Customer Service Jobs in Dyer, IN

Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.

Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.

1-15 of 43 Jobs

Retail Customer Service Cashier

  • Demotte, IN (22 miles from Dyer, IN)
  • 2 hours ago
  • Demotte, IN (22 miles from Dyer, IN)
  • 2 hours ago

Job Functions : General customer service duties including, but not limited to, helping customers find items, answering questions about products and services, and addressing customer needs....

Customer Service Associate

  • Orland Park, IL (20 miles from Dyer, IN)
  • 23 hours ago
  • Orland Park, IL (20 miles from Dyer, IN)
  • 23 hours ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Group Employee Benefit Lines Customer Service Agent, 1st Source Insurance, Merrillville, IN

  • Merrillville, IN (9 miles from Dyer, IN)
  • 3 days ago
  • Merrillville, IN (9 miles from Dyer, IN)
  • 3 days ago

POSITION SUMMARY Responsible for the day-to-day office administration and customer service. Services existing life & health accounts....

Customer Service Associate - Temporary

  • Crown Point, IN (10 miles from Dyer, IN)
  • 3 days ago
  • Crown Point, IN (10 miles from Dyer, IN)
  • 3 days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Client Service Representative

  • Frankfort, IL (17 miles from Dyer, IN)
  • 3 days ago
  • Frankfort, IL (17 miles from Dyer, IN)
  • 3 days ago

A Client Service Representative position is a key customer service position within the company....

Customer Service Representative

  • Gary, IN (12 miles from Dyer, IN)
  • 4 days ago
  • Gary, IN (12 miles from Dyer, IN)
  • 4 days ago

The Opportunity: Now is your chance to help move America's freight as a Customer Service Representative (CSR) with Roehl Transport, a Forbes Magazine Best Mid-Sized Employer, and an ATA Presidents'...

Pharmacy Customer Service Associate

  • Worth, IL (21 miles from Dyer, IN)
  • 5 days ago
  • Worth, IL (21 miles from Dyer, IN)
  • 5 days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Representative

  • University Park, IL (10 miles from Dyer, IN)
  • 5 days ago
  • University Park, IL (10 miles from Dyer, IN)
  • 5 days ago

Role Overview: The Customer Service Representative will be responsible for providing exceptional customer service to distributors on various post-sales activities....

Aggregates Customer Service Representative

  • Mokena, IL (20 miles from Dyer, IN)
  • 7 days ago
  • Mokena, IL (20 miles from Dyer, IN)
  • 7 days ago

Overview Join Our Team as an Aggregates Customer Service Representative!...

Pre-Licensed Customer Service Representative - Remote

  • Gary, IN (12 miles from Dyer, IN)
  • 9 days ago
  • Gary, IN (12 miles from Dyer, IN)
  • 9 days ago

Category :** **Customer Service/Support** **About TP** **Teleperformance is a global, digital business services company....

Remote Work

Customer Service Representative

  • Bridgeview, IL (24 miles from Dyer, IN)
  • 10 days ago
  • Bridgeview, IL (24 miles from Dyer, IN)
  • 10 days ago

Store 4706799: 7060 S Harlem Ave, Bridgeview, Illinois 60455 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...

Customer Service Representative, Overnights

  • Orland Hills, IL (15 miles from Dyer, IN)
  • 10 days ago
  • Orland Hills, IL (15 miles from Dyer, IN)
  • 10 days ago

Store 4706794: 16707 Lagrange Rd, Orland Hills, Illinois 60487 Availability - Shift/Days Full time Overnight Shift Customer Service Representative We want you to join our team as a Customer Service...

Customer Service Representative, Afternoon

  • Orland Hills, IL (15 miles from Dyer, IN)
  • 10 days ago
  • Orland Hills, IL (15 miles from Dyer, IN)
  • 10 days ago

Store 4706794: 16707 Lagrange Rd, Orland Hills, Illinois 60487 Availability - Shift/Days Full time Evenings Shift Customer Service Representative We want you to join our team as a Customer Service Representative...

Customer Service Representative, Mornings

  • Orland Hills, IL (15 miles from Dyer, IN)
  • 10 days ago
  • Orland Hills, IL (15 miles from Dyer, IN)
  • 10 days ago

Store 4706794: 16707 Lagrange Rd, Orland Hills, Illinois 60487 Availability - Shift/Days Full time Day Shift - All Days Customer Service Representative We want you to join our team as a Customer Service...

Customer Service Representative, Overngihts

  • Tinley Park, IL (18 miles from Dyer, IN)
  • 10 days ago
  • Tinley Park, IL (18 miles from Dyer, IN)
  • 10 days ago

Store 4706757: 8401 159th St, Tinley Park, Illinois 60477 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...

Demographic Data for Dyer, IN

Moving to Dyer, IN? Find some basic demographic data about Dyer, IN below.


Local
National
22,431
452
Medium

Customer Service Online Courses and Training Opportunities

iHireRetail curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Customer Service & Support For Customer Service Executives
Who is this course for? - This Customer Service training is for aspiring and existing Customer Service executives who want to learn what is Customer Service and how to be a good Customer Service...
Customer service
None IBM SkillsBuild is a free education program focused on underrepresented communities that helps adult learners, high school and university students, and faculty develop valuable new skills and...

Title Synonyms

Users interested in this job title also searched for the following job title


Salary for Customer Service Jobs in Dyer, IN

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireRetail research efforts.

Highest Education Level

Customer Services in Dyer, IN offer the following education background
High School or GED
35.4%
Bachelor's Degree
25.0%
Associate's Degree
15.6%
Vocational Degree or Certification
12.0%
Master's Degree
5.3%
Some College
4.2%
Some High School
1.9%
Doctorate Degree
0.6%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Dyer, IN
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



Customer Service Related Career Advice Articles

two retail store workers holding a hiring sign
Ace Your Retail Job Interview: Master These Common Retail Interview Questions

Read our guide to retail interview questions and answers so you can speak confidently about your interest in retail, dealing with difficult customers, multitasking, teamwork, and more.

Read article »
Hardware store employee smiling next to merchandise
The Evolution of Retail: Employment Opportunities for 2017 & Beyond

If you're considering a retail career path, read this overview to learn more about how the rise of online shopping is impacting the retail industry as a whole.

Read article »
seasonal retail employee using an ipad
How a Seasonal Retail Job Can Boost Your Career

Discover how these six skills you learn in a seasonal retail role can set you up for success in the next step of your professional journey.

Read article »