Customer Service Jobs in Fort Wayne, IN
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Job Description The Customer Service Representative will provide exceptional customer service, answer inquiries, process payments and other sale day activities....
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
BMV Part-Time Customer Service Representative
- New Haven, IN (8 miles from Fort Wayne, IN)
- 5 days ago
- New Haven, IN (8 miles from Fort Wayne, IN)
- 5 days ago
In this role youll provide timely and accurate customer service....
Pre-Licensed Customer Service Representative - Remote
- Fort Wayne, IN
- 5 days ago
- Fort Wayne, IN
- 5 days ago
Category :** **Customer Service/Support** **About TP** **Teleperformance is a global, digital business services company....
Remote WorkJob Details Job Location: Fort Wayne, IN - FT WAYNE, IN Education Level: Not Specified Salary Range: Undisclosed Job Shift: Day Description Customer Service Representative Customer Service Representative...
On-Site Customer Service Representative - Fort Wayne, IN
- Fort Wayne, IN
- 7 days ago
- Fort Wayne, IN
- 7 days ago
Job Summary: The Customer Service Representative (CSR) answers inbound calls from members and providers, inputs data, and provides a high level of customer service always extending courtesy and professionalism...
provide superior customer service while processing a large volume of product and service questions; maintain customer records....
Understands operational procedures and deters acts of dishonesty within established customer service guidelines....
BMV Customer Service Representative
- New Haven, IN (8 miles from Fort Wayne, IN)
- 9 days ago
- New Haven, IN (8 miles from Fort Wayne, IN)
- 9 days ago
In this role youll provide timely and accurate customer service....
Preferred: 1 year in an auto body or similar work environment including previous customer service experience....
Customer Service Representative Lead
- Hicksville, OH (24 miles from Fort Wayne, IN)
- 12 days ago
- Hicksville, OH (24 miles from Fort Wayne, IN)
- 12 days ago
Charged with ensuring excellent customer service and operational expectations are met regarding all Customer Service Representative (CSR) related matters....
Code : 25080-1 Location : TREASURER COLLECTOR Group : MUNICIPAL Details : Position Information
TEKsystems Customer Service Representative in Fort Wayne , Indiana Schedule: Mon-Fri, 8am-5pm (1-hour lunch break) Training: Hands-on training with management for approximately one month....
Positive, upbeat personality aligned with Oberlin Marketing's commitment to exceptional customer service....
At PTSolutions, we are looking to add to our growing team of Customer Service Representatives....
Demographic Data for Fort Wayne, IN
Moving to Fort Wayne, IN? Find some basic demographic data about Fort Wayne, IN below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Jobs in Fort Wayne, IN
Highest Education Level
Customer Services in Fort Wayne, IN offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Order Entry
- Reading
- Order Processing
- Call Center Experience
- One Call Resolution
- Payment Processing
- Claims
- Facility Management
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Long-Term Disability
- Associates
- Asset Protection
- Merchandising
- Point-of-Sale System
- Customer Support
- Complaint Resolution
- Cashier Skills
- Wellness
- Customer Satisfaction
- Forklift
- Reimbursement
- Scanning
- Energetic
- Retail
- Customer Relations
- Military Background
- High School Diploma
- Driving
- Friendliness
- Telephone Skills
- Inventory Management
- Filing
- Sales
- Multitasking
- Policy Development
- Problem Solving
- Microsoft Office
- Microsoft Excel
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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