Customer Service Jobs in Franklin, IN
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Licensed P&C Customer Service Representative
- Liberty Mutual Insurance
- Indianapolis, IN (20 miles from Franklin, IN)
- 16 hours ago
- Liberty Mutual Insurance
- Indianapolis, IN (20 miles from Franklin, IN)
- 16 hours ago
Qualifications Associates degree and 1+ year Insurance experience preferred. 3-5 years related Customer Service experience is required....
Remote WorkCustomer Service Representative - PT
- Indianapolis, IN (20 miles from Franklin, IN)
- 23 days ago
- Indianapolis, IN (20 miles from Franklin, IN)
- 23 days ago
service....
Express is now working with a local aerospace solutions provider to help them find their next Customer Service Representative....
Customer Service Representative Indiana - Hybrid - McLaren Careers
- Indianapolis, IN (20 miles from Franklin, IN)
- 2 days ago
- Indianapolis, IN (20 miles from Franklin, IN)
- 2 days ago
We are looking for a Customer Service Representative, to join us in leading our organization forward....
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Customer Service Representative - R-35164
- Indianapolis, IN (20 miles from Franklin, IN)
- 2 days ago
- Indianapolis, IN (20 miles from Franklin, IN)
- 2 days ago
Oversee breakroom supplies for guests and employees.Qualifications:* 2 years' customer service experience.* Strong customer service skills with a passion for helping others.* Ability to work collaboratively...
Customer Service Representative
- Indianapolis, IN (20 miles from Franklin, IN)
- 2 days ago
- Indianapolis, IN (20 miles from Franklin, IN)
- 2 days ago
Requisition I D : 887614 Position : Full-Time Total Rewards: Benefits/Incentive Information If youve worn a pair of glasses, weve already met. We are a global leader in the design, manufacture,...
Retail- Customer Service Manager(Full Time)
- Indianapolis, IN (20 miles from Franklin, IN)
- 3 days ago
- Indianapolis, IN (20 miles from Franklin, IN)
- 3 days ago
Deliver friendly customer service....
BMV Customer Service Representative
- Martinsville, IN (21 miles from Franklin, IN)
- 3 days ago
- Martinsville, IN (21 miles from Franklin, IN)
- 3 days ago
In this role youll provide timely and accurate customer service....
Promotional Customer Service Representative - Entry Level
- Indianapolis, IN (20 miles from Franklin, IN)
- 4 days ago
- Indianapolis, IN (20 miles from Franklin, IN)
- 4 days ago
We are a top-rated Event Promotions Firm known for delivering outstanding customer service and innovative event experiences....
Customer Service Representative Indiana - Hybrid
- Indianapolis, IN (20 miles from Franklin, IN)
- 4 days ago
- Indianapolis, IN (20 miles from Franklin, IN)
- 4 days ago
We are looking for a Customer Service Representative, to join us in leading our organization forward....
AP Customer Service Representative
- Indianapolis, IN (20 miles from Franklin, IN)
- 4 days ago
- Indianapolis, IN (20 miles from Franklin, IN)
- 4 days ago
Responsibilities Perform a variety of customer service functions. Handle customer service inquiries and problems. Provide orientation and education for various types of equipment to customers....
BMV Intermittent Customer Service Representative
- Indianapolis, IN (20 miles from Franklin, IN)
- 4 days ago
- Indianapolis, IN (20 miles from Franklin, IN)
- 4 days ago
In this role youll provide timely and accurate customer service....
Customer Service Representative
- Indianapolis, IN (20 miles from Franklin, IN)
- 5 days ago
- Indianapolis, IN (20 miles from Franklin, IN)
- 5 days ago
Preferably, all calls will be responded to and/or returned within the business day. + Maintain departmental standard of answering and resolving inbound customer service daily + Maintain Customer Service...
- Lawrence, IN (24 miles from Franklin, IN)
- 5 days ago
- Lawrence, IN (24 miles from Franklin, IN)
- 5 days ago
Other Customer Service duties include, but are not limited to: Providing excellent customer service by greeting customers, interacting with customers in person and on the phone Processing sales, loans...
- Plainfield, IN (23 miles from Franklin, IN)
- 5 days ago
- Plainfield, IN (23 miles from Franklin, IN)
- 5 days ago
The Customer Service Associate is critical in ensuring we meet that goal....
Demographic Data for Franklin, IN
Moving to Franklin, IN? Find some basic demographic data about Franklin, IN below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job title
Salary for Customer Service Jobs in Franklin, IN
Highest Education Level
Customer Services in Franklin, IN offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Order Entry
- Dispatching
- Reading
- Order Processing
- Call Center Experience
- One Call Resolution
- Payment Processing
- Claims
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Long-Term Disability
- Asset Protection
- Wholesale
- Merchandising
- Customer Support
- Cashier Skills
- Complaint Resolution
- Wellness
- Customer Satisfaction
- Scanning
- Reimbursement
- Energetic
- Retail
- Customer Relations
- Military Background
- High School Diploma
- Driving
- Friendliness
- Telephone Skills
- Flexibility
- Inventory Management
- Sales
- Policy Development
- Multitasking
- Problem Solving
- Microsoft Office
- Teamwork
- Microsoft Excel
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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