Customer Service Jobs in Hammond, IN
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
- Lake Station, IN (12 miles from Hammond, IN)
- 2 hours ago
- Lake Station, IN (12 miles from Hammond, IN)
- 2 hours ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
- Chicago, IL (19 miles from Hammond, IN)
- 4 hours ago
- Chicago, IL (19 miles from Hammond, IN)
- 4 hours ago
service orientationAbility to work in a team environment and interact in a consistent positive mannerExcellent verbal and written communication skillsAbility to multi task while maintaining strong...
- Chicago, IL (19 miles from Hammond, IN)
- 9 hours ago
- Chicago, IL (19 miles from Hammond, IN)
- 9 hours ago
Role Summary The Customer Service Agent is responsible for assisting guests with travel needs at Alaska Airlines (AS)....
Retail Customer Service Associate
- Chicago, IL (19 miles from Hammond, IN)
- 1 day ago
- Chicago, IL (19 miles from Hammond, IN)
- 1 day ago
This customer service focused team member is knowledgeable in all areas of the Store's business, including print, signs & graphics, and shipping....
- Chicago, IL (19 miles from Hammond, IN)
- 1 day ago
- Chicago, IL (19 miles from Hammond, IN)
- 1 day ago
Customer Service Representative - Surgical Services (Operating Room) Customer Service Representative - Surgical Services (Operating Room) Hiring Department : Surgical Services Location : Chicago, IL...
Group Employee Benefit Lines Customer Service Agent, 1st Source Insurance, Merrillville, IN
- Merrillville, IN (14 miles from Hammond, IN)
- 1 day ago
- Merrillville, IN (14 miles from Hammond, IN)
- 1 day ago
POSITION SUMMARY Responsible for the day-to-day office administration and customer service. Services existing life & health accounts....
Customer Service Representative - Surgical Services (Operating Room)
- Chicago, IL (19 miles from Hammond, IN)
- 1 day ago
- Chicago, IL (19 miles from Hammond, IN)
- 1 day ago
Knowledge of customer service protocols, including complaint management and customer satisfaction techniques....
Customer Service Associate - Temporary
- Crown Point, IN (19 miles from Hammond, IN)
- 1 day ago
- Crown Point, IN (19 miles from Hammond, IN)
- 1 day ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
- Chicago, IL (19 miles from Hammond, IN)
- 1 day ago
- Chicago, IL (19 miles from Hammond, IN)
- 1 day ago
The Customer Service Associate will provide excellent service to customers in a timely, courteous, and friendly fashion....
Customer Service Representative - Associate, Nights
- Burr Ridge, IL (23 miles from Hammond, IN)
- 1 day ago
- Burr Ridge, IL (23 miles from Hammond, IN)
- 1 day ago
As a Customer Service Representative, you must have superior customer service and communication skills. You must be detail-oriented and able to multitask in a fast-paced environment....
- Frankfort, IL (21 miles from Hammond, IN)
- 1 day ago
- Frankfort, IL (21 miles from Hammond, IN)
- 1 day ago
A Client Service Representative position is a key customer service position within the company....
Customer Care Representative II
- Chicago, IL (19 miles from Hammond, IN)
- 2 days ago
- Chicago, IL (19 miles from Hammond, IN)
- 2 days ago
Researches and analyzes data to address operational challenges and customer service issues. Provides external and internal customers with requested information....
Customer Service Representative
- Gary, IN (8 miles from Hammond, IN)
- 2 days ago
- Gary, IN (8 miles from Hammond, IN)
- 2 days ago
The Opportunity: Now is your chance to help move America's freight as a Customer Service Representative (CSR) with Roehl Transport, a Forbes Magazine Best Mid-Sized Employer, and an ATA Presidents'...
Pharmacy Customer Service Associate
- Worth, IL (15 miles from Hammond, IN)
- 3 days ago
- Worth, IL (15 miles from Hammond, IN)
- 3 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Representative, Overnights
- Oak Brook, IL (24 miles from Hammond, IN)
- 3 days ago
- Oak Brook, IL (24 miles from Hammond, IN)
- 3 days ago
Store 4706702: 2210 W 22nd St, Oak Brook, Illinois 60523 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...
Demographic Data for Hammond, IN
Moving to Hammond, IN? Find some basic demographic data about Hammond, IN below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job title
Salary for Customer Service Jobs in Hammond, IN
Highest Education Level
Customer Services in Hammond, IN offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Order Entry
- Reading
- Order Processing
- Call Center Experience
- One Call Resolution
- Payment Processing
- Claims
- Facility Management
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Long-Term Disability
- Associates
- Asset Protection
- Merchandising
- Point-of-Sale System
- Customer Support
- Complaint Resolution
- Wellness
- Cashier Skills
- Customer Satisfaction
- Forklift
- Reimbursement
- Scanning
- Energetic
- Retail
- Customer Relations
- Military Background
- High School Diploma
- Driving
- Friendliness
- Telephone Skills
- Inventory Management
- Filing
- Sales
- Multitasking
- Policy Development
- Problem Solving
- Microsoft Office
- Microsoft Excel
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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