Customer Service Jobs in Crown Point, IN
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
- Lake Station, IN (12 miles from Crown Point, IN)
- 15 hours ago
- Lake Station, IN (12 miles from Crown Point, IN)
- 15 hours ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Group Employee Benefit Lines Customer Service Agent, 1st Source Insurance, Merrillville, IN
- Merrillville, IN (5 miles from Crown Point, IN)
- 2 days ago
- Merrillville, IN (5 miles from Crown Point, IN)
- 2 days ago
POSITION SUMMARY Responsible for the day-to-day office administration and customer service. Services existing life & health accounts....
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Representative
- Gary, IN (13 miles from Crown Point, IN)
- 3 days ago
- Gary, IN (13 miles from Crown Point, IN)
- 3 days ago
The Opportunity: Now is your chance to help move America's freight as a Customer Service Representative (CSR) with Roehl Transport, a Forbes Magazine Best Mid-Sized Employer, and an ATA Presidents'...
Customer Service Representative
- University Park, IL (20 miles from Crown Point, IN)
- 4 days ago
- University Park, IL (20 miles from Crown Point, IN)
- 4 days ago
Role Overview: The Customer Service Representative will be responsible for providing exceptional customer service to distributors on various post-sales activities....
Pre-Licensed Customer Service Representative - Remote
- Gary, IN (13 miles from Crown Point, IN)
- 8 days ago
- Gary, IN (13 miles from Crown Point, IN)
- 8 days ago
Category :** **Customer Service/Support** **About TP** **Teleperformance is a global, digital business services company....
Remote WorkCustomer Service Representative
- Steger, IL (16 miles from Crown Point, IN)
- 9 days ago
- Steger, IL (16 miles from Crown Point, IN)
- 9 days ago
Store 4706751: 3507 Chicago Rd, Steger, Illinois 60475 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...
Customer Service Representative
- Harvey, IL (22 miles from Crown Point, IN)
- 9 days ago
- Harvey, IL (22 miles from Crown Point, IN)
- 9 days ago
Return to Job Search Customer Service Representative Are you a people person? Do you love helping others?...
Customer Service Associate - Valparaiso
- Valparaiso, IN (17 miles from Crown Point, IN)
- 10 days ago
- Valparaiso, IN (17 miles from Crown Point, IN)
- 10 days ago
Requirements for Success: High school diploma or GED equivalent. 1 year of customer service experience....
Pharmacy Customer Service Associate
- Saint John, IN (8 miles from Crown Point, IN)
- 15 days ago
- Saint John, IN (8 miles from Crown Point, IN)
- 15 days ago
Basic Qualifications Must be fluent in reading, writing, and speaking English. (Except in Puerto Rico) Requires willingness to work flexible schedule, including evenings and weekend hours....
Customer Service Representative, Envenings
- Monee, IL (24 miles from Crown Point, IN)
- 22 days ago
- Monee, IL (24 miles from Crown Point, IN)
- 22 days ago
Store 4706792: 25515 S Lagrange Rd, Monee, Illinois 60449 Availability - Shift/Days Evenings Shift Customer Service Representative We want you to join our team as a Customer Service Representative....
Customer Service Representative
- Merrillville, IN (5 miles from Crown Point, IN)
- 24 days ago
- Merrillville, IN (5 miles from Crown Point, IN)
- 24 days ago
Overview As a Customer Service Representative, youll build connections and offer a wide range of products and services to our diverse customer base....
Retail Customer Service Cashier
- South Holland, IL (19 miles from Crown Point, IN)
- 30+ days ago
- South Holland, IL (19 miles from Crown Point, IN)
- 30+ days ago
Job Functions : General customer service duties including, but not limited to, helping customers find items, answering questions about products and services, and addressing customer needs....
- Merrillville, IN (5 miles from Crown Point, IN)
- 30+ days ago
- Merrillville, IN (5 miles from Crown Point, IN)
- 30+ days ago
Other Customer Service duties include, but are not limited to: Providing excellent customer service by greeting customers, interacting with customers in person and on the phone Processing sales, loans...
Retail Customer Service Supervisor
- Valparaiso, IN (17 miles from Crown Point, IN)
- 45+ days ago
- Valparaiso, IN (17 miles from Crown Point, IN)
- 45+ days ago
Retail Customer Service Supervisor (Key Holder) About Life at PetSmart At PetSmart, we’re more than just a company obsessed with pets ; we’re obsessed with our people too....
Demographic Data for Crown Point, IN
Moving to Crown Point, IN? Find some basic demographic data about Crown Point, IN below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job title
Salary for Customer Service Jobs in Crown Point, IN
Highest Education Level
Customer Services in Crown Point, IN offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Order Entry
- Reading
- Order Processing
- Call Center Experience
- One Call Resolution
- Payment Processing
- Claims
- Facility Management
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Long-Term Disability
- Associates
- Asset Protection
- Merchandising
- Point-of-Sale System
- Customer Support
- Complaint Resolution
- Wellness
- Cashier Skills
- Customer Satisfaction
- Forklift
- Reimbursement
- Scanning
- Energetic
- Retail
- Customer Relations
- Military Background
- High School Diploma
- Driving
- Friendliness
- Telephone Skills
- Inventory Management
- Filing
- Sales
- Multitasking
- Policy Development
- Problem Solving
- Microsoft Office
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Related Career Advice Articles
Ace Your Retail Job Interview: Master These Common Retail Interview Questions
Read our guide to retail interview questions and answers so you can speak confidently about your interest in retail, dealing with difficult customers, multitasking, teamwork, and more.
Read article »
The Evolution of Retail: Employment Opportunities for 2017 & Beyond
If you're considering a retail career path, read this overview to learn more about how the rise of online shopping is impacting the retail industry as a whole.
Read article »
How a Seasonal Retail Job Can Boost Your Career
Discover how these six skills you learn in a seasonal retail role can set you up for success in the next step of your professional journey.
Read article »