring sign
Ace Your Retail Job Interview: Master These Common Retail Interview Questions

Read our guide to retail interview questions and answers so you can speak confidently about your interest in retail, dealing with difficult customers, multitasking, teamwork, and more.

Read article »
Hardware store employee smiling next to merchandise
The Evolution of Retail: Employment Opportunities for 2017 & Beyond

If you're considering a retail career path, read this overview to learn more about how the rise of online shopping is impacting the retail industry as a whole.

Read article »
seasonal retail employee using an ipad
How a Seasonal Retail Job Can Boost Your Career

Discover how these six skills you learn in a seasonal retail role can set you up for success in the next step of your professional journey.

Read article »