Customer Service Jobs in Highland, IN
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
- Orland Park, IL (20 miles from Highland, IN)
- 1 hour ago
- Orland Park, IL (20 miles from Highland, IN)
- 1 hour ago
Qualifications of a Retail Customer Service Representative (Cashier): Minimum 1 year cash handling and/or customer service experience Must be able to stand for extended periods of time, climb a ladder...
Customer Service Representative
- Park Forest, IL (14 miles from Highland, IN)
- 13 hours ago
- Park Forest, IL (14 miles from Highland, IN)
- 13 hours ago
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
Customer Service Associate - Temporary
- Hobart, IN (11 miles from Highland, IN)
- 13 hours ago
- Hobart, IN (11 miles from Highland, IN)
- 13 hours ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Retail Customer Service Cashier
- Gary, IN (6 miles from Highland, IN)
- 13 hours ago
- Gary, IN (6 miles from Highland, IN)
- 13 hours ago
Job Functions : General customer service duties including, but not limited to, helping customers find items, answering questions about products and services, and addressing customer needs....
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- Midlothian, IL (15 miles from Highland, IN)
- 16 hours ago
- Midlothian, IL (15 miles from Highland, IN)
- 16 hours ago
A Client Service Representative position is a key customer service position within the company....
- Whiting, IN (9 miles from Highland, IN)
- 1 day ago
- Whiting, IN (9 miles from Highland, IN)
- 1 day ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Representative
- Chesterton, IN (22 miles from Highland, IN)
- 1 day ago
- Chesterton, IN (22 miles from Highland, IN)
- 1 day ago
Join our team as our new Customer Service Representative! Who We Are & Why We’re Hiring Odyssey Specialized Transport & Warehouse, offers flatbed trucking and warehousing services, respectively....
Pharmacy Customer Service Associate
- Oak Forest, IL (15 miles from Highland, IN)
- 1 day ago
- Oak Forest, IL (15 miles from Highland, IN)
- 1 day ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Pharmacy Customer Service Associate
- Palos Heights, IL (18 miles from Highland, IN)
- 2 days ago
- Palos Heights, IL (18 miles from Highland, IN)
- 2 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Associate - Temporary
- Hickory Hills, IL (22 miles from Highland, IN)
- 2 days ago
- Hickory Hills, IL (22 miles from Highland, IN)
- 2 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Representative
- Beecher, IL (15 miles from Highland, IN)
- 2 days ago
- Beecher, IL (15 miles from Highland, IN)
- 2 days ago
Store 4701387: 901 Dixie Hwy, Beecher, Illinois 60401 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...
Remote Customer Service Representative
- Orland Park, IL (20 miles from Highland, IN)
- 5 days ago
- Orland Park, IL (20 miles from Highland, IN)
- 5 days ago
We are hiring Remote Customer Service Representatives to join our elite teams....
Remote Work- Chicago Ridge, IL (19 miles from Highland, IN)
- 5 days ago
- Chicago Ridge, IL (19 miles from Highland, IN)
- 5 days ago
As the name suggests, your main priority is to provide great customer service....
Retail Customer Service Supervisor
- Matteson, IL (15 miles from Highland, IN)
- 6 days ago
- Matteson, IL (15 miles from Highland, IN)
- 6 days ago
Retail Customer Service Supervisor (Key Holder) About Life at PetSmart At PetSmart, we're more than just a company obsessed with pets; we're obsessed with our people too....
Retail Customer Service Associate
- Mokena, IL (22 miles from Highland, IN)
- 6 days ago
- Mokena, IL (22 miles from Highland, IN)
- 6 days ago
This customer service focused team member is knowledgeable in all areas of the Store's business, including print, signs & graphics, and shipping....
Demographic Data for Highland, IN
Moving to Highland, IN? Find some basic demographic data about Highland, IN below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Jobs in Highland, IN
Highest Education Level
Customer Services in Highland, IN offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Order Entry
- Dispatching
- Reading
- Order Processing
- Call Center Experience
- One Call Resolution
- Payment Processing
- Resolution
- Claims
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Long-Term Disability
- Wholesale
- Asset Protection
- Merchandising
- Customer Support
- Point-of-Sale System
- Wellness
- Complaint Resolution
- Cashier Skills
- Customer Satisfaction
- Reimbursement
- Scanning
- Energetic
- Retail
- Customer Relations
- Military Background
- High School Diploma
- Friendliness
- Driving
- Telephone Skills
- Flexibility
- Inventory Management
- Filing
- Sales
- Multitasking
- Policy Development
- Teamwork
- Problem Solving
- Microsoft Office
- Microsoft Excel
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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