Customer Service Jobs in Hammond, IN

Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.

Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.

1-15 of 107 Jobs

Customer Service Associate - Temporary

  • Palos Park, IL (19 miles from Hammond, IN)
  • 9 hours ago
  • Palos Park, IL (19 miles from Hammond, IN)
  • 9 hours ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Representative

  • Chicago, IL (19 miles from Hammond, IN)
  • 11 hours ago
  • Chicago, IL (19 miles from Hammond, IN)
  • 11 hours ago

Help at Home is hiring! We offer weekly pay between $18.50 and $22.00 per hour and a generous cash incentive program - up to $10,000* in bonuses per year! Help at Home is the nation's leading...

Customer Service Agent - A1409875CHI-4658

  • Chicago, IL (19 miles from Hammond, IN)
  • 17 hours ago
  • Chicago, IL (19 miles from Hammond, IN)
  • 17 hours ago

at Beacon Hill Solutions Group, LLC in Chicago, Illinois, United States Job Description Our client, a financial services company, is looking for a detail oriented and customer focused Customer Service...

Customer Service Associate

  • Orland Park, IL (17 miles from Hammond, IN)
  • 19 hours ago
  • Orland Park, IL (17 miles from Hammond, IN)
  • 19 hours ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Bilingual Customer Service Representative

  • Chicago, IL (19 miles from Hammond, IN)
  • 20 hours ago
  • Chicago, IL (19 miles from Hammond, IN)
  • 20 hours ago

Clarity Partners is seeking a Bilingual Customer Service Representative local to Chicago, IL with a demonstrated understanding of service center support processes and procedures....

Customer Service Associate - Nights/Weekends

  • Chicago, IL (19 miles from Hammond, IN)
  • 21 hours ago
  • Chicago, IL (19 miles from Hammond, IN)
  • 21 hours ago

As the name suggests, your main priority is to provide great customer service....

Bilingual Customer Service Representative

  • Chicago, IL (19 miles from Hammond, IN)
  • 1 day ago
  • Chicago, IL (19 miles from Hammond, IN)
  • 1 day ago

Apply to be a Bilingual Customer Service Representative today!...

Pharmacy Customer Service Associate

  • Oak Lawn, IL (14 miles from Hammond, IN)
  • 1 day ago
  • Oak Lawn, IL (14 miles from Hammond, IN)
  • 1 day ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Retail Customer Service Cashier

  • Gary, IN (8 miles from Hammond, IN)
  • 1 day ago
  • Gary, IN (8 miles from Hammond, IN)
  • 1 day ago

Job Functions : General customer service duties including, but not limited to, helping customers find items, answering questions about products and services, and addressing customer needs....

Customer Service Representative

  • Monee, IL (22 miles from Hammond, IN)
  • 1 day ago
  • Monee, IL (22 miles from Hammond, IN)
  • 1 day ago

Store 4706792: 25515 S Lagrange Rd, Monee, Illinois 60449 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...

Customer Service Representative, Overnight

  • Oak Park, IL (22 miles from Hammond, IN)
  • 1 day ago
  • Oak Park, IL (22 miles from Hammond, IN)
  • 1 day ago

Store 4706758: 401 Madison St, Oak Park, Illinois 60302 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...

Customer Service Agent

  • Midlothian, IL (12 miles from Hammond, IN)
  • 2 days ago
  • Midlothian, IL (12 miles from Hammond, IN)
  • 2 days ago

We are looking for multi-talented, diligent, customer service agents to bring their own unique talents to our team....

Seasonal Veterinary Client Service Representative

  • Chicago, IL (19 miles from Hammond, IN)
  • 2 days ago
  • Chicago, IL (19 miles from Hammond, IN)
  • 2 days ago

MedVet is a fast-growing Emergency and Specialty provider with practices nationwide. We help our patients receive advanced medical treatments and innovations. Things like chemotherapy and...

Entry Level Customer Service Representative

  • Chicago, IL (19 miles from Hammond, IN)
  • 3 days ago
  • Chicago, IL (19 miles from Hammond, IN)
  • 3 days ago

Full job description Entry Level Customer Service Representative: *No Experience Necessary* *Must be able to commute to our office daily* The Entry Level Customer Service Representative will interface...

Customer Service Representative - Radiation Oncolo

  • Chicago, IL (19 miles from Hammond, IN)
  • 3 days ago
  • Chicago, IL (19 miles from Hammond, IN)
  • 3 days ago

at University of Illinois at Chicago in Chicago, Illinois, United States Job Description Customer Service Representative - Radiation Oncology Customer Service Representative - Radiation Oncology Hiring...

Demographic Data for Hammond, IN

Moving to Hammond, IN? Find some basic demographic data about Hammond, IN below.


Local
National
70,713
1,199
Medium

Customer Service Online Courses and Training Opportunities

iHireRetail curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Customer service
None IBM SkillsBuild is a free education program focused on underrepresented communities that helps adult learners, high school and university students, and faculty develop valuable new skills and...
Customer Service
Studies have shown that it costs five times as much to attract a new customer as it does to keep an existing one. In a survey of customer retention, 44% of companies said that they focus their...

Title Synonyms

Users interested in this job title also searched for the following job title


Salary for Customer Service Jobs in Hammond, IN

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireRetail research efforts.

Highest Education Level

Customer Services in Hammond, IN offer the following education background
High School or GED
35.9%
Bachelor's Degree
24.7%
Associate's Degree
15.6%
Vocational Degree or Certification
11.9%
Master's Degree
5.2%
Some College
4.2%
Some High School
1.9%
Doctorate Degree
0.6%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Hammond, IN
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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