Customer Service Jobs in Indianapolis, IN
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Bilingual Retail Customer Service Specialist (Spanish)
- Zionsville, IN (17 miles from Indianapolis, IN)
- 11 days ago
- Zionsville, IN (17 miles from Indianapolis, IN)
- 11 days ago
Customer Service Specialists are tasked with achieving excellent customer service, while consistently meeting the stores sales goals....
BMV Part-Time Customer Service Representative
- Noblesville, IN (22 miles from Indianapolis, IN)
- 2 hours ago
- Noblesville, IN (22 miles from Indianapolis, IN)
- 2 hours ago
In this role youll provide timely and accurate customer service....
Customer Service Representative
- Fishers, IN (17 miles from Indianapolis, IN)
- 9 hours ago
- Fishers, IN (17 miles from Indianapolis, IN)
- 9 hours ago
Store 4702313: 7788 E 96th St, Fishers, Indiana 46037 Availability - Shift/Days Full time Day Shift - Evenings - Overnight Shift Customer Service Representative We want you to join our team as a Customer...
Experienced Veterinary Client Service Representative
- Indianapolis, IN
- 12 hours ago
- Indianapolis, IN
- 12 hours ago
Experienced Veterinary Client Service Representative Indianapolis, IN Customer Service Representative Facility: Noah's Animal Hospital North About the Position Full time position, must be available...
Customer Service Representative Job Fishers, IN
- Fishers, IN (17 miles from Indianapolis, IN)
- 16 hours ago
- Fishers, IN (17 miles from Indianapolis, IN)
- 16 hours ago
Apply for FYZICALs Customer Service Representative job opening today!...
- Carmel, IN (14 miles from Indianapolis, IN)
- 1 day ago
- Carmel, IN (14 miles from Indianapolis, IN)
- 1 day ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
BMV Customer Service Representative
- Indianapolis, IN (3 miles from Indianapolis, IN)
- 1 day ago
- Indianapolis, IN (3 miles from Indianapolis, IN)
- 1 day ago
In this role youll provide timely and accurate customer service....
Leidos is seeking full-time **Bilingual** **Customer Service Representatives** at our FHA Resource Centers in Indianapolis, IN....
- Noblesville, IN (22 miles from Indianapolis, IN)
- 1 day ago
- Noblesville, IN (22 miles from Indianapolis, IN)
- 1 day ago
Job Description Job Title: Customer Service Associate Location: Field Department: Store Operations Job Summary: The Customer Service Associate works in support of the store management team to facilitate...
Researches and analyzes data to address operational challenges and customer service issues. Resolves & solutions communication issues or variances found in production....
Customer Service Representative
- Whiteland, IN (14 miles from Indianapolis, IN)
- 2 days ago
- Whiteland, IN (14 miles from Indianapolis, IN)
- 2 days ago
-Position:First (1st) Shift Customer Service Rep -Shift: 5:00am ; 1:00pm Monday - Friday -Pay: $20.00 per hour....
Loss Prevention Customer Service Associate II
- Indianapolis, IN
- 2 days ago
- Indianapolis, IN
- 2 days ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
Service Customer Care Representative / Dispatcher
- Indianapolis, IN (2 miles from Indianapolis, IN)
- 2 days ago
- Indianapolis, IN (2 miles from Indianapolis, IN)
- 2 days ago
Company Description: Crown Equipment Corporation, one of the world's largest lift truck manufacturers, offers local support on a global scale with more than 15 manufacturing facilities worldwide...
Overview As a Customer Service Representative, youll build connections and offer a wide range of products and services to our diverse customer base....
Customer Service Representative Job
- Fishers, IN (17 miles from Indianapolis, IN)
- 2 days ago
- Fishers, IN (17 miles from Indianapolis, IN)
- 2 days ago
Apply for FYZICAL's Customer Service Representative job opening today!...
Demographic Data for Indianapolis, IN
Moving to Indianapolis, IN? Find some basic demographic data about Indianapolis, IN below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job title
Salary for Customer Service Jobs in Indianapolis, IN
Highest Education Level
Customer Services in Indianapolis, IN offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Order Entry
- Reading
- Call Center Experience
- One Call Resolution
- Payment Processing
- Claims
- Facility Management
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- Texas Alcoholic Beverage Commission Certified
- First In, First Out
- Long-Term Disability
- Associates
- Asset Protection
- Merchandising
- Point-of-Sale System
- Customer Support
- Complaint Resolution
- Cashier Skills
- Wellness
- Customer Satisfaction
- Forklift
- Reimbursement
- Scanning
- Energetic
- Retail
- Customer Relations
- Military Background
- High School Diploma
- Driving
- Friendliness
- Telephone Skills
- Sales
- Inventory Management
- Filing
- Multitasking
- Policy Development
- Problem Solving
- Microsoft Office
- Microsoft Excel
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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