Customer Service Jobs in Goshen, IN
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
14234 Seasonal Customer Service Associate 18+
- Granger, IN (18 miles from Goshen, IN)
- 21 hours ago
- Granger, IN (18 miles from Goshen, IN)
- 21 hours ago
Customer Service Associate - Seasonal Position Purpose: The Seasonal Customer Service Associate is responsible for delivering exceptional customer service, processing sales efficiently, and supporting...
- Warsaw, IN (24 miles from Goshen, IN)
- 1 day ago
- Warsaw, IN (24 miles from Goshen, IN)
- 1 day ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Pharmacy Customer Service Associate
- South Bend, IN (21 miles from Goshen, IN)
- 2 days ago
- South Bend, IN (21 miles from Goshen, IN)
- 2 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Seasonal Grill Customer Service Associate
- Granger, IN (18 miles from Goshen, IN)
- 2 days ago
- Granger, IN (18 miles from Goshen, IN)
- 2 days ago
High school diploma or GED Able to communicate professionally with customers and team members Skilled at providing prompt, friendly and attentive customer service Willing to learn on the job and complete...
Customer Service Associate - Temporary
- South Bend, IN (21 miles from Goshen, IN)
- 2 days ago
- South Bend, IN (21 miles from Goshen, IN)
- 2 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Representative II
- South Bend, IN (21 miles from Goshen, IN)
- 5 days ago
- South Bend, IN (21 miles from Goshen, IN)
- 5 days ago
The Customer Service Representative II may provide guidance to less experienced Customer Service Representatives or may support specific customer(s)....
Warranty/ Customer Service Representative
- Elkhart, IN (12 miles from Goshen, IN)
- 6 days ago
- Elkhart, IN (12 miles from Goshen, IN)
- 6 days ago
Provide Customer Service to both Dealer and Retail base (via phone/email). Provide Production Support and help with Problem Resolution. Develop Troubleshooting documents....
Customer Service Representative
- South Bend, IN (21 miles from Goshen, IN)
- 9 days ago
- South Bend, IN (21 miles from Goshen, IN)
- 9 days ago
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
Teller (Client Service Representative), Dunlap Banking Center, Elkhart, IN
- Elkhart, IN (12 miles from Goshen, IN)
- 14 days ago
- Elkhart, IN (12 miles from Goshen, IN)
- 14 days ago
Consistently delivers exceptional customer service to each and every client. Follows established Bank policies, procedures and guidelines....
Retail Customer Service Supervisor
- Elkhart, IN (12 miles from Goshen, IN)
- 14 days ago
- Elkhart, IN (12 miles from Goshen, IN)
- 14 days ago
Retail Customer Service Supervisor (Key Holder) About Life at PetSmart At PetSmart, we’re more than just a company obsessed with pets ; we’re obsessed with our people too....
Retail Customer Service Cashier
- Lapaz, IN (24 miles from Goshen, IN)
- 17 days ago
- Lapaz, IN (24 miles from Goshen, IN)
- 17 days ago
Job Functions : General customer service duties including, but not limited to, helping customers find items, answering questions about products and services, and addressing customer needs....
Food Service Customer Service Associate (Cashier & Food Prep Cook)
- South Bend, IN (21 miles from Goshen, IN)
- 17 days ago
- South Bend, IN (21 miles from Goshen, IN)
- 17 days ago
Food Service Customer Service Associate (Cashier & Food Prep Cook) South Bend Community School Corp *Multiple SBCSC Locations - South Bend, Indiana This job is also posted in South Bend Community School...
16795 Seasonal Customer Service Associate
- South Bend, IN (21 miles from Goshen, IN)
- 19 days ago
- South Bend, IN (21 miles from Goshen, IN)
- 19 days ago
Customer Service Associate – Seasonal Position Purpose: The Seasonal Customer Service Associate is responsible for delivering exceptional customer service, processing sales efficiently, and supporting...
Amazon Locker+ Customer Service Associate
- Mishawaka, IN (15 miles from Goshen, IN)
- 23 days ago
- Mishawaka, IN (15 miles from Goshen, IN)
- 23 days ago
Amazon Locker+ Customer Service Associate Job Overview Youre on your way to joining the dedicated team at Amazon that makes the return and pickup of packages convenient for our customers at our Locker...
Retail Customer Service Associate
- South Bend, IN (21 miles from Goshen, IN)
- 30+ days ago
- South Bend, IN (21 miles from Goshen, IN)
- 30+ days ago
This customer service focused team member is knowledgeable in all areas of the Store's business, including print, signs & graphics, and shipping....
Demographic Data for Goshen, IN
Moving to Goshen, IN? Find some basic demographic data about Goshen, IN below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job title
Salary for Customer Service Jobs in Goshen, IN
Highest Education Level
Customer Services in Goshen, IN offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Order Entry
- Quality Control Inspection
- Dispatching
- Call Center Experience
- One Call Resolution
- Payment Processing
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Relationship Management
- Long-Term Disability
- Wholesale
- Asset Protection
- Merchandising
- Customer Support
- Point-of-Sale System
- Complaint Resolution
- Wellness
- Customer Satisfaction
- Cashier Skills
- Scanning
- Reimbursement
- Reception
- Energetic
- Retail
- Customer Relations
- Military Background
- High School Diploma
- Driving
- Friendliness
- Flexibility
- Telephone Skills
- Sales
- Inventory Management
- Filing
- Multitasking
- Policy Development
- Microsoft Office
- Microsoft Excel
- Teamwork
- Problem Solving
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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