Customer Service Jobs in Danville, IN

Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.

Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.

1-15 of 67 Jobs

Bilingual Retail Customer Service Specialist (Spanish)

  • Zionsville, IN (20 miles from Danville, IN)
  • 16 days ago
  • Zionsville, IN (20 miles from Danville, IN)
  • 16 days ago

Customer Service Specialists are tasked with achieving excellent customer service, while consistently meeting the stores sales goals....

Retail Customer Service Manager-Part Time Evenings

  • Indianapolis, IN (23 miles from Danville, IN)
  • 1 hour ago
  • Indianapolis, IN (23 miles from Danville, IN)
  • 1 hour ago

Deliver friendly customer service....

Customer Service Representative

  • Indianapolis, IN (23 miles from Danville, IN)
  • 2 hours ago
  • Indianapolis, IN (23 miles from Danville, IN)
  • 2 hours ago

Service Center Indianapolis - South JOB SUMMARY Caliber Collision has an immediate job opening for a Customer Service Representative to perform all-purpose duties, which may include, but not limited...

Customer Accounts Advisor

  • New Augusta, IN (19 miles from Danville, IN)
  • 1 day ago
  • New Augusta, IN (19 miles from Danville, IN)
  • 1 day ago

service experience preferred High School diploma or equivalent preferred Excellent interpersonal and communication skills High energy with the ability to effectively perform all functions of the store...

Client Relations Associate - Entry Level

  • Carmel, IN (24 miles from Danville, IN)
  • 2 days ago
  • Carmel, IN (24 miles from Danville, IN)
  • 2 days ago

service or client support is a plus, but not required...

Customer Service Representative

  • Indianapolis, IN (23 miles from Danville, IN)
  • 2 days ago
  • Indianapolis, IN (23 miles from Danville, IN)
  • 2 days ago

Key Responsibilities: Customer Service and Support: Provide high-quality customer service to house accounts and walk-in customers, ensuring their needs and inquiries are addressed promptly and efficiently...

Bilingual FHA Mortgage Servicing - Customer Service Representative

  • Indianapolis, IN (23 miles from Danville, IN)
  • 3 days ago
  • Indianapolis, IN (23 miles from Danville, IN)
  • 3 days ago

Service Representative, you will: Provide excellent customer service, answering a variety of calls and emails from the mortgage servicing industry and the public on FHA guidelines and procedures Use...

FHA Mortgage Origination - Customer Service Representative

  • Indianapolis, IN (23 miles from Danville, IN)
  • 3 days ago
  • Indianapolis, IN (23 miles from Danville, IN)
  • 3 days ago

Service Representative, you will: Provide excellent customer service, answering a variety of calls and emails from the lending industry and the public on FHA guidelines and procedures....

Bilingual FHA Mortgage Origination - Customer Service Representative

  • Indianapolis, IN (23 miles from Danville, IN)
  • 3 days ago
  • Indianapolis, IN (23 miles from Danville, IN)
  • 3 days ago

Service Representative, you will: Provide excellent customer service, answering a variety of calls and emails from the lending industry and the public on FHA guidelines and procedures....

Retail Customer Service Associate

  • Indianapolis, IN (23 miles from Danville, IN)
  • 3 days ago
  • Indianapolis, IN (23 miles from Danville, IN)
  • 3 days ago

This customer service focused team member is knowledgeable in all areas of the Store's business, including print, signs & graphics, and shipping....

Customer Service Representative - Patient Registration

  • Carmel, IN (24 miles from Danville, IN)
  • 3 days ago
  • Carmel, IN (24 miles from Danville, IN)
  • 3 days ago

As our Customer Service Representative, youll work to help our patients check into the hospital....

Customer Care Representative I

  • Indianapolis, IN (23 miles from Danville, IN)
  • 4 days ago
  • Indianapolis, IN (23 miles from Danville, IN)
  • 4 days ago

Researches and analyzes data to address operational challenges and customer service issues. Provides external and internal customers with requested information....

Customer Care Representative I - FEP

  • Indianapolis, IN (23 miles from Danville, IN)
  • 4 days ago
  • Indianapolis, IN (23 miles from Danville, IN)
  • 4 days ago

Minimum Requirements: Requires a HS diploma or equivalent and previous experience in an automated customer service environment; or any combination of education and experience which would provide an...

Experienced Veterinary Client Service Representative

  • Indianapolis, IN (23 miles from Danville, IN)
  • 5 days ago
  • Indianapolis, IN (23 miles from Danville, IN)
  • 5 days ago

Experienced Veterinary Client Service Representative Indianapolis, IN Customer Service Representative Facility: Noah's Animal Hospital North About the Position Full time position, must be available...

Customer Service Associate

  • Lebanon, IN (19 miles from Danville, IN)
  • 5 days ago
  • Lebanon, IN (19 miles from Danville, IN)
  • 5 days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Demographic Data for Danville, IN

Moving to Danville, IN? Find some basic demographic data about Danville, IN below.


Local
National
16,448
341
Medium/Sm

Customer Service Online Courses and Training Opportunities

iHireRetail curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Customer Services
Customer service plays a critical role in today's business world. Just about every organization has realized how important customer service is and many have begun to find ways to evaluate and...
Customer Service
Studies have shown that it costs five times as much to attract a new customer as it does to keep an existing one. In a survey of customer retention, 44% of companies said that they focus their...

Title Synonyms

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Salary for Customer Service Jobs in Danville, IN

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireRetail research efforts.

Highest Education Level

Customer Services in Danville, IN offer the following education background
High School or GED
35.4%
Bachelor's Degree
25.0%
Associate's Degree
15.6%
Vocational Degree or Certification
12.0%
Master's Degree
5.3%
Some College
4.2%
Some High School
1.9%
Doctorate Degree
0.6%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Danville, IN
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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