Customer Service Jobs in Lawrence, IN
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.

Licensed Customer Service Representative
- Liberty Mutual Insurance
- Indianapolis, IN (5 miles from Lawrence, IN)
- 13 days ago
- Liberty Mutual Insurance
- Indianapolis, IN (5 miles from Lawrence, IN)
- 13 days ago
Qualifications Associates degree and 1+ year Insurance experience preferred. 3-5 years related Customer Service experience is required....
Remote Work- Indianapolis, IN (5 miles from Lawrence, IN)
- 1 hour ago
- Indianapolis, IN (5 miles from Lawrence, IN)
- 1 hour ago
In addition, the Customer Service Agent I will also be responsible for multi-channel customer support (phone, email, ticketing system/ web portal, chat)....
Retail Customer Service Representative/Cashier
- Indianapolis, IN (5 miles from Lawrence, IN)
- 1 hour ago
- Indianapolis, IN (5 miles from Lawrence, IN)
- 1 hour ago
MICRO CENTER is currently seeking self-motivated, results driven RETAIL CUSTOMER SERVICE REPRESENTATIVES/CASHIERS. for our NEW STORE OPENING in Indianapolis!...
Customer Service Representative
- Greenwood, IN (17 miles from Lawrence, IN)
- 1 hour ago
- Greenwood, IN (17 miles from Lawrence, IN)
- 1 hour ago
Return to Job Search Customer Service Representative Are you a people person? Do you love helping others?...
Client Service Representative Nights Speedway
- Indianapolis, IN (5 miles from Lawrence, IN)
- 1 hour ago
- Indianapolis, IN (5 miles from Lawrence, IN)
- 1 hour ago
Client Service Representative Nights Speedway Indianapolis, IN Client Service Client Service Client Service Representative Available openings Facility: Veterinary Specialty and Emergency Center...
Customer Service Representative: Subsidized Apartment/Property Management
- Indianapolis, IN (5 miles from Lawrence, IN)
- 2 hours ago
- Indianapolis, IN (5 miles from Lawrence, IN)
- 2 hours ago
service complaints Minimum two (2) years telephone customer service....
Customer Service Representative - Indianapolis
- Indianapolis, IN (5 miles from Lawrence, IN)
- 14 hours ago
- Indianapolis, IN (5 miles from Lawrence, IN)
- 14 hours ago
Description Leidos is seeking full-time Customer Service Representatives at our FHA Resource Centers in Indianapolis, IN....
Mortgage Origination - Customer Service Representative - Indianapolis.
- Indianapolis, IN (5 miles from Lawrence, IN)
- 14 hours ago
- Indianapolis, IN (5 miles from Lawrence, IN)
- 14 hours ago
Service Representative, you will: Provide excellent customer service, answering a variety of calls and emails from the lending industry and the public on FHA guidelines and procedures....
Customer Service Representative
- Indianapolis, IN (5 miles from Lawrence, IN)
- 22 hours ago
- Indianapolis, IN (5 miles from Lawrence, IN)
- 22 hours ago
Customer Service Representative Job Description: Reports to: Customer Service Manager The Company: Expect it all at Jet Access and our family of companies that provide premier private air travel, charter...
Customer Service Representative - Patient Registration
- Anderson, IN (24 miles from Lawrence, IN)
- 23 hours ago
- Anderson, IN (24 miles from Lawrence, IN)
- 23 hours ago
As our Customer Service Representative, youll work to help our patients check into the hospital....
Customer Service Representative - National Sales (Hybrid: Onsite & Remote) (Northeast Region)
- Indianapolis, IN (5 miles from Lawrence, IN)
- 1 day ago
- Indianapolis, IN (5 miles from Lawrence, IN)
- 1 day ago
Resolve customers' service or billing complaints; check to ensure that appropriate changes were made to resolve customers' problems....
BMV Customer Service Representative
- Plainfield, IN (21 miles from Lawrence, IN)
- 1 day ago
- Plainfield, IN (21 miles from Lawrence, IN)
- 1 day ago
In this role youll provide timely and accurate customer service....
As a Customer Service Rep II in Last Mile at RXO, you will ensure that we deliver on our promise of outstanding service....
- Anderson, IN (24 miles from Lawrence, IN)
- 1 day ago
- Anderson, IN (24 miles from Lawrence, IN)
- 1 day ago
The CSR is the pivot around which the hospital operates and is responsible for: Customer service functions, including: greeting visitors, answering telephones, and guiding clients and their pets to...
Office Coordinator/Customer Support Associate
- Indianapolis, IN (5 miles from Lawrence, IN)
- 2 days ago
- Indianapolis, IN (5 miles from Lawrence, IN)
- 2 days ago
Qualifications Include: Associates Degree is a must / Bachelor's Degree is a plus 1 year of administrative/data entry/office experience 1 year of customer service experience of some sort Payroll experience...
Demographic Data for Lawrence, IN
Moving to Lawrence, IN? Find some basic demographic data about Lawrence, IN below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job title
Salary for Customer Service Jobs in Lawrence, IN
Highest Education Level
Customer Services in Lawrence, IN offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Order Entry
- Dispatching
- Reading
- Order Processing
- Call Center Experience
- One Call Resolution
- Payment Processing
- Resolution
- Claims
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Long-Term Disability
- Wholesale
- Asset Protection
- Merchandising
- Customer Support
- Point-of-Sale System
- Wellness
- Complaint Resolution
- Cashier Skills
- Customer Satisfaction
- Reimbursement
- Scanning
- Energetic
- Retail
- Customer Relations
- Military Background
- High School Diploma
- Friendliness
- Driving
- Telephone Skills
- Flexibility
- Inventory Management
- Filing
- Sales
- Multitasking
- Policy Development
- Teamwork
- Problem Solving
- Microsoft Office
- Microsoft Excel
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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